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“Very poor customer service for such a small company”

Written on: 28/08/2012 by GazzerUK (33 reviews written)

We booked two seats for this trip last year. Having driven all the way to Scotland, some 500 miles round trip, there was a light drizzle and to our great disappointment they cancelled the flight when we got there. They will only let you re-book your flights and use them within 12 months. Because of commitments, we cannot return within the specified term. We knew the restrictions, but hoped that they might be a bit flexible, and extend our tickets into next year, but the will not, so we have… Read Full Review