Benz Travel Reviews

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Benz Travel

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Latest Reviews

★★★★★

“trouble with my understanding of computers”

Written on: 03/08/2017 by SusanWarner (1 review written)

I found the young lady who dealt with my requests to be very patient with me as I am not very good on the computer and due to her diligence we got there in the end thank you so much… Read Full Review

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★☆☆☆☆

“Very poor service ”

Written on: 20/05/2017 by AngelO'Grady209 (1 review written)

Very poor service . They do not want to give you refund does not matter for any reason . Avoid this company totally . … Read Full Review

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★★★★★

“Great service ,”

Written on: 17/05/2017

Was not too sure at first as price was so much cheaper. But have had great service up to now, with so many questions answered promptly. Have even had three extra nights added in Istanbul. would certainly recommend, in fact I have to my sister and her family… Read Full Review

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★☆☆☆☆

“Customer Services None Existent”

Written on: 20/03/2017 by Nipper7319 (1 review written)

I booked a direct flight to Philadelphia with Virgin, but they then changed it to a in-direct with Deta and said I could possibly change it if it was not suitable.I phoned Benz to see if I could change and was told they would get back to me,they didn't.I have since phoned about ten times and sent a e-mail to Kieth who was my agent,but always got the same recorded message "I'm not in today".If you like to think you have the support of a caring company then forget Benz Travel… Read Full Review

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★★★★☆

“ticket confirmation”

Written on: 12/01/2017 by GisselleKidd (1 review written)

Everything went well, good service as usual . Its been great all the time when a do booking. Thank you… Read Full Review

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★★★★★

“Very efficient n professional ”

Written on: 17/11/2016 by Nathanial195 (1 review written)

With minimum time wasted very impressed… Read Full Review

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★★★★★

“Taking the pain out of searching for a flight to Australia”

Written on: 15/04/2016

I rang Benz Travel because it appeared on my online search engine. I was looking for the most economical flights and sensible changeover times for a long haul flight from London to Perth Australia. I had some flexibility of dates more than of finance as we are pensioners! My husband and I have travelled this route many times because our daughter and only grandchildren live there. We are therefore familiar with different airlines and several different travel companies on line. I was very… Read Full Review

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★★★★★

“MOST HELPFUL”

Written on: 03/03/2016 by BARBARATAYLOR (1 review written)

He did everthing he could for us and was very understanding we appreciate all his help in making our travel plans go right thank you … Read Full Review

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★☆☆☆☆

“My flight at 6 this morning, incoming e-ticket...”

Written on: 16/02/2016 by MarissaStout (1 review written)

My flight at 6 this morning, incoming e-ticket confirmation email to me just now entered, how can I go ????? you have the responsibility… Read Full Review

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★★★★★

“Booking with th people who know.”

Written on: 08/02/2016 by bridieoban (1 review written)

absolutely fantastic company. Used them for years to book flights and holidays. No one will come close to the prices offered. The operators know their business inside and out. I dealt with an agent last night to book a couple of weeks in the Far East, nothing was too much trouble and he was very patient with us as we changed our options during the call. You can not get this type of service on the internet or in a so called travel agents shop on the high street. I would have no hesitation in… Read Full Review

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★★★★☆

“Quick efficient booking”

Written on: 14/10/2015 by McElroy70 (1 review written)

I had not booked my flight home for the Christmas holidays and I was panicking as the flight prices were increasing daily. Whilst searching on the internet and after giving my phone number on one of the sites, I promptly got a call from Abraham of Benz Travel and he was so helpful, fast and kind, I was amazed. He gave me all the useful information and assurance I needed. Benz is great… Read Full Review

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★★★★★

“Excellent costumer service!”

Written on: 04/08/2015 by egWilson252 (1 review written)

I had difficulty searching for a flight which is affortable, and because summer holiday has started almost all are very expensive. Thanks to the staff who patiently looked for flights so I can go home and see my father who is not well. Not only him I should thank but to the two staff who rang me follow up my reservation. I am very grateful and thankful. Thank you is not enough to extend my gratitude. Keep up the good work!… Read Full Review

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★☆☆☆☆

“e-ticket told me completely wrong arrival date!”

Written on: 12/07/2015 by Edith244 (1 review written)

Firstly, I found it difficult to get in touch with the agent who handled my booking, with lots of emails and phone calls simply not answered or returned. I was however, finally able to contact the agent, who to his credit did call me back and changed my booking as requested. My real problem with this company is the format of the e-ticket and the incorrect dates shown. I received an e-ticket stating that I would arrive in the country on a particular date which was completely wrong and I… Read Full Review

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★☆☆☆☆

“WARNING”

Written on: 07/07/2015 by Giovanny1984 (1 review written)

Two hours after taking money for our flight they declined the flight and have not paid back money after telling us on the phone it would be but back in 24 to 48 hours. No reson given for declining flight. Money was needed to book flight elsewhere. Can not be trusted… Read Full Review

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★☆☆☆☆

“Change to ticket at last moment ”

Written on: 30/06/2015 by avrilmunson (2 reviews written)

I booked and paid for my ticket on 6th May on end of June they tried to contact me when i was away in and in poor reception area, despite leaving messages asking for information on the ticket I did not receive either an email or text informing me. By the monday i was asked to pay another £500 for a ticket, when i refused suddenly another alternative was available but now i had to do 2 stopovers not 1 as original ticket! I was told to be grateful that there was no additional charge!!!!! … Read Full Review

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★★★★★

“PAM! THANK YOU”

Written on: 02/06/2015 by Victoria1949 (1 review written)

I was planning my trip to Manila in July - but a turn had taken and I had to get an emergency flight 4 days away - Pam was an angel, she fixed everything, easing my stress and just helped me through the process as quickly as possible to get everything confirmed. She talked me through the different prices and flight times and was just a huge help - a real saving grace. … Read Full Review

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★★★★★

“Excellent service”

Written on: 13/04/2015 by Sonny1974 (1 review written)

Good communication skills from advisor, really enjoy doing business with him.His excellent service enticed us to use Hoodaki.com again.keep up the good service gentleman… Read Full Review

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★★★★★

“Good service”

Written on: 26/03/2015 by Sebastian97 (1 review written)

The service agent who helped me book the flight is very helpful. Very pleasant, corteous,very good service. He helped me find the flights I needed to book . He provided information and answered my queries to the best of his knowledge… Read Full Review

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★★★★★

“Very Helpful”

Written on: 23/03/2015 by azKinney361 (1 review written)

Fantastic support and help in booking my flights to Vietnam. With Lots of options to chose from and help choosing the best change over flights. Micky was extremely helpful online chat and on call. Many Thanks … Read Full Review

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★★★★★

“ best travel agent”

Written on: 22/03/2015 by KrishMcIntyre (1 review written)

I wanted to book holidays to dubai and I was searching for the best deal for over a week but when I called Benz Travel Ltd my search was finished. My travel agent was very helpful and he found me the best deal which matched very closely to my expectations I have for this holidays… Read Full Review

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