Tenby Tourers, Tenby, Pembrokeshire Reviews

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★★★☆☆
3 / 5
50% of users recommend this
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Latest Reviews

★★★★★

“needed help after a minor accident ”

Written on: 20/08/2018 by stephenPoole (1 review written)

we had a minor accident and needed a new handbrake cable. the sales person found the correct cable for us and the engineer fitted it without asking for any payment. everyone was really nice friendly and helpful. thanks very much Temby Tourers… Read Full Review

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★☆☆☆☆

“discusting and sly”

Written on: 30/04/2014 by Matias174 (1 review written)

My disabled husband and I travelled from Cardiff to Tenby Tourers today to purchase the caravan that we had agreed to buy. The cost was agreed with the owner yesterday and Tenby Tourers were informed this morning that we were actually on our way to complete the purchase. Upon arrival we went to the caravan and had a look inside, then went to reception to pay in full. The salesman of Tenby Tourers smirked when we said that we had come from Cardiff to purchase the caravan on the owners… Read Full Review

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Tenbytourers's Comment

Written on: 15/08/2014

I'm very sorry that you feel this way, but I would just like to clarify a few things.

We at Tenby Tourers privately sell a lot of caravans on other peoples behalf, as explained on the day we had no contact whatsoever from the people we were selling the caravan for to state that they had sold the caravan (pending collection) we had sold this particular caravan on that morning.

We feel this review is unfair as you had made no contact with ourselves whatsoever prior to coming down to our showground and your frustration should be placed towards the couple you had originally agreed to purchase from.

I might also like to add that your husband become so aggressive towards members of our staff that you were asked to leave the premises before the police were called. The fact that he then came back up to the office and apologized for his behavior and that you had called the people and they had confirmed they had forgotten to call us and let us know only firms up that we were never in the wrong.



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