Birchwood Lodge Kennels & Catteries Reviews

★★★★☆
3.5 / 5
67% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Birchwood Lodge Kennels & Catteries - Ask a question now

Media Gallery for Birchwood Lodge Kennels & Catteries

Birchwood Lodge Kennels & Catteries

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Telephone booking”

Written on: 30/07/2019 by mbMedeiros112 (1 review written)

I called B.L.K and spoke to a very rude person. I simply wanted to book my dog in, it was the first time calling a Kennel. I wanted to book my dog in for 2 days over the weekend. what I didn't get was picking up your dog the following day counts as an additional day. He didn't have the time to explain. instead he put the phone down on me... how rude. I called back to understand why, and he said I didn't have the time to explain... rude again. If this man doesn't have the time then only Lord… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“It's a dogs life!”

Written on: 01/05/2018 by JosieLloyd241 (1 review written)

My two dogs (German Shepherd & terrier)spent their first holiday at Birchwood Lodge this month and totally loved it! The person I dealt with and his team are great and put me at ease when leaving them. On my return they settled back into normal life really quickly and a lot of people commented on how well their fur coats looked. Have my next holiday in the summer, so dogs booked in already… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Charlie Beagle loves Birchwood Lodge!”

Written on: 29/04/2018 by JuliaChurch (1 review written)

My beagle, Charlie, has been looked after by Birchwood Lodge Kennels on many occasions over the last three years and he loves it there. He pulls at the lead to get in he is so excited! The staff are very friendly and have genuine affection for the animals they look after. As an "only dog", Charlie loves to have the chance to have lots of playtime with his doggy friends and I enjoy viewing their Facebook posts of Charlie with his pals. I need never worry that Charlie is fretting when he stays at… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never Again”

Written on: 17/10/2017 by 311Whalen (1 review written)

After leaving my dog here for a week we picked her up with wet bedding and it smelling of urine. My poor dog smelt disgusting and her hair was falling out on the way home. Never again will my dog step foot here. Totally appalled even after reading great reviews about them… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Best boarding kennels ”

Written on: 17/02/2016 by PAP40 (1 review written)

I found out about Birchwood Boarding Kennels when a friend told me that the owner also found suitable homes for the animals that have been dumped at the kennels. I got my wonderful Dutch Shepherd from him, who was concerned and took in great detail to who i was and where this dog was going to be rehoused. Since having Troy june 2015 i have boarded him at Birchwood once to go on holiday and couldnt fault the care and attention the staff gave to my dog. He came home happy and well loved and… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Our dog thinks its wonderful!”

Written on: 10/06/2015

Our West Highland cannot get in through the door quick enough each time we leave him (doesn't say much for his owners!!). Care and attention brilliant. Staff are most obliging… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Best Kennels Around”

Written on: 05/04/2012

I booked in my dog Alfie for a fortnight stay at Birchwood Lodge kennels. Upon taking my dog to the kennels, I was greeted by a polite gentlemen named Andy. Before I handed over Alf, I was taken around the site and shown all the facilities. He also explained what Alfie's stay would be like, detailing the daily procedure for the dogs. I was most impressed, especially with the exercise areas. Andy seemed very professional, and I felt really comfortable handing alfie over. Now please take into… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Boarded my dogs at Birchwood Lodge Kennels & Catteries...”

Written on: 04/06/2009 by aniemira (1 review written)

Boarded my dogs at Birchwood Lodge Kennels & Catteries on several occasions. Always very caring - one of girls was nervous and wouldn't eat so got special attention. Another time one of the boys had a cough so was checked at the vets. I would be confident leaving my dogs with Emma and her staff. While I am away I know that if there were any problems they would be sorted - worry less about the dogs than if my parents are looking after them. Can't imagine what happened for the other user - not… Read Full Review

Report this review
Was this review helpful? 0 0
☆☆☆☆☆

“We left our dog at the Birchwood Lodge Kennels &...”

Written on: 18/04/2009 by Sany (1 review written)

We left our dog at the Birchwood Lodge Kennels & Catteries just for one week and when we got back it took us 2 weeks to recover from the stress of seeing the condition our dog was in upon collection. She is a long haired small dog and we had taken her to the groomer so that her fur would be as short as possible while there to reduce the possibility that she would return really dirty! When we picked her up she looked really stressed, she was wet and caked in mud and her neck was covered in sores… Read Full Review

Jill_'s Response to Sany's Review

Written on: 10/11/2013

I have to say I would not recommend this kennels either. My neighbour left her dog there so I thought it must be ok. I left my lab and goldie for 4 weeks while I was away and I wished I hadn't. When I went to pick them up they were pulling to get out of there and they were gagging for water. Their bedding came back filthy and they stunk of urine. When iI got them home I had a better look and realised my goldie had difficulty walking, she was badly matted as her hair was longer than the lab and both their fur was smelling badly of urine. I had to take them to the groomers for her to work miracles. I feel so guilty about how they suffered while I was away and I will never again use this kennels. My friend was surprised at what happened but wasn't put off but she never left her dog for more than a week anyway and her lab had short hair,whereas mine were there for 4weeks. It seems the longer haired dogs are not wll looked after like the are too lazy to brush or bath them. I am disgusted!!!!!!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview