The Folding Sliding Door Company Reviews - www.foldingslidingdoors.com

★★★★☆
4.5 / 5
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The Folding Sliding Door Company www.foldingslidingdoors.com

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Latest Reviews

★★★★★

““What a find””

Written on: 10/09/2018 by KyleCoyle (1 review written)

We recently had bi-fold doors fitted & I’m really pleased with my choice. From my first dealings with this company in the sales office through to final fitting. The fitter sent was polite, efficient and a joy to have in our home. He went above and beyond what I suspect was the normal remit. The old doors were very difficult to remove and he managed to do his best to keep damage to a minimum. We had ordered extra wood surrounds which were also a problem to stick and secure. Again to repeat… Read Full Review

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★★★★★

“Great service from FSD COMPANY”

Written on: 17/07/2018

Recent visit from engineers at FSD to align my sliding bi-fold doors. They were very punctual, cheerful and efficient, My husband and I thought they were wonderful ambassadors for the company, and it has been a while since we have received good service, from a company , both from the office staff and the men that came to fix the doors. WELL DONE FSD,,! … Read Full Review

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★★★★★

“Still Great Service after 12 years”

Written on: 27/06/2018 by Londonclient (1 review written)

Bought doors back in 2006 and a handle broke off last week. Emailed and two replacements received within 5 days. It is a great testament to this company that a customer who bought 12 years ago still gets such great service… Read Full Review

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★★★★★

“Fantastic service for a replacement part”

Written on: 05/06/2018 by MalcolmO (1 review written)

Just a note to thank you for handling my order for brush seals for our folding doors (FITTED IN 2007!) which arrived on time this morning. They fit perfectly and have resolved the issue entirely. I was especially impressed too by the efficiency of the delivery system which was the best I’ve ever encountered for any products!… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 10/05/2018 by Julissah240 (1 review written)

I just wanted to send a quick note to thanks the Customer Service and engineering team for some of the best customer service I have ever received from an organisation. FSD customer services have been more than helpful, the engineers who undertook the service and fixing of the doors were incredibly efficient, knowledgeable and helpful. This is coupled with incredible value, in particular given the doors were installed over 10 years ago and since then the past owner of our house has moved on. I… Read Full Review

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★★★★★

“Great service”

Written on: 08/05/2018 by Watsonci185 (1 review written)

Just wanted you to know that the engineers who came to service my doors last month were great- efficient, friendly, professional. The whole experience with FSD has been great, and I just wanted to register that with you and the company. Many thanks! … Read Full Review

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★★★★★

“Great product and service”

Written on: 23/03/2018 by FSDcustomer (1 review written)

It is not often I get to praise workmanship. In this instance it gives me pleasure to highly recommend your service and Engineers. I found them pleasant and obliging at all times maintaining the highest level of professionalism. Mistakes can be made but how they are dealt with is the measure of the Company. It has been a pleasure dealing with you all and I have recommended you to several people when they have commented on our doors. Many thanks for a sterling service Yours Faithfully Mr… Read Full Review

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★★★★★

“Problem With Roller Mechanism”

Written on: 20/03/2018 by Floodch230 (1 review written)

Just a note of thanks for the fantastic service provided by your engineers. We were contacted to say they would be here by 8am and they arrived at 7.55am. Very friendly and they were able to sort the problem with the lower roller mechanism and adjusted the top mechanism allowing the door to open and close smoothly. They also fitted a replacement rubber seal/draft excluder on the door. Fantastic service! Thanks also to the person I dealt with for helping us on Friday afternoon. … Read Full Review

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★★★★★

“Outstanding after sales service”

Written on: 19/03/2018 by TonyRolt (1 review written)

Having inherited our bi fold doors when we purchased our current property some two years ago, the accompanying paperwork indicated they were fitted in 2008 with a 25 year guarantee. A telephone call last week to your company after the doors became unable to fully close was made with a degree of scepticism. However, I need not have worried. The customer service advisor was brilliant. She diagnosed the problem immediately told me how to remove the broken part which I photographed sent to her and… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 25/02/2018 by Wotname (1 review written)

From contacting the Customer Services Officer all the way through to the job being done, dealing with this company was smooth, efficient and pleasant. The did what they said they would at the price quoted and supplied details and pictures of the finished job. Only wish more firms were like this. Nothing not to like!… Read Full Review

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★★★★★

“Folding Sliding Doors”

Written on: 01/02/2018 by Sorenn1994 (1 review written)

Right from the beginning we found the company extremely easy, practical and very straight forward to deal with. Everybody from the sales staff, admin staff, installation team and more recently the service team that came as asked (at no charge although installed four years ago) were extremely pleasant and knew their job well. We would strongly recommend this company and their products. This is an absolutely genuine comment… Read Full Review

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★★★★★

“Maintenance Visit”

Written on: 04/10/2017 by charlieclick (1 review written)

Really friendly and efficient. Totally sorted my doors out by replacingdasket and seals, replacing rollers and lifting door up on its hinges. Well worth the cost, almost like having new doors again. … Read Full Review

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★★★★★

“A big thank you and all those concerned ”

Written on: 21/06/2017 by Barcheston (1 review written)

Thank to al those involved at the Folding Sliding Door Company or replacing two sets of doors under warranty. You carried out the work without hesitation and in this day and age I am sure you will agree this is a rather rare occurrence. A business I started some years ago and still have a major interest in have always taken the same approach and in similar situations do the same. This approach keeps customers coming back and they also recommend others. Our own business enjoys customers… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 20/04/2017

4 Years on I had some minor repairs to be carried out to the doors - the customer service I received from FSDC was great. From the initial telephone call to the service appointment (2 days after the call!), and the guys doing the repair. Really nice to experience hassle free great customer service in this day and age! Thank you… Read Full Review

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★★★★★

“Fantastic service from start to finish ”

Written on: 08/04/2017 by Clarkfl256 (1 review written)

Just had a second visit from the engineer of this company and I can honestly say what a pleasure it is to be served by a company that's proud of its product and service. Am so glad the previous owner chose to use this company. Would recommend them to anyone looking to purchase and install bifold doors. Thank you so much… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 28/03/2017 by EmmaDeeks (1 review written)

I couldn't be happier with the service that I have received from The Folding Sliding Doors Company - from start to finish they have been superb - my sales contact was patient and not pushy, the installation was superb and the doors themselves are top notch. A year later I have had a couple of minor settling issues with the doors - the company immediately sent the same installers over who fixed the minor issues without quibble. I don't normally review in this way, but I have been so happy with… Read Full Review

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★★★★★

“Over the moon. ”

Written on: 26/02/2017 by EmmaLwalker (1 review written)

I recently had the pleasure of dealing with the customer services department. It was a real breath of fresh to be dealt with so personably and genuinely but also efficiently. We had a request for our order to be delivered and fitted by a certain date and all of this happened without any hiccups-the turnaround and timing was perfect. We are absolutely delighted and would highly recommend the sliding folding door company. Many many thanks… Read Full Review

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★★★★★

“Great service”

Written on: 13/01/2017 by mproctor (1 review written)

From the office staff to the lads on the front line, great service. I was delighted by how helpful and positive everyone was. If you buy their products you can be assured that their after sales care is second to none. Thank you… Read Full Review

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★★★★★

“Installation and follow-up service”

Written on: 13/09/2016 by David4930 (1 review written)

The Folding Sliding Door Company installed our folding sliding doors last October. Installation was highly efficient, the fitters were pleasant and effective and we were delighted with the results. A year later, we required minor maintenance. This was organised efficiently by the customer services manager. The work was carried out by a fitter who arrived on time and did an excellent job. We are highly pleased with all aspects of this excellent company and have no hesitation in recommending it… Read Full Review

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★★★★★

“Full Service”

Written on: 25/08/2016 by YazminPierce286 (1 review written)

They completed a service of our 4.5m set of sliding doors that were fitted by a conservatory company 6 yrs ago, i was pleased with them then, even though they were difficult to use the quality was present. Since the service they are like a different set of doors...wish i had had FDS fit them in the first place. Best £250+VAT i have spent in a long time. Well done Guys and thank you for a job well done. Up the Arsenal!!!!… Read Full Review

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