RAC Motorcycle Breakdown Cover Reviews

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Latest Reviews

★☆☆☆☆

“Motorcyclists Avoid the RAC they'll leave you stranded!!”

Written on: 10/01/2021 by Vtwin (1 review written)

My Motorcycle rectifier fried on the M6, luckily the engine chose the perfect time to cut out-just before junction 34.I managed to coast down the slip road and park my machine in a safe place. I phoned the RAC, the voice said I was in a queue, I was left on hold 55 minutes before someone answered. I explained the problem and the operator said "someone will be there in about 90 minutes. After 2/1/2 hours still no show so I called the RAC again, after 40 minutes I got through. The operator was… Read Full Review

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★☆☆☆☆

“TERRIBLE, JUST TERRIBLE AVOID”

Written on: 07/11/2018 by andrew77777 (1 review written)

Terrible service. Five hours to get a tow truck to me on a weekday in office hours in an urban area and i was stuck by the roadside in november. Two hours forty minutes just to get a rac van to me who then ordered a tow truck after i told the rac telephonist the car was undriveable!! I am cancelling membership and willl never use these people again. zero stars or five negative stars if i could. Truly appalling service. AVOID AVOID AVOID… Read Full Review

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★★★★★

“good company good staff”

Written on: 14/09/2017 by 102Kidd (1 review written)

my timing belt snapped on a1 ram man within 15mins fab service reccomend highly… Read Full Review

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★☆☆☆☆

“waited 6 hours for service”

Written on: 26/09/2016 by lodgerroger (2 reviews written)

Took out motorcycle breakdown with Bennett's insurance . Recently had a puncture in Back tyre. Phoned RAC and told I would be contacted by garage/patrol. After 2 and half hours received a phone call to say they did not attend punctures by roadside and they would send recovery vehicle to deliver the bike and myself and passenger to my home. After further 3 hours recovery arrives (now been waiting 5 and a half hours)and was told he had to pick up 2nd bike .Eventually a 1 hour trip to my home took… Read Full Review

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★★☆☆☆

“Money Grabbing Policy”

Written on: 23/08/2016 by JazzMeister (2 reviews written)

I have been a member with RAC for over 25 years, and I will terminate that marriage at the next renewal. Every year, I get a renewal reminder and call them to ask if that's their best offer, and every year they apply some kind of discount. I think they should apply a loyalty discount without me having to call them, but hey yo! Anyway, at the renewal in 2015, they put me on automatic renewal, which I agreed to at the time, but then forgot to remove. Then at my renewal in 2016, I was working away… Read Full Review

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★☆☆☆☆

“Shockingly BAD customer service ”

Written on: 16/12/2014 by Gibsonpg1966 (1 review written)

I have had breakdown cover with the RAC for probably 10 years, automatically renewed annually, with direct debit from the same bank. This morning my car wouldn't start, flat battery due to cold and inactivity for a week. No worries... until I called the RAC and was told I didn't have a policy with them - and that was only after the woman on the phone was able to tell the difference between the sound of P and R, unable even to get the postcode right! Afer a least 10 minutes she found my… Read Full Review

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★☆☆☆☆

“Such a long wait without updates for recovery”

Written on: 16/02/2013 by KerryWatts (1 review written)

We had RAC breakdown cover for some time now, and recently had to call on them three times, and what a nightmare it has been. First time we waited two hours for a recovery to attend us and we were not updated at anytime about what was going on. Second time they took around one and half hours again to be left in the dark as to what was happening. Third time was a total joke, they gave me a time of two hours and I gave up after two hours ten mintues so rung them to chase it and was asked why I… Read Full Review

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