Academy Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“Shocking service don't recommend”

Written on: 16/02/2022 by Banditttat2 (1 review written)

Absolutely shocking insurance was on the wrong policy sold by them for 4 years, then tried to claim on an accident and the problems started, left for a new insurance policy and have nothing but problems from Academy, STEER CLEAR OF THIS INSURER… Read Full Review

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★☆☆☆☆

“Terrible and not understanding ”

Written on: 13/03/2020 by Seamus158 (1 review written)

Really bad I got insurance from aviva but through a broker they used academy insurance service. They have just billed me for leaving the company as I sold my house and didn't need to insure it. They have claimed 60% of the premium for safety and danger premium on the account. I refused to pay but they said its in the cancellation which my broker didn't explain to me. I would use these or any other these people again ever. Get independent insurance it's cheaper and make sure you ask them on the… Read Full Review

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★☆☆☆☆

“Took my money said I never paid (my bank says I did)...”

Written on: 21/05/2019 by Trevonq219 (1 review written)

Took my money said I never paid (my bank says I did) cancelled my policy and threatened me with additional charges. It’s a licence to print money for them. Stay away you have been warned… Read Full Review

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★☆☆☆☆

“left feeling ripped off”

Written on: 14/03/2016 by mick jannetta (4 reviews written)

When I first took out my insurance they were reasonably positive but had no mention of cancellation fees etc. Unfotunately for me my vehicle engine broke so I sold it for spares or repair. I still had over 3 months on the policy so contacted them to swap vehicles and add my new car. This is when I was told that they could not as my old vehicle was on a 4 x 4 special insurance. Then then told me they could refund the 3 months on a 12 month policy but their price was 1 third higher than all other… Read Full Review

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Lovetomoan2's Response to mick jannetta's Review

Written on: 27/07/2018

The problem with your review is you state "they never informed me of cancellation fee". Rubbish. Every broker/insurer tells you cancellation costs in policy book, you just chose not to read it! Not every insurer covers every type of car, hence you getting an aray of prices, that's why it's a competitive market

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Jojo990's Response to mick jannetta's Review

Written on: 13/03/2020

Hi I had a broker get my insurance and not once in 2 years did they say academy insurance would want a percentage if you leave.

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★☆☆☆☆

“left feeling ripped off”

Written on: 14/03/2016 by mick jannetta (4 reviews written)

When I first took out my insurance they were reasonably positive but had no mention of cancellation fees etc. Unfotunately for me my vehicle engine broke so I sold it for spares or repair. I still had over 3 months on the policy so contacted them to swap vehicles and add my new car. This is when I was told that they could not as my old vehicle was on a 4 x 4 special insurance. Then then told me they could refund the 3 months on a 12 month policy but their price was 1 third higher than all other… Read Full Review

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★☆☆☆☆

“left feeling ripped off”

Written on: 14/03/2016 by mick jannetta (4 reviews written)

When I first took out my insurance they were reasonably positive but had no mention of cancellation fees etc. Unfotunately for me my vehicle engine broke so I sold it for spares or repair. I still had over 3 months on the policy so contacted them to swap vehicles and add my new car. This is when I was told that they could not as my old vehicle was on a 4 x 4 special insurance. Then then told me they could refund the 3 months on a 12 month policy but their price was 1 third higher than all other… Read Full Review

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★☆☆☆☆

“Rip off merchants”

Written on: 01/02/2016

After being with this insurance company for a few years and never claiming we renewed our policy in January. A few weeks later our car packed in and we had to get another one. We rang to transfer our old policy to the new car to be quoted £386 which we thought was steep plus 13% was added to pay monthly which came to £436.When we said we will check prices online we were informed that to cancel the policy would cost us £147. What a rip off. We were then told that we had to pay £116 this… Read Full Review

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★☆☆☆☆

“Misleading”

Written on: 28/02/2013 by xsif1984 (3 reviews written)

Gave me a good price when I got put through by Call Connexions but when I tried to check their policy details they tried baffling me with waffle. New car replacement in the 1st year! (Except my car is 4 years old) Repairs up to 60% of the value of my car! (Like with ALL Insurers?!) I called to check my excess and they told me my £100 voluntary (but there was an additional £200 compulsory on the paperwork) I asked if a courtesy car is included and was told yes, then found out it's only for… Read Full Review

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