Boohoo Reviews - www.boohoo.com

★★☆☆☆
1.6 / 5
15% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Terrible quality”

Written on: 24/10/2017

I find it interesting that there is always some sort of code for a discount (great, right?) Well, it must be because the clothing isn't worth the original price to begin with but, it looks great to offer discounts so you believe you're getting your bang for the buck. I've ordered from boohoo twice now; twice too many. The delivery time is too long. My sister & I placed an order on the same day for the same one item. She paid for expedite shipping & I did not. I received my order before she did… Read Full Review

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★☆☆☆☆

“TERRIBLE TERRIBLE TERRIBLE”

Written on: 11/10/2017

I paid 16. For the xpress shipping as i needed the clothing for an event, they split order into two so i had to pay 16x2 for shipping. Clothes came and looked like halloween costumes. Terrible stitching, terribly made, terrible material! Now to send back, it's costing me another 14. 00! Learned my lesson and have nothing $46. 00 later so warning to you! I did not like a thing about any of the outfits and my teen daughters couldn't stop laughing bc i looked like a clown. Clothing… Read Full Review

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★★★★★

“Highly Recommended ”

Written on: 02/10/2017 by TeaganSlaughter340 (1 review written)

Highly Recommended. Best service in the world. I never hesitate to share this company with my circle… Read Full Review

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★☆☆☆☆

“All Boohoo Clothing Faulty and Damaged”

Written on: 22/09/2017 by RAStar08 (1 review written)

I made a order £44.99 at boohoo.com, for the parcel to be delivered fine, but all the 6 items of clothing includeing the order note form was faulty and damaged. They all were screwed up with dent marks and order note form screwed up to. I returned the items to boohoo for them to not refund me. They are keeping my money and they have the order. I do not know why they sent me all faulty clothes. Do not ever buy from boohoo tell everyone you know not to, worse company ever… Read Full Review

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★★☆☆☆

“Unsatisfied”

Written on: 06/09/2017 by VincentDaniel416 (1 review written)

I placed an order for 7 items. Did not receive confirmation until 3 days later. Finally another 5 days I received an email saying my items were shipped, but they failed to provide a tracking number. Finally after thorough research, I find that my items will be arriving in 2 more weeks. This is after I paid for delivery… Read Full Review

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★★★☆☆

“Item doesn't match the picture”

Written on: 01/09/2017 by Jazlene76 (1 review written)

Item number/code: DZZ92764 Item is shown as a swimsuit, with crochet details, which shows through to the skin. Purchased this particular item because of the detail. Received the item, and yes, the crochet detail was there, but its over the top of the swinsuit. You cannot see skin underneath, its just the black swimsuit with black crochet details over the top. It fits fine, but the reason i wanted the item was because of the detail shown. … Read Full Review

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★★★★★

“Fantastic ”

Written on: 01/08/2017 by lorna_may (3 reviews written)

Iv used boohoo on a number of occasions and not only are the clothes always reasonably sized and affordable, they are delivered on time. Iv never had anyproblems with them and would reccomend to anyone… Read Full Review

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★☆☆☆☆

“The worst shoping website ever”

Written on: 31/07/2017 by 23Edwards (1 review written)

I ordered a few things never got them there staff are rude My Question =11. Complaints Comment =. Order Information Close Order Number Delivery Expected: Earliest Delivery Thu 27 Jul 2017 09:00 BST Guaranteed Delivery Thu 27 Jul 2017 21:00 BST Retailer: boohoo Carrier: Hermes Visit tracking site Carrier Reference: Carrier delays: Thu 27 Jul 2017 10:06 BST In transit: Thu 27 Jul 2017 06:43 BST In transit: Thu 27 Jul 2017 06:27 BST In transit: Thu 27 Jul 2017 05:29 BST In transit: Thu 27 Jul… Read Full Review

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★★★★★

“Love love love”

Written on: 19/07/2017 by juPeterson180 (1 review written)

Love this item fits amazing… Read Full Review

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★★★★★

“Highly Recommended!”

Written on: 17/07/2017 by markmoranus (1 review written)

The best thing about shopping at OfficeCrave.com is that you can get all office necessities (including snacks and beverages) at one place. I recently bought some file folders and printer paper from them and as usual, it was a great experience. Thumbs up! … Read Full Review

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★☆☆☆☆

“Shipment always late”

Written on: 25/04/2017 by RoselynLyon169 (1 review written)

I order my clothes from 7 days ago and it is still not here yet. They refuse to refund me 3 days shipment, because they WANT to investigate the claim. 

I showed them screenshots of the order. They guaranteed the items to be here by April 21st and today is April 23rd. While it is 3 days shipment, I am here still waiting on my 8th day. 

Recommendation, order your clothes 3-4 weeks before the date that you actually need it otherwise you will be frustrated like me. Seriously need to question their
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Walterm3533's Comment

Written on: 28/09/2017

Happens all the time venders promise delivery they can't meet just to get your business .EBAY IS FULL OF IT .

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★★★☆☆

“Poor customer service!”

Written on: 14/04/2017 by 169Burns (1 review written)

I have purchased many items over a period of time from Boohoo and I am happy with the quality of the items. The problem I have experienced is trying to log back into account so that I can return a item. I was told by Boohoo that a new password had been sent to me, this would allow me to return to my account. I have emailed the Boohoo customer service and asked if they can activate my account after putting it on 'lock down'. On that same email I was told that my account would be activated ASAP… Read Full Review

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★☆☆☆☆

“Absolutely Terrible”

Written on: 10/04/2017

Terrible customer service. Ordered 5 items & they sent wrong sizes for 3 but would not pay for return postage even though it was their error. There was no indication of it being a UK company until they tried to say the sizes were ordered in UK sizing. Took forever to get items in wrong sizes only to then pay a fortune to return. Terrible company!… Read Full Review

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★☆☆☆☆

“Upset Customer”

Written on: 27/03/2017 by ladyfcs (1 review written)

I have been ordering from Boohoo for over two year with no issues. However, lately I can't seemed to receive what I ordered. I ordered two dresses on March 14,2017. It is now March 27, 2017 and I still haven't received my order. The tracking number provided the USPS didn't even recognize. I've sent several emails and received no response. My event has came and passed, so please understand my frustration. Order at your own risk!!!!!… Read Full Review

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★☆☆☆☆

“Do Not Ever Use This Company”

Written on: 17/02/2017 by paulcbee (1 review written)

Made a large order from BooHoo, and returned some items which they confirmed they had accepted back on 3 Nov. No refund was received so I contacted them on 25 November. The customer service team said the refund to the credit card had failed (as it had expired and a new card issued - a common situation which Visa/MasterCard insist a retailer has processes to handle). Boohoo apparently knew about it but hadn't bother contacting me to let me know and just held on to the money. New details were… Read Full Review

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★★☆☆☆

“Horrible Customer Service”

Written on: 22/12/2016 by 337Tierney (1 review written)

I have been ordering from Boohoo.com for over a year now. I have not had any problems until the last few months. The shipping times take forever and most of the time it goes over the 8-10 day time frame they give. The tracking numbers that they give randomly stop working and you are unable to track your package. I ordered 7 items as Christmas gifts from them on Black Friday. I received the package 13 days later and there was only one small package which I found weird for 7 items. 4 of my items… Read Full Review

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★★☆☆☆

“Shipping timeframes are horrible”

Written on: 19/12/2016 by Parisx386 (1 review written)

I have been ordering from boohoo for the last past two years and I must say within the last several months boohoo has been declining with their quality of clothes, customer service, and their SHIPPING TIMEFRAMES. I have noticed on my online billing the merchant has changed along with the updates to their website as you would think this would be a good change and it wasn't. Shipping is up to 8-10days I have been waiting for now 18days one 1 order and 22 days on another order! Sent emails, no… Read Full Review

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★☆☆☆☆

“DONT SHOP ON BOOHOO”

Written on: 29/10/2016 by Youngxi321 (1 review written)

I ordered a few bits and bobs. All of which are too small. I have returned this item with proof and they have claimed to not have received it. Unlucky boohoo and ill be taking it further… Read Full Review

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★☆☆☆☆

“ever recive e mail from you and nhider my clothing.i...”

Written on: 23/09/2016 by vwWarren117 (1 review written)

ever recive e mail from you and nhider my clothing.i did pay for it!!!… Read Full Review

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★☆☆☆☆

“Good luck with returns”

Written on: 14/09/2016 by c.h.12 (2 reviews written)

Ordered 3 items from Boohoo Boutique, which were delivered in a timely matter. I tried everything on and none of it fit, so I put everything back in the original packaging with original receipt, put the return label on and went to the post office. First of all, their return label is just their address. You have to pay for the return. Fine. I mailed everything back, WITH a tracking number. Nearly a month later, there is no refund. I have emailed them twice. The first time, the customer service… Read Full Review

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