written by on 09/11/2010
Mine is only 18 months old and I too have just spent an hour trying to get the paper from behind and between the cutters, to find that several are are bent and broken. I'll now junk it as it is out of warranty. A really bad buy!
written by on 31/01/2010
What a waste of money. After only a few uses I have to spend 10 minutes removing all the paper that's got jammed behind the cutters.I understand that Staples have now withdrawn this model. I would have given this product zero stars but the minimum this rating system would allow is one
written by PHILL WHEATLEY on 06/03/2009
Staples SPL-Q102BUK cross cut shredder got paper wraped around the teeth. only used some 20x. not economically viable to repair
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