Build-A-Bear Workshop Reviews -

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3.6 / 5
56% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money


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“Customer aftercare appauling”

Written on: 11/12/2013 by granniemargaret (1 review written)

My grand-daughter and I were on holiday in Blackpool beginning of October we visited the workshop every day and spent £170 during the week. The customer service in the shop was excellent. The assistant said to expect an email with the rewards on 15th November,this never came I had to call the 0800 number several times to have the email sent to me. Finally got the rewards after 3 weeks. After all that time I had forgotten the password, so I asked for a new password to be sent by email to me as… Read Full Review

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