
Direct Sunglasses - www.directsunglasses.co.uk
Customer Service
Quality of website
Value For Money
Direct Sunglasses - www.directsunglasses.co.uk
When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

User Reviews
Customer Service
Quality of website
Value For Money
Sunglasses Never Received
Ordered sunglasses over 3 weeks ago. Heard nothing from them. Contacted the company by email and left telephone messages but no reply. I have also contacted Nochex which is their payment gateway but they have not replied either. Going to have to go through my bank to get my money back. Order at your own peril!
Do Not Use
DO NOT USE THIS COMPANY - Ordered glasses two weeks ago, money taken immediately and received order confirmation straight away. However, never heard from them since. They do not respond to emails, online assistance or telephone calls.
Have contacted my bank to refund the payments.
Customer Service
Quality of website
Value For Money
Crooks, Swindlers, Lyers!
Lied to about refunds, a delay tactic obviously...site is now down. They ripped me off.
Customer Service
Quality of website
Value For Money
Avoid.......... I Want My Money Back
My two pairs of Sunglasses that I ordered in Dec last year never showed up. Now they appear to have gone bankrupt with out so much as an email to tell me this.
Please refund my money!
Customer Service
Quality of website
Value For Money
.......
My order was placed on October 5 2011 and my sunglasses never arrived. T_T
How do we get our money back from these guys any ideas?
Customer Service
Quality of website
Value For Money
Ripped Off To The Value Of £100
My Sunglasses that I ordered in August last year never showed up. Now they appear to have gone bankrupt with out so much as an email to tell me this. Extremely poor. Very disappointed.
If you are reading this, Please refund my money!
Robbers
I've been ripped off too for £87, they must have made a fortune out of us. Is there a way of getting our money back ???
Customer Service
Quality of website
Value For Money
These B******s Ripped Me Off
ordered 6 weeks ago, after waiting 2 weeks for non existant delivery i contacted them to be told the item was out of stock so i asked for a refund and was excepted as i was well within my rights but i am still waiting fcr it, i have endeavoured to contact them many times to no avail, not replying to e-mails, their phone line is not working and website is down, i expect they've ripped off lots of people and ceased trading
Customer Service
Quality of website
Value For Money
Poor Service
I ordered my prescription sunglasses on the 20th Jan and 2 weeks later had an e-mail asking for the prescription again. I phoned them and they apologised and said I would get notification shortly. I have spent the last week trying to contact them but the phone line does not connect and they have not responded to my e-mails. At this time I don't know if they are still trading.
Customer Service
Quality of website
Value For Money
Excellent Service
Great product at a brilliant price. Fast and flawless service.
Q&A
There are no questions yet.