eChemist www.echemist.co.uk
Customer Service
Quality of website
Value For Money
eChemist www.echemist.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
The Best Prices Ever! I Can`t Believe I Am Orderin
The best prices ever! I can`t believe I am ordering from over seas and I get everything so fast. And the quality of the products is much better. I live in the USA and everything that I was using in Europe and I bought from the USA was really bad. Whenever I see made in the USA ( as far as it comes to cosmetics) I don`t buy it. I am more than satisfied with this website. Prices,customer service, shipping....everything. Keep up with the good job!
Customer Service
Quality of website
Value For Money
Great Side! Cheap And Fast Delivery
I ordered a few products from this site a week ago, and the whole process worked amazing. My order got to where I live in 8 days (form England to Norway) and all products were still in tact, just the way I ordered them. I big plus was that I didn't have to pay anything for delivery, and the products were much cheaper than in my country. The only downside I could think of, is that many of the products on the side are out of stock or discontinued, but I got a mail about this the day after I ordered, and just asked for a different product, this process worked really smooth. all in all I'm really happy about everything, and I'm differently going to order here again.
Customer Service
Quality of website
Value For Money
Great Service
Great service and customer services received all my goods as ordered and have not had any issues.
will definitely buy again and recommend to all!!
Customer Service
Quality of website
Value For Money
Worst Pharmacy. Breached Confidentiality!
I had a prescription thought I would try getting it dispensed online. NEVER AGAIN by ECHEMIST.CO.UK. At the end of the process I sent them my prescription as requested. I never got my medication and I didn't even have my prescription so I couldn't get my medication. After hours on the phone they finally found it and it took in the end 2 weeks to get my medicine.
And WORST OF ALL, they claim not to distribute you personal details to third parties, and I got LOTS of junk mail after using eChemist. NEVER AGAIN. DO NOT USE OR TRUST. WORST PHARMACY EVER. WASTE OF SPACE.
Dear Customer,
Thank you for your comment however we do not offer online prescriptions services to our customers. Therefore unfortunately I do not believe you have the right company or website.
Should you wish to discuss this further please do not hesitate to contact us.
Thank you Echemist Customer Services
Customer Service
Quality of website
Value For Money
Favorite Chemist In Uk
I live in the US and I have shopped here for a couple of years now. They ship fast and their customer service is awesome.. Since I am from the US email is really all I have to go on in terms of communication and they always made is easy for me. On a couple of orders I had items that were back ordered and they emailed to let me know the date is was shipping.
The customer service is reliable and they always respond to your emails. They ship free to the US too so that is another added bonus.. I trust this company and would recommend them 100%.
Perfect And Fast
Perfect and fast shipping. Superbe customer service. Fast answer to email.
Terrible
I placed an order 3 weeks ago, still not recieved it...will be telling everyone not to use this site! like i said terrible! i have a statement which shows they have taken money so i will be taking the matter further!
Dear Customer,
Thank you for your comments and apologise for any inconvenience this may have caused. We always try and provide the best service to our customers and unfortunately as we use third party companies to deliver our orders we are not always in control of the parcel. We request our customers to wait for atleast 15 working days before we can process a refund or re-ship the goods.
Furthermore due to new rules and regulations implemented by the Civil Aviation Authority (CAA), Department for Transport and the Maritime and Coastguard Agency on prohibited items also known as ‘Dangerous goods’ and restrictions for domestic and international post all parcels are being x-rayed and if a parcel looks suspicious the parcel will be sent for further investigation, if the items are classified as dangerous goods, the items will be destroyed and if not, the parcel will be resealed and sent on to its final destination hence causing a further delay.
Kindly also note that we only charge our customers once goods have been shipped. We simply block the payment once the order is placed.
Should you wish to discuss this further please do not hesitate to contact us.
Thank you Echemist Customer Services
Customer Service
Quality of website
Value For Money
20 Days And Counting...
Placed an order 20 days ago, and so far I have only got emails inviting me to have patience. I wish I never used their service.
Dear Customer,
Thank you for your comments and apologise for any inconvenience this may have caused. We always try and provide the best service to our customers and unfortunately as we use third party companies to deliver our orders we are not always in control of the parcel. We request our customers to wait for atleast 15 working days before we can process a refund or re-ship the goods.
Furthermore due to new rules and regulations implemented by the Civil Aviation Authority (CAA), Department for Transport and the Maritime and Coastguard Agency on prohibited items also known as ‘Dangerous goods’ and restrictions for domestic and international post all parcels are being x-rayed and if a parcel looks suspicious the parcel will be sent for further investigation, if the items are classified as dangerous goods, the items will be destroyed and if not, the parcel will be resealed and sent on to its final destination hence causing a further delay.
Kindly also note that we only charge our customers once goods have been shipped. We simply block the payment once the order is placed.
Should you wish to discuss this further please do not hesitate to contact us.
Thank you Echemist Customer Services
Customer Service
Quality of website
Value For Money
Good Service
I had ordered for Wilkinson Quattro Titanium Blades in India. First I received an empty pack with no blades inside but on sending email the company resent the order to India.
Customer Service
Quality of website
Value For Money
Brilliant Service!!!
I paid yesterday morning for a Lancome Christmas set and got it today by 10 am. The set was very nicely packed and secured. What is more, I even found 5 samples of a Lancome cream ( 5ml each) which makes 25ml altogether (half a normal cream) completely for free. Would definitely use eChemist.uk again a DO recommend it for everyone!
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