Campbells Caravans, Preston, Lancashire Reviews

★★★☆☆
3.4 / 5
61.6% of users recommend this
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Campbells Caravans, Preston, Lancashire
Campbells Caravans, Preston, Lancashire

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Latest Reviews

★★★★★

“Caravan service”

Written on: 24/11/2017 by davidroberts247 (1 review written)

Had my coachman VIP serviced at the Blackburn Site on 21 Nov 2017. First class service. All done as per agreed schedule. Staff very obliging and helpful. Good advice given. Van was clean and tidy on completion. Have no hesitation in returning and recommending Cambells at Blackburn. No complaints. Satisfied customer… Read Full Review

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★★★★☆

“They got me moving!!”

Written on: 24/11/2017 by tomto60 (2 reviews written)

Having purchased my pre-owned lunar caravan from Campbell’s (which had an old mover already attached), some two years later, I was made aware that Campbell’s Leyland Servicing Centre could fit an almost new replacement for a very reasonable price. I booked it in at a time convenient to me as well as to the Centre, and the old mover was removed and replaced with the almost new one. The workmanship was top notch and the staff very courteous and professional. There was a slight hiccough… Read Full Review

Campbells-Caravans-Motorhomes's Response to tomto60's Review

Written on: 24/11/2017

Thank you for your kind review. We look forward to you purchasing your next caravan early next year.

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★★★★★

“LEYLAND SERVICE CENTER”

Written on: 24/11/2017 by Foxygraeme (2 reviews written)

After experiencing problems with my lunar caravan I contacted Campbell's caravans. I was dealt with by a professional team who took control from start to finish. My caravan was repaired to a very high standard which I was satisfied with. I Would recommend Leyland service center to all who need no hassle repairs by professionals . Don't hesitate to give them a ring they have some good servicing deals on from time to time ☺. friendly, local and above all get the job done… Read Full Review

Campbells-Caravans-Motorhomes's Response to Foxygraeme's Review

Written on: 24/11/2017

Thank you for your glowing review.

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★★★★★

“Friendly and efficient ”

Written on: 24/11/2017 by Maherbi402 (1 review written)

Having used Leyland Service for various repairs and service over the years I have found them very friendly and efficient… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 24/11/2017

Thank you for your kind review.

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★★★★★

“Blackburn Service Centre Brilliant”

Written on: 23/11/2017 by emefjay (2 reviews written)

We had damp problems with our new Lunar Cosmos at first service, initially we were to,d it could take over 6 months to put right as Lunar had a backlog on parts, however thanks to the persistence of one member of the service centre (you know who you are AH) we were booked in after about 8 weeks wait and the repairs were completed satisfactorily in about 2 weeks. There were other issues with some faulty parts which were replaced under warranty but again Lunar really dragged their feet with the… Read Full Review

Campbells-Caravans-Motorhomes's Response to emefjay's Review

Written on: 24/11/2017

Thank you for your glowing review and I am so glad to hear we managed your repair so well !! Lets hope 2018 season is a little smoother for you and you can continue to enjoy your Cosmos - Thanks again for making the effort to share your experience !

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Emefjay's reply to Campbells-Caravans-Motorhomes's Comment

Written on: 24/11/2017

As I said campbells did their very best for us the problem lies with Lunar and hopefully they will be made aware of the many negative comments on this site and other consumer blogs, we love the van but the quality control from the factory clearly isn’t up to scratch. Thanks for responding and again thank her fir the help she gave us

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★★★★★

“Good honest servicing ”

Written on: 02/11/2017 by Shazza542 (1 review written)

Friendly staff, treat you very well. Good honest servicing that's not rushed like some dealers. Thorough which provides re assurance. I will be continuing to take my caravan there for it's annual service. Highly recommended … Read Full Review

Campbells-Caravans-Motorhomes's Response to Shazza542's Review

Written on: 08/11/2017

Thank you for kind review.

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★★★★★

“Choose Campbells -you wont be disappointed!”

Written on: 02/11/2017 by plarkin43 (1 review written)

Excellent service as always. Staff always ready to answer any queries and problems and they take time to explain service details. Totally satisfied customer!… Read Full Review

Campbells-Caravans-Motorhomes's Response to plarkin43's Review

Written on: 08/11/2017

Thank you for your glowing review :)

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★★★★★

“Damp survey and repair”

Written on: 26/10/2017

Arranged to take caravan in for damp repairs at Blackburn Branch. The staff were excellent and very helpful.A week later received telephone call to say repairs were done and caravan ready for collection Collected the caravan a day later and everything was ready. The staff were excellent and explained everything. Excellent service… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 26/10/2017

Thank you for your review which I will be sure to pass on to the staff at Blackburn.

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★★★★★

“Campbells Caravans Blackburn”

Written on: 24/10/2017 by dingdangdong (1 review written)

excellent service provided by very friendly and knowledgeable staff, they could not have been more helpfull… Read Full Review

Campbells-Caravans-Motorhomes's Response to dingdangdong's Review

Written on: 26/10/2017

Thank you for your kind words which be appreciated by our staff in Blackburn.

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★★★★★

“blackburn service centre ”

Written on: 22/10/2017 by cally63 (1 review written)

I used this service centre to have my alde fluid changed in my caravan ,the staff there are a credit to you .nothing was to much trouble… Read Full Review

Campbells-Caravans-Motorhomes's Response to cally63's Review

Written on: 23/10/2017

Thank you for your glowing review and we look forward to seeing you at service time !

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★★★★★

“Exactly what I needed”

Written on: 21/10/2017 by Rhoderider (1 review written)

I was camping near Clitheroe and one of my external cupboard locks broke. Looked for the nearest caravan dealer and popped down to Campbells in Blackburn. Couldn't have asked for better service and only after a few intelligent questions the assistant returned with exactly the right part. Will now consider getting our van serviced there in the future. More worryingly we looked around the showroom and wifey spotted her perfect new caravan… Read Full Review

Campbells-Caravans-Motorhomes's Response to Rhoderider's Review

Written on: 26/10/2017

Thank you for your review ! We look forward to seeing you in the showroom again very soon !!!

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★★★★★

“Customer service at Campbells Caravan Dealers”

Written on: 18/10/2017

I feel obliged to write in order to express my experience in the purchase of a new Bailey Unicorn Vigo from Campbells at Lostock Hall. I was first impressed by the sales experience with Douggie who is an exemplorary salesman, most helpful and informative explaining all the relevant aspects to us. We are well pleased with our purchase. What a change from my purchase in1973 of a Lunar 14 ft which I also purchased new from Lostock Hall at the price of £555!!! After 55 miles driving my brand new… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 23/10/2017

Thank you for your kind review. It is great to hear that our service met your needs completely. Hope you continue to have many hours of pleasure with your caravan.

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★★★★☆

“A positive experience”

Written on: 18/10/2017

All staff, sales, technical and after sales were very friendly and helpful. The purchase experience was positive. However within 1 day from delivery of a brand new caravan a problem was noticed and we returned to their premises. Every effort was made to rectify things but it became the subject of a warranty claim. This has now been remedied and everyone was most helpful. What would help them improve their service is that if new caravans were fully cleaned and given a final quality check… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 23/10/2017

Thank you for your feedback which has been actioned. We make every effort to ensure all systems are working at PDI stage and then again during the dispatch.
We hope you have many happy holidays in your new caravan.

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★★★★★

“Campbells Blackburn”

Written on: 12/10/2017 by Shukokai (1 review written)

The salesman who left us on our own whilst we decided which caravan we liked from their extensive stock of new caravans. Once we had decide we could not have wished for an easier purchase. His knowledge and straight talking won the sale, no pressure or exaggerated claims on the virtues of our choice just plain talking.Its refreshing to have a salesman that FULLY understand what caravan people are looking for when considering purchasing a new and expensive item. Would recommend anyone visiting… Read Full Review

Campbells-Caravans-Motorhomes's Response to Shukokai's Review

Written on: 16/10/2017

Thank you for your kind review and we are thrilled to hear that you had a fantastic experience. May we wish you many happy adventures in your new caravan.

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★★★★★

“The staff are the reason we returned to Campbells”

Written on: 10/10/2017 by MrJHWilliams (1 review written)

Even though my wife and I live in North Wales, we were happy to go to Blackburn to collect our new caravan. This is the second time we have bought a caravan from Campbells and the reason that we returned to them is for one reason only: the staff. They are Campbells greatest assets; always genuinely friendly and helpful and, most important of all, that includes after-sales service too. We weren't happy about a few quality issues relating to the caravan; however, the staff of Campbells were… Read Full Review

Campbells-Caravans-Motorhomes's Response to MrJHWilliams's Review

Written on: 11/10/2017

Thank you for your fantastic review !! I will be sure to pass your kind words on to the Staff involved.

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Mrjhwilliams's reply to Campbells-Caravans-Motorhomes's Comment

Written on: 12/10/2017

You're welcome. Be sure to give an extra pat on the back to salesman in Campbells, Blackburn..... excellent service from him.

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★★★★★

“EXCELLANT CUSTOMER SERVICE”

Written on: 06/10/2017 by Rubil157 (1 review written)

THE TWO LADIES AND THE GENTLEMAN AT THE LEYLAND SERVICE CENTRE RECEPTION ARE GREAT, FRIENDLY AND ALWAYS HELPFUL. I HAD MY VAN IN FOR A SAME DAY SERVICE AND WAS OFFERED FREE TEA AND COFFEE WHILE I WAITED, THE PHONES NEVER STOPPED RINGING BUT WERE ALWAYS ANSWERED POLITELY AND QUICKLY. A CREDIT TO THE COMPANY AND AS A BONUS I GOT £50 OFF THE COST OF MY SERVICE… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 08/10/2017

Thank you for your excellent review - I will pass this on to the Leyland Service Team

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★★★★★

“Brilliant customer service”

Written on: 05/10/2017

Had a problem with my caravan fridge shelves which were over two years old. Rang Campbell's up and spoke to CB who contacted the fridge makers on my behalf. After a few weeks I got the shelves replaced free of charge. Brilliant service. Can get much better than this. Many thanks… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 06/10/2017

Thank you for your review and I'm pleased we could be of service !!

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Campbells-Caravans-Motorhomes's Comment

Written on: 06/10/2017

Thank you for your review and I'm pleased we could be of service !!

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★★★★★

“Customer Friendly Company”

Written on: 01/10/2017 by Benjamin1973 (1 review written)

Very professional service by customer friendly staff. Complimentary coffee on day of purchase. Clothes we forgot to remove from our old van were kept safe until we picked up the day after purchase. The caravan service staff were excellent and gave advice and tips on the care and maintenance of our new van. … Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 03/10/2017

Thank you for sharing your experience and may we wish you many happy adventures with your new caravan from all at Campbells

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★★★☆☆

“Good Choice but bad sales experience”

Written on: 30/09/2017 by Levix470 (1 review written)

Visited to change my caravan. Saw one we liked and were shown around by friendly salesman and given a price taking into account a part exchange. Left to visit other dealerships in the area. Following day rang to say we would like to go ahead with the sale. Told the price given was incorrect and a new price some £700 higher was quoted. We agreed to this and paid a deposit. We delivered our van the next week and signed an agreement for the sale. The following day phone call to say due to the… Read Full Review

Campbells-Caravans-Motorhomes's Comment

Written on: 03/10/2017

Thank you for your review which we like to investigate a little further, we are sorry that you are not fully satisfied with your purchase experience.
Please could you email the details to us for the attention of the Branch Manager.

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Campbells-Caravans-Motorhomes's Comment

Written on: 04/10/2017

I'm sorry the review centre removed our email address however it can easily be found under contact on our website.

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★★★★★

“excellent service ”

Written on: 27/09/2017 by pj65fme (1 review written)

campbells service centre at Blackburn and had excellent will go back next year good staff … Read Full Review

Campbells-Caravans-Motorhomes's Response to pj65fme's Review

Written on: 28/09/2017

Thank you for taking the time to share your experience.

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