As Good As Grass - www.asgoodasgrass.co.uk

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★★☆☆☆
2.2
28.0% of users recommend this
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Latest Reviews

“7 years later grass and soil coming through”

★★☆☆☆

written by Teresa54 on 04/03/2016

Had it installed 7 years ago and had problems with it then, 3 guys came round and sorted it Now it's totally ruined and when I sent photos I was told to put weed killer down and brush all the moss of it . Joke

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“Never returned contact!”

★☆☆☆☆

written by MacDonaldbi329 on 19/11/2015

Spoke with someone in Lytham (I asked why they were there when I'd actually dialed a Manchester number) but this person said that they could do the job (albeit in Somerset!) Sent plan of project, numerous emails, calls. All led to nothing. Had to assume they were in receivership. Bad that they didn't let me know.

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“Failed to deliver”

★☆☆☆☆

written by bwn100 on 27/03/2015

March 2015 - DO NOT USE THESE IDIOTS! I ordered a 5m x 7m football pitch for an event at Wembley and despite their assurances they didn't deliver it. When pushed for assistance they just put me on to someone else. I lost of lot of money because of As Good As Grass. Do not make the same mistake.

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“This company has financial difficulties”

★★☆☆☆

written by Margid on 29/08/2013

According to duedil website this company has hit financial difficulties and has entered administration Unfortunate sign of our times in this economic recession

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“Fantastic Company would highly recommend :-)”

★★★★★

written by MSmith7719 on 11/06/2013

Very impressed with As Good As Grass, they came to do an install in my garden and arrived at my property on time with a team of 3, all very well presented and mannered and couldn't do enough to satisfy our requirements. We absolutely love our new lawn area and would highly recommend this company to family and friends.

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“Terrible company, shocking service, DO NOT USE!”

★☆☆☆☆

written by on 24/05/2013

They take your money with no intention whatsoever of supply or installing the product. England and Wales Orders & Judgments Name Court Name Case No. Date Amount Status AS GOOD AS GRASS LIMITED NORTHAMPTON CCMCC 3YK71240 15/05/13 £1,053 Unsatisfied Judgment 13 ROSSALL ROAD, THORNTON-CLEVELEYS, LANCASHIRE, FY5 1AP AS GOOD AS GRASS LTD NORTHAMPTON CCBC 3QT28838 22/03/13 £8,360 Unsatisfied Judgment

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Margid's Comment

Written on: 29/08/2013

Unfortunately Duedil states that this company has hit financial difficulty and is going into administration.

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“Disgusted! DO NOT USE THIS COMPANY”

★☆☆☆☆

written by Seabrooke on 02/05/2013

I can't even be bothered writing the whole story, it is that bad, but needless to say they NEVER delivered our grass after 2 months of not replying to phone calls. Luckily I told them I would give them cash on delivery as they wanted full payment, the day they were FINALLY due to deliver, they didn't turn up and all their phones have been turned off. ABSOLUTELY APPALLING!

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Mandy12345J's Response to Seabrooke's Review

Written on: 08/05/2013

Oh dear Ive heard some terrible things from such a big company!!! I certainly won't be using Asgoodasgrass :( talk about customer service?!
Isn't the best form of business recommendations? Asgoodasgrass thumbs down!!!

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“Didn't turn up and wasted up time ”

★☆☆☆☆

written by 2tiredofwaiting on 17/04/2013

I've no idea if AsGoodAsGrass would have done a good job as they simply didn't turn up (despite having taken our 50% deposit). Several unanswered phone calls and emails eventually produced the response 'we've no idea what happened, we will return your deposit'. I've yet to see if they do but have my small claims letter handy... I'd recommend not handing over 50% payment as other customers also seem to have had no shows.

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Artificialgrasssupplier's Response to 2tiredofwaiting's Review

Written on: 25/04/2013

They've gone bust!

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“Rubbish”

★☆☆☆☆

written by on 26/07/2012

Not a professional company and they don't care about customers!

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“Best Present I gave my parents!”

★★★★☆

written by Krissy1122 on 01/03/2012

I paid for my parents front garden then their back garden to be installed with ambassador Grass from As Good As Grass and we selected them to do the install. Like I said the front was that good we had the back done; I dealt with the Preston office And we visited their premises, they were very helpful, their premises was extremely professional and they allowed us to Go in the warehouse to look at a large roll. The installation was done very professionally and my father was that pleased That he made arrangements with me for the back garden to be done. I would highly recommend them. The only issue we had was that they were booked up for six weeks and we had to wait for our installation but in The end it was well worth it.

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“Made a poor first installation laying frame a d base...”

★☆☆☆☆

written by on 26/01/2011

Made a poor first installation laying frame a d base in pouring rain which resulted in the lawn having dips and bumps everwhere. There second attempt was better but now the frame needs replacing a d i am told its not covered by their guarantee. The surface is covered for 5 years but the surface is useless if the frame is damaged. Beware of this company. It is an expensive product that looks false and doesnt last

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“They installed my artificial grass. They were late,...”

★☆☆☆☆

written by on 08/11/2010

They installed my artificial grass. They were late, and left with the lawn in a terrible condition!

A complete waste of money and very stressful, would not use company again!

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“I have done a lot of research into artificial grass...”

★★★★★

written by on 12/08/2010

I have done a lot of research into artificial grass for my new lawn and I have found As Good As Grass to be incredibly helpful and professional. All the salesmen are a joy to speak too and the products are the highest quality of all I have received from other companies.

As Good As Grass are installing my new lawn in a couple of weeks and to be honest I can't wait. AGAG have installed 3 of my friends lawns and we can do nothing but recommend!

I myself have gone for Deseo!

A very happy As Good As Grass customer!!!

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“I had a lawn installed by As Good As Grass, the area...”

★★★★★

written by on 12/08/2010

I had a lawn installed by As Good As Grass, the area was 400 sq metres and it took 3 weeks. It is absolutely brilliant, we have a trampoline on the grass and goals. They are not the cheapest company but definately one of the best. They put extra materials in to make sure the drainage was good and cemented in my granite sets around the garden to secure the grass to. I wanted the lawn as flat as possible so they used poles to screed it flat. If you are buying grass you need to check on the preparation work becuase i found quotes vary and installation methods vary aswell, plus check the back of the grass to make sure it has alot of stitches, the grass i choose from As Good As Grass was Deseo.

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“We had installation from As Good As Grass and have...”

☆☆☆☆☆

written by on 06/04/2010

We had installation from As Good As Grass and have suffered incessant static shocks ever since! Would not use this company again! If you look on search engine, looks like other customers have also suffered static shocks from this company so beware!

Good points - grass looks good all year round

Bad points - can't use in good weather as you get shocked!

Lots of artificial companies out there, research well before making a decision of which company to go with so you don't end up with static grass like we have! Buyer beware......

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“I actually had a full installation carried out by As...”

★★★★★

written by on 01/12/2009

I actually had a full installation carried out by As Good As Grass and did not have any problems, the fitters arrived an hour late but that was due to the bad traffic, other than that the Deseo grass I had installed was excellent and looks great still now 3 months down the line, the product is slightly more expensive than some other companies however you can clearly tell the difference in quality. I would definitely recommend.

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“I have to echo the previous reviewer's thoughts on...”

★★★☆☆

written by on 29/11/2009

I have to echo the previous reviewer's thoughts on poor service from As Good As Grass (AGAG). In my case they did finish the job and did come when they said they would to initially install the lawn. However, when said lawn developed a ripple in the middle, it took over 20 phone calls and emails over a course of 12 months to have it sorted out. I was assured they would come out on a certain day to sort it out and even took a day off work. And guess what? No one turned up.

It was as if they couldn't care less after they'd got our money. In the year it took us to get our lawn finally sorted, we even got a sales call from AGAG asking if we wanted to follow up our enquiry about having a lawn fitted! They seem very sincere on the phone but they are disorganised and their admin seems to leave a lot to be desired.

Although my lawn finally looks great I would not use AGAG again.

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“Sure I am sure the product from As Good As Grass...”

☆☆☆☆☆

written by daveemerson on 24/03/2009

Sure I am sure the product from As Good As Grass Ambassador is ok. However their customer service leaves an awful lot to be desired. I will explain my experience and feelings about it.
11/03/09 called this company and had a long detailed conversation about what I wanted and the exact costs. It was about 17:30 and I said to the person can you wait 5 minutes until I ask my wife if she is ok with the price, "Sure" the person said. So I put down the phone agreed with the wife on cost phoned back and got an answer machine saying sorry we are closed. Maybe the person I was speaking to should have known about this? Ok, so my wife rings back the next day to make the order, goes through all the process gives card details and so on. We chose the cheapest delivery 7-14 days. On the 24/03/09 my wife rings to see if they have any idea when it will be delivered, she is astonished to be told sorry we have no record of your order and after confirming for sure that there is no record of our order she is dealt a second blow that to reorder will be £100 more than originally quoted. I was originally going to buy from another company but decided to go with As Good As Grass as they were £100 cheaper. This is what I said to the sales person and I said I may as well use the other company as although they may be just as bad as As Good As Grass they had yet to prove it like Good As Grass already had. The sales person said ' leave it with me and I will get back to you and see if we can get it at the originally quoted price '. I took this with a pinch of salt as they promised to call back several times from the beginging of the process and we always ended up calling them back. To be fair the sales person did call back this time but only to say the would not honour their original quote. Thats the basis of the story, as for how I feel about it, I am amazed that companies are so say concerned about their economies you would have thought that A.) They would have been glad of any sale even at a reduced profit margin. B.) they would not want to create the poor reputation this kind of sitution creates. I have my own business and if I quoted for a job that person would get that job done at the quoted price even if it was a mistake, that is not only good business practice but moraly correct too. I am some what surprised they feel they can treat people like this and stay in business especially at a time when good people that run good and fair business policies are losing their livlyhood through no fault of their own. Maybe As Good As Grass is run by a group of Bankers! I said Bankers.

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