Gree Air Conditioners Reviews

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Worst AC I have ever used. ”

Written on: 05/10/2021 by Saleheen (1 review written)

I am in Bahrain, last year in March 2020 I purchased 2.5 ton split ac and after the warranty expired, 2 times it stopped cooling. When I called the company they said board / kit got damaged and they charged BD80 (INR 15,000). In the last 3 months 2 times same thing happened. At the time of selling they say 5 years warranty but when problem comes they say only compressor is under warranty for 5 years rest of the things u have to pay. Also, compressor they will give you but for fixing have to pay… Read Full Review

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★☆☆☆☆

“Horrible air unit”

Written on: 29/08/2021 by Runser (1 review written)

Had a Gree mini split go through 3 condensers in 2 months and labor wasn’t covered. Absolutely ridiculous to spend $800 in labor on a new unit. They’re customer service and units are trash at best buyer beware… Read Full Review

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★☆☆☆☆

“3 years old unit won’t heat. And probably not covered ”

Written on: 26/08/2021 by Jannigje (1 review written)

At 9 months my unit kept cutting out and a Warranty person came out and told me it was the remote and sold me a second hand remote for $60 he also charged me $80 call out fee, neither of which I received a receipt for. Now at 3 years old, the unit won’t heat. It cools only. Warranty people tell me it is probably low on gas. Also not covered by warranty. The original installer quit a couple of years ago without a forwarding address!!! So to get someone here to decide if it’s warranty or not… Read Full Review

Famousdude's Response to Jannigje's Review

Written on: 27/08/2021

These systems if purchased online...like most major bands HVAC equipment do not have warrants unless installed by a licensed contractor. Was your contractor licensed or not? GEER would cover a defective part up to 5 years, Most HVAC equipment manufactures do not cover refrigerants unless covered under specific warranty issued, I believe there more to this "Issue".

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Jannigje's reply to Famousdude's Comment

Written on: 28/08/2021

Not purchased online. The installer brought the unit and was employed by Gree and was licensed. It may, I said may, be covered once they get here to check it out, but if it isn’t, I’m up for $170. I’m not prepared to accept that chance. I’d rather pay that to a local technician. By the way, the warranty period is 6 years according to my paperwork.. why would you think there is more to this issue? Have you also had dealings with them?

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Famousdude's reply to Jannigje's Comment

Written on: 07/10/2021

If you call GREE, have the details of the licensed contractor, they will help you. You can find out also if your equipment has been registered.

A warranty person came out to told you it was a stat? Worked for GREE? I have found batteries to be a few of my mini split problems.

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★★★★☆

“It takes very low electricity.”

Written on: 04/06/2021 by DelvinaBardhi (5 reviews written)

The most important and positive thing about the GREE Air Conditioner is, it takes very low electricity. All the branded Air Conditioners are working at 1500-2000 Watt but GREE Air Conditioner works at 250 Watt. It saves your electricity even on the same cooling capacity of other Air Conditioners… Read Full Review

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Was this review helpful? 6 3
★★★★☆

“Good value for the money”

Written on: 26/05/2021 by JessaPeeters1 (7 reviews written)

In my opinion, Gree are one of the better Chinese made air conditioners, but there are better brands with better ACs on the market. ... It is not to say that Gree are bad, that is simply not the case. They do represent good value for the money, but there are better brands with better units… Read Full Review

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★★★★☆

“It takes very low electricity.”

Written on: 30/04/2021 by CosmoLaine (7 reviews written)

The most important and positive thing about the GREE Air Conditioner is, it takes very low electricity. All the branded Air Conditioners are working at 1500-2000 Watt but GREE Air Conditioner works at 250 Watt. It saves your electricity even on the same cooling capacity of other Air Conditioners… Read Full Review

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★★★★☆

“Great and reliable air conditioning”

Written on: 23/03/2021 by RiaKatoka (6 reviews written)

In all, it's a great and reliable air conditioning system by Gree. Overall, this unit offers the highest level of reliability. That being said, it is capable of delivering outstanding performance and power-saving operation. This module features an astounding 21 SEER and 12.5 EER rating… Read Full Review

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★☆☆☆☆

“Worst AC”

Written on: 19/02/2021 by Medeiros394 (1 review written)

Ac was not yet 1,5 years old and the circuitboards had to be replaced 2 times! Each time we had to wait 4 months before it was fixt(waiting replacementparts). No it got broken again (after 2,5 years!!!) and Gree don't have any replacementparts for our model. Don 't buy Gree, spent a bit more on a reliable brand… Read Full Review

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★★★★☆

“Reliable”

Written on: 06/02/2021 by Ojassha (12 reviews written)

It's a perfect option. Some of the finest air conditioning systems have been developed by Gree for quite a while. This is why, in terms of consistency and efficiency, most of their products are highly reliable… Read Full Review

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★☆☆☆☆

“Buyer beware ”

Written on: 21/05/2020 by JaslynBarr (1 review written)

Stay away from Gree or you will lose out on $1000’s of dollars trying to get your dealer to replace a defective unit that never worked properly Beware pay more for a better product !!! Stay away from Gree!!! Or you will be sweating in the summer and freezing in the winter Stay away from Gree… Read Full Review

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Was this review helpful? 7 1
★☆☆☆☆

“worst ac ever built,company refuses to talk to customers”

Written on: 01/04/2020 by winnhill (1 review written)

brand new split system, mother board is defective , tried three different ac contractors all said the same exact thing, cant get gree to send them a replacement mother board. we have been trying for 12 days to get our ac to work. gree refuses to talk to any homeowner who was dumb enough to buy their product.trust me save yourself and buy another product.this is the worst company I have ever dealt with… Read Full Review

Mikemcquade's Response to winnhill's Review

Written on: 20/05/2020

We have run into the same is and now have replaced two mother boards and on our 3 service company, our out of pocket expense has exceeded 1,800 out of pocket just so far and the 4 units still don't work. No customer support,

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★★★★★

“Ossam product”

Written on: 21/05/2019 by Nunez103 (1 review written)

Very good product,I used so many ac but gree performance is outstanding I use more than 25 ac in my factory,it's velu for Mony product. … Read Full Review

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★★★★★

“VERY GOOD”

Written on: 07/05/2019 by hoBarry158 (1 review written)

THIS IS SO AFFORDABLE AND GREAT PERFORMANCE. IVE BEEN USING IT FOR LONG YEARS AND ITS STILL FUNCTIONING PROPERLY :)… Read Full Review

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Was this review helpful? 1 4
★☆☆☆☆

“This brand of aircon is total junk”

Written on: 06/01/2019 by Lawson481 (1 review written)

i bought this aircon 6 months ago and now its totally wreck, not working and the service center said that they dont have parts...i dont recommend this product… Read Full Review

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Was this review helpful? 9 0
★☆☆☆☆

“Buyers beware”

Written on: 09/12/2018 by shelleysawhook (1 review written)

My unit went out in July and it is almost Christmas with no repair yet. It is under warranty, but parts come from China and if the wrong part is sent they won't send another until they get the wrong one back. I live in Texas and had no ac during the summer and no heat this winter. When it works it is nice, but not worth the horrible problems when they don't… Read Full Review

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★☆☆☆☆

“does not back product”

Written on: 08/09/2018 by TuchmanD (1 review written)

WE purchased a Gree mini split 12,000 btu from home depot had a certified electrician and an hvac a/c company here at the same time installing the mini split in our bedroom. went to turn it on and nothing worked no fan nothing. the electrician and a/c guy went over everything they said it should work. Next day we called home depot another terrible company that you should not order from if its not easy to return, and that's what they wanted us to do is return the mini split well its not that… Read Full Review

Johnny123456777's Response to TuchmanD's Review

Written on: 11/10/2018

This is absolutely awful. I don't know where you are but every company i know of in Australia where I live, provides on site warranty service for permanently installed equipment like this. I hope a million people read your review and this totally disreputable company go broke! It is really horrible , as an installer, to be blamed for gear not working, because apart from checking it has power, and that the interconnect wiring between the indoor and outdoor units is correct, there is very little you can do to fix it. It is pretty hard to get this wiring wrong, it is not rocket science. Usually it is 1, 2 and 3 plus earth at each end. Is there a department of fair trading of any such thing in your country you can contact? Ask around. Make trouble. these a. holes totally deserve it, and should get your $1000 back as compensation, plus some

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★★★★★

“had a gree for 14 years never had a problem.has just...”

Written on: 13/06/2018 by jaxon401 (1 review written)

had a gree for 14 years never had a problem.has just packed up will buy a new gree hope it will last the same time… Read Full Review

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★☆☆☆☆

“Leaking Water Inside - No solution”

Written on: 14/04/2018 by wfHorton418 (1 review written)

I've had 2 Gree mini-splits in my house. One works fine. The other has been nothing but problems. About every 8 months it starts leaking water from the inside unit. Last time I came home to about 3 gallons of water on the floor to be cleaned, drywall to replace and other problems caused by water damage (my wall mount tv sits under the unit). Each time, the tech tells me to spray a bleach mix on the vents on top of the unit. I have been doing this every month but still get the same problem… Read Full Review

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★☆☆☆☆

“Gree Vireo high-wall ductless heating and air conditioning”

Written on: 02/01/2018 by LaceyDonahue173 (1 review written)

I gave them one star because that is the lowest I could give. So far I liked it and thought it was great but I took away four stars because we aren't able to get parts so how good can that be if it doesn't work? We bought a park model home and were very pleased when they said they were installing Gree Vireo high-wall ductless heating and air conditioning and we could have one in our unit. Well of course we would love to have one! Just think no exposed vents with dust and dirt. We have… Read Full Review

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★☆☆☆☆

“Poor Condition”

Written on: 19/10/2017

Our Company have bought 10 units of Gree Inverter 2.5 ton AC in the the june of 2017.since from the start it was making a problem.after the after the 4 month 2 of the units coil is chocked and from the two weeks we are calling the sales and service team but they have poor response pl dont buy that product its a waste of good money go for the brand name . because in starting these type of brands sell good products and give a great after sales service. But after their brand is famous they dont… Read Full Review

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