UK Mobile Store www.uk-mobilestore.co.uk

Placed a order on Jan 29th for a genuine Samsung charging cable

Order has never been delivered, received a note though door last week from royal mail wanting me to pay £3.50 import tax for a item from China??

Obviously not only is item not as  described on there web site they are trying to get me to pay more for one from China

I have sent them over 10 emails regarding this no reply whatsoever ,

Please do not order anything from this company your item will not tern up.

2 Samsung chargers were delivered quickly but neither of then worked. 3 months later and I'm still trying to get a refund. after numerous emails they finally sent return details. it came as no surprise when they said they haven't received the charger, despite previous mails saying it was in the warehouse. Avoid this company, shocking customer services.

Bought a Samsung battery and it died within a few months. 

No satisfaction from the company (no phone number to ring them on),

I bought a battery replacement for my LG G4.

Since the beginning, the battery has been working as an old Battery. I installed then AccuBattery, an application that measures the health of the battery, and I could verify that the residual capacity of the battery is 2000mAh from the design capacity of 3000mAh. I try to get in touch with UK-Mobile store but I haven't been able to have any assistance.

I will never buy anything again from this store

Dreadful company really rude and would not help even though it was their mistake i got the wrong order Wrong order delivered, I contacted the company immediately explained the situation, I spent nearly £40 on a phone battery , mains charger and car charger , I explained that the car charger was not sent however two mains chargers were delivered, thus meaning I was honest with the company and said I had received two mains chargers instead of one car and one mains, I asked for them to send me the car charger immediately as I needed it for a long journey, instead the response I got was as follows, " Send back the mains charger and once we get it back we will send the car charger and don't worry about being honest as we have cctv, " I explained that it was their fault and if they had cctv then they could identify the member of staff who made the mistake, they weren't prepared to budge at all so I have now got two mains chargers and no car charger , their customer service is horrendous I would never ever use this company again , take my advice and avoid them

I received incomplete order leaving the delivered short of GBP 40 worth of equipment. The company never followed up on any of my emails. Avoid at all costs!

Ordered a case for my new phone was promised delivery within 2-3 days including Saturdays but now after 10 days no sign of my case and on their website account, it showing some random tracking no. which can't be tracked on the Royal Mail's website.

Customer service non-existent, first enquiry they asked to confirm my address which is already showing correctly on their website then no reply since. Later emailed to cancel my order as I have now ordered from Amazon for cheaper than this company but never cancelled from their end or refunded.

This company don't even deserve 1 STAR.

Ditto the previous review. Returned their faulty battery using their pre paid postage stamp. First time I did so I asked for a replacement which they sent but was more useless than the first battery.

The second time following the same procedure to return the item they claimed it didn't arrive... conveniently for them.

Please don't waste your time and money with this company, I promise you they will be out of business soon enough, they now only seem to get bad reviews so I just hope I'm the last person to be foolish enough to buy from them.

It takes your money and does not answer emails for days. #Returned the product with the provided return label after a PayPal dispute. Claimed that never received the item back and refuse a refund. The worse company ever. I will not leave it until I get my money back.

Ordered a charger on 10/6/18. Never received. Have emailed twice (2/7/18 & 28/7/28) and have no reply.I wish I had looked at the other reviews. They are bad on all the review sites.