Ryanair Reviews - www.ryanair.com

★★★☆☆
2.6 / 5
47% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Summary

Ryanair Reviews

Ryanair is one of the leading low cost and budget airlines. Here you can read Ryanair reviews and see what other users have to say about them. If you have flown with Ryanair tell us what you think and write your review.


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Latest Reviews

★☆☆☆☆

“Unbelievable company to deal with ”

Written on: 22/10/2020 by markaylott (27 reviews written)

In this current climate , i would have thought that they would have done their best to look after customers but they have been promising me a cash refund of over £2100 for a long time now and keep lying about when , how and to who this is going to be paid . I have over 20 conflicting e mails telling a different story every time and still no refund . Whenever i chat to them on livechat asking where it is , they start the whole refund process off again starting with offering a voucher which i do… Read Full Review

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★☆☆☆☆

“DONE with ryanair, zero customer care”

Written on: 03/09/2020 by mikeoliver67 (1 review written)

Booked return flights manchester to nantes before covid struck, over £200 in total, now travel restrictions means 14days isolation when returning from france, so I tried to change flights to another destination in the safe travel corridor, ryanair even advertise "no fee for flight changes" , but apparantly my booking isnt eligable, no explination why. So basicly they know most passangers who booked flights prior to restrictions wont actually take the flights, they dont care because they… Read Full Review

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★★★★★

“Keep it up”

Written on: 22/08/2020 by JadenGuillermo (1 review written)

I enjoyed this book, facinating and sometimes controversial insight into this amazing airline. Great service. I will recommended to my friends. Good start and end but middle was too long winded. Really well placed, fascinating story. An incredibly brash and forthright CEO. Funny when it needs to be. Excellently written. Thoroughly enjoyed and would recommend… Read Full Review

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★★★★☆

“best services”

Written on: 17/08/2020 by harrisonkennedy (4 reviews written)

I would really like you to review Ryanair Airline as far as my opinion the best services most comfortable airline I have every travel on the cabin crew the whole staff are hard-working fellows . and the services they provide in very low budget is soo good I always travel by Ryanair airlines I really love to recommend you to give a try… Read Full Review

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★☆☆☆☆

“Oh my goodness!”

Written on: 09/08/2020 by Oldtable (2 reviews written)

Don’t bother! Over the years I have accepted that this airline is absolutely no frills. It was simply a means to an end, however this year has confirmed once and for all what a shambolic service they actually run. Due to the COVID-19 situation and the gov guidance on non essential travel I needed to reschedule my flight. You would think that this would be a straightforward affair! Anything but! I had already checked in and this was the problem! I spent 7 hours in total on hold trying to speak… Read Full Review

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★☆☆☆☆

“Don't book Ryanair”

Written on: 01/06/2020 by IzabellaWilliamson (1 review written)

10 weeks ago Ryanair confirmed my refund request and said it would be processed in 7 days and the money should show 5-7 days after that. They have not honoured their promise. I am still waiting for a refund. I emailed and contacted them on social media. No replies. God knows when I will see my money. Don't book Ryanair - pay a bit extra and have a better level of service. … Read Full Review

Cazza52's Comment

Written on: 28/08/2020

I did a Chargeback and that should be final next Friday. Ryanair sent email on Tuesday to say they had processed my refund yet it's still not back on Credit card so waiting to see who gets there first now.

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★☆☆☆☆

“Refusal to refund”

Written on: 21/04/2020 by Rhubarb2 (2 reviews written)

Two weeks ago Ryanair sent me an email to say that my flight had been cancelled. They invited me to claim a refund which I did. Today they have said they are not going to issue a refund, but have offered a voucher for another flight- a useless option. They are making it impossible to get a refund.Ryanair, once again after making record profits last year… Read Full Review

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★★★★☆

“Tenerife with Ryanair”

Written on: 04/06/2019 by ArthurDonaldson (1 review written)

Flight starts a East Midlands on time in a suitable airplane with normal flight time, Drinks and food selection was OK if not a little pricey, service and staff a weariness good. Evening flight home was similarly however too much time spent on sales of all types with main cabin lights on full for whole journey, PLEASE give time for relaxing/sleep with lights down low… Read Full Review

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★☆☆☆☆

“Dissapointing and rude”

Written on: 21/03/2019 by QuinnThorpe (1 review written)

Travelled to palma on flight fr3345 ryanair on saturday 16th march, the staff were pleasent enough and smiley, also appollgetic that they had absolutly nothing vegetarian to eat, no sandwiches nothing,also ran out of coffee and milk!!.. On the return flight...early morning..same thing again..flight fr3346 10.20...nothing at all vegetarian!!!...except choclate or crisps,who wants that for breakfast, the staff on the return flight were extremly rude!!...when i asked what they had just said… Read Full Review

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★☆☆☆☆

“Ryanair booked seat Joke of the year! ”

Written on: 28/02/2019 by G12zz (2 reviews written)

I have used Ryanair countless times, only because they are cheap. I am aware of others who have had problems and used to think that as long as they are cheap I would use them. Recently on a flight from Alicante to uk I walked up to my booked seat to find someone in it who also said he had booked the seat and he insisted so, I asked a nearby attendant if it was possible that a seat could be purchased by more than one person and her reply was " it is possible" then she walked down the plane… Read Full Review

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★☆☆☆☆

“Worst airline Avoid !!”

Written on: 23/07/2018

I used this airline for the first on 5th July 2018 and returned on 12th July. The crew are rude and unhelpful. Sent me to the wrong gate and inside the aircraft they banged my hips onto the seats as I needed help to the toilet. They were very unprofessional and incompetent. Their captain/pilot announced to all and sundry that 'the flight had been delayed for 30 minutes trying to secure a mobility scooter'. This was very embarrassing and humiliating to myself as a disabled passenger and I could… Read Full Review

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★☆☆☆☆

“The worst company ever”

Written on: 12/04/2018 by 277Shelton (1 review written)

The worst company ever! They only strive to make money selling cheap flights and charging later for buggage allownace and check in.Avoid it at any cost! Help center does not exist!… Read Full Review

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★★★☆☆

“I like the cheap flights”

Written on: 30/03/2018 by bernalSandra (2 reviews written)

You get what you pay for. Sometimes some problems, so don't expect too much but value for money is good… Read Full Review

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★★★☆☆

“Read the small print and check everything”

Written on: 25/03/2018 by PeterBut (4 reviews written)

We have used Ryanair a few times, each was a different experience, Look they are cheap as chips to get you point A to point B and you must understand that,When you check in n line make sure you get a reply email with your boarding cards attached as You have to print them off, If you do not have them when you go to get on your flight, you will get stung for them to print them for you, So check, Check, and check again and then all should be ok, we pre-booked our seats as there was six of us in… Read Full Review

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★★☆☆☆

“Q and wait ”

Written on: 19/03/2018 by Byronesq (1 review written)

The new process does seem to speed things up but the waiting! Also the plane seats are so uncomfortable and squashed be ready to somehow share an armrest… Read Full Review

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★☆☆☆☆

“Cancelled flight 2 hours before flying”

Written on: 16/03/2018 by CeceliaBates (1 review written)

Cancelled flight 2 hours before flying - no reason given. Had to find accommodation overnight and pay for a flight following day 4 times the original amount. Terribly rude and unfriendly staff at the airport. I recommend you avoid them like the plague. Pay a bit extra for a different airline in the first place because you'll be paying even more when ryanair mess up!… Read Full Review

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★☆☆☆☆

“The worst experience ever”

Written on: 27/02/2018 by StuartE (2 reviews written)

Family of three travelling to Valencia. Due to the horrendous queue at Ryan air and the need for slow and arduous security checks, we ended up at the gate 35 mins before the flight. There was still time to get on without delaying the flight, however one of the staff decided to ask someone else via radio if it was ok. We heard the guy on the other end of the radio reply "errrr, nah don't bother". We then had to book with another airline to get out on the same day. Pathetic company, will never… Read Full Review

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★★★☆☆

“It is what it is - no frills low cost travel”

Written on: 12/02/2018 by Silvakr409 (1 review written)

I have flown many times with Ryan air and to be honest due to the awful publicity, I didn't expect much but they got us safely from A to B with no problems.The staff were all friendly and polite. I used to hate the fact the seats were not numbered which always caused me stress getting on in case we couldn't sit together (we have kids) but now the seats are numbered even that issue is not a problem. If you can get over the terrible PR of the company then on the whole it is OK… Read Full Review

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★★☆☆☆

“Poor in so many ways”

Written on: 30/01/2018 by jamesgrey (2 reviews written)

I know the premise of budget airlines, but Ryanair scrimp on everything. Their scheduling is awful - they fly at awful times, and they never have an air bridge, so you have to walk to and from the plane in the cold and the rain… Read Full Review

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★☆☆☆☆

“ Some days ago I made 2 bookings for a trip from...”

Written on: 29/01/2018 by sotirisbotsios (1 review written)

Some days ago I made 2 bookings for a trip from Athens to Dublin and later on (the same day) I realised I needed to change the flight dates (and so I did) and proceeded to do it in the 24 hour grace period that Ryanair proclaims that it provides for this kind of changes. However, I was charged an extra total of 80 euros for both bookings (40 euros for each booking - 20 euros for each flight), although the old and new flight prices were EXACTLY the same at the time of the change to the… Read Full Review

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