Nottingham Trinity Square Accomodation Reviews

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Latest Reviews

“Give Trinity a wide birth...”

★☆☆☆☆

written by Monaghan1971 on 07/07/2017

Location is all it has going for the place. Bang in the heart of Nottingham. There are 2 buildings Shakespeare, noisy and full of first years, Milton House, clearly the ghost town with internationl students. Manned 24 hours, this is debatable and the doors are never working, hence any old random can walk straight in. So no it's not safe and actually a serious incident took place in 2015. The place is tired and worn, very little spent to maintain the buildings. Actually my daughter stayed in the same flat 4 years ago which had a broken work surface and the same damage was evident when returning a few years later. Their charges are inconsistent and unwarranted, with investors lining their own profits and the cost of poor quality accommodation and possibly their staff too. This place has had more managers than i'v had breakfasts! I rebooked on the basis of a lovely manager who seemed to have the right attitude towards us and then she vanished, but staff seemed to be happy under her management and boy did she resolve my problems, professionally, relating to her son/daughter's experience. They need to retain these sort of people, especially as their is only one face worth keeping now - maintenance and a guy in security. Place is a haven for drugs, and little is done of late to rectify or stamp it out. Overpriced, poor quality furniture and disgusting curtains, which have not seen a wash in forever. Cleanliness is poor in all areas, not to mention the fire system or lack of. This building has only one way in or out so work that out for yourself should a fire break out. Opps I forgot to mention you're supposed to stay put in your room....Really?

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“So terrible it blows ones mind. ”

★☆☆☆☆

written by Knightxi442 on 01/05/2017

Here is a list of reasons why this place is one star: Good points: 1. The reason it gains a single star is because its location is perfect. Ideal distance to town, NTU and the train station. You really couldn't get much better in my opinion. 2. The security staff are very good and friendly. Bad points: 1. Upon moving in they had no record of me staying there. Let me iterate a very important point, the accommodation staff have absolutely no conversations with the security. So when I moved in out of hours after being reassured by staff that security would sort the move in - it did not happen. They placed me in a random flat. Totally random. The place was a complete state, rubbish everywhere, fire alarms broken and hanging from the roof with the kitchen in a horrific state. The security guard then opened each flat door till he found a room that was empty and that was now my room. I then moved into my actual flat 2 weeks later. 2. The staff (reception not security, the security staff were very pleasant) are rude, incompetent have literally no motivation to help you with anything in any way. If you ask them a question they will give you a rude answer, presumably their ploy to get asked less questions. How they managed to secure a customer facing role is beyond me and a reflection of the wider company standards. 3. The accommodation (shared) is a rough and draining experience. The walls are very thin (I wish that was an exaggeration too). You can therefore hear everything. Everything. You will not be able to sleep unless by some miracle everyone decides on the same time to sleep. Not to mention the absolutely massive amount of noise coming from the road outside and people above or below you. Seriously factor in to whether you can live next to such a busy road! 4. The accommodation is hot. Oh so very warm. Buy a fan for the winter months and pray that you don't have to bare too long in the summer months. Not to mention if you leave your window open in Summer you will be welcomed with an infestation of small flies. 5. The laundry room is operated by Circuit. Need I say more. 6. Flats have doorbells - enjoy the constant ringing all night long when someone decides in their drunken haze its a fabulous idea to stand and press repeatedly. 7. Parcel policy is void of logic. If you don't have an email from them telling you you have a parcel you cannot collect it. Even though you know it has been delivered as you have confirmation of it, do not expect them to look. Also, I didn't receive a parcel till after a month because they couldn't look hard enough for it - I thought it was lost in the post. 8. Moving in - Main roads on both sides, with no immediate parking facilities - have fun moving in/out. 9. The bathrooms are not so much en-suites as they are little pods attached to the side of the room. For the price an actual en-suite would be nice. 10. There are 2 buildings. Trinity has security staff and the other which has an office for them never actually ever does. Hence, I found myself one morning avoiding 2 very drunk homeless people residing in the lobby of the accommodation.

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“Good space and facilities but awful/inconsiderate...”

★★☆☆☆

written by Blainee1971 on 08/01/2016

For a quick overview read the bottom, I'm just really not impressed with the accommodation. I've been living here for 4 months now, it looked great on paper, good location, okay cost, good space and social environment but appalling treatment from landlord. you can only collect deliveries between 8pm-11pm (yes just those three hours) between Monday to Friday (7am-5pm on weekends) and if you are unable to collect within those days your delivery is returned to sender. In the contract it states "24 hour notice" to allow access to your room. I've been getting less and two days ago I got an email to say that "contractors will need access to your room today" and this actually meant they were already inside my room without notifying me. They also spent a week replacing my window then left it a month to fix the damage caused by the contractors. Now they are spending another week fixing my window. Considering I was away for the holidays for three weeks you would have thought they'd be more considerate and do it during that period when it wasn't disrupting me from using my desk space (meaning I can't do uni work in my own room). I've spoken to staff members a few times and the only person who hasn't been rude is one of the security guards. When I moved in the flat was damaged (I had to screw the cupboards back together), the floor was covered in dirt and rubbish so I had to hoover as I first arrived in September. Found a half eaten bowl of curry in the unwiped cupboards. Lifts are always broken which is so good considering you could be living on the 10th floor, admittingly it's usually the lift between 6 and 10 that's the issue. Overview : Rooms are not cleaned before you arrive so you will have to clean up two month old mess. Staff are rude. They don't comply with the tenancy agreement and are inconsiderate to tenants. Delivery collection only between 8pm-11pm. Maintenance is awful and disruptive. Lifts are always broken which is great as some people live on floor 10. But it's cheaper then university accommodation so you have to deal with it.

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“DO NOT STAY HERE!”

★☆☆☆☆

written by governor24 on 28/09/2015

6 years on from the other reviews on this page and I believe the reviews are still as accurate. If you want halls that are in a good location for NTU then trinity is certainly the place however that is about all it is good for. The lifts are constantly breaking which is a major issue when people have large items to haul up 6 flights of stairs (and thats just to get to reception) and clearly is a major concern for disabled students who may have difficulty making the trip. There is very little atmosphere in Trinity if you're too loud in the court yard, you're silenced by elder students or security and even during freshers week the security were very stern faced about too much noise being made. Bathrooms are for the most part absolutely tiny, so small in fact that you often have to keep the toilet lid closed in order to not knock any items from the sink into the dish. The internet is a constant issue. There's often 'maintenance' on the internet however I fail to see what is being corrected by the engineers as more often that not connection is down or so slow that it is unusable. My biggest concern at Trinity however is the staff at reception. I have found them to be very rude, arrogant and self-centred. I have seen them talking down to international students rather than assisting them through the language barrier difficulties they face. Additionally, the staff can be VERY(!!!) glad happy to take away from your deposit without a reasonable explanation. Without mentioning any names Bro**a will slap you with a £50 charge regardless of whether or not there is an evidence of a tenancy breach. An example being where she claimed to have smelt smoke in our flat leading to a £50 charge for all tenants (£250 deducted in total) for something which was subjective! I would NOT recommend TRINITY SQUARE if you wish to have a true STUDENT LIFE. Gill Street has a much better party atmosphere, Victoria Halls is worth the walk, or Goldsmith Court if you'd like a reasonable room, quiet atmosphere and wish to be close to University.

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“Better than expected”

★★★★★

written by Katen370 on 02/05/2015

I am an international student and was wary of coming to trinity square because of the reviews on this website, but now I am very happy that I did. As international students, we make big decisions but no reliable source of key information about how it will affect our lives. I go to University of Nottingham, not Trent, but my letters are in City Hospital so it made sense for me to live in the city. It is just 12 minutes drive with the Bus 17. I love Trinity Square because it is well located, modern, clean, friendly staff, fast internet....LARGE STUDIOS. Oh my God I had no idea I was going to live this large in the UK! I also love the 24 hour security. I lost my keycard twice in the night and it was replaced IMMEDIATELY! The concierge service is also commendable; someone is always there to collect your parcel, even during weekends. They put a paper in your pigeon hole to notify you. Lol, the lifts still break down. But they repair them in less than 48 hours. Maybe once every 2-3 months. Also, the social life can be a bit boring if you live in a studio because there are no communal areas per se or reading rooms. I also think the laundry is bit expensive 2.70 for washing and 1.40 for drying. I wish they'd do something about that. All in all I love my studio and I think the management is great. I had doubts before I paid for 1 year in full but no regrets now.

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Karen747's Comment

Written on: 02/05/2015

I meant my lectures

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Coco75's Comment

Written on: 27/05/2015

Hello I am an international and got my offer for Trinity Square. Are you always staying there? I got Room MHO 15c and don't; know really wat's all about any idea please?

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“Very happy. Good location, great staff, enjoying it!”

★★★★★

written by pfarrant on 25/01/2013

First - note the dates on negative reviews. They're about four years old and largely now factually incorrect. The management are also working hard to find out and meet student wants and needs, which is a massive thumbs-up in my books. As a result I've been quite detailed in my review because I think there's a few things here which are a bit unfair to the place. Some of it is even nonsense - like why should it matter if you get a wet-room for disabled students instead of a shower pod? It's more space for the same money - result! I'm a 4th year at UoN, spent first two years in another private provider near to University Park which was similarly priced, and I was desperately unhappy. It felt isolated, and getting anything done by the staff was slow (despite the eagerness of maintenance to do stuff, the red tape and management was a nightmare). Third years was in the USA which was an eye opener to compare to British accommodation - America was basic, grotty, and expensive. Places like Trinity Square, despite its faults, is by comparison space age! Lifts: So far they've been perfect. Only twice has the second one from the reception floor to my flat been unavailable, and that was because it was being cleaned. The main lifts from street to reception (6 floors) has been 100% so far. Windows: of course they only open a bit - it's building regulations! You're 6-10 floors up, and so they can only go so far so you don't make a pile of icky body parts down below when you're drunk. They open enough for air to flow a bit, and you can always buy a fan if you want it to circulate a bit more. Trust me, it's the same anywhere you go - and in fact my first two years I was a place on the ground floor and it was the same, but being lower had WAY less air flow. You're up high here, much breezier. Lovely! Facilities: There's a laundry on site which is about the same price as most student accommodation laundries, and run by a third party company. You buy a card for the machines which you top up online. Simple. Security: They have been courteous and professional, helpful with parcel deliveries, and dealing with stuff like making sure grit is put out at night during snowy spells and cold snaps (they don't just wait for someone else to do it in the morning). Reception: The women and men manning the front desk during office hours are helpful with all issues to the limit of their capabilities and what they are allowed to. If you need a letter or a form filling out for student finance or the bank, they'll do it. Always smiling and chatty too. If you aren't an ar*e who blanks them like 19th century maids and servants, then you'll find them greeting you by name when you pass through. Maintenance and cleaning: This is thorough and regular, with water inspections monthly to make sure everything is in accordance to building/landlord regulations. If you're busy or just out of the shower they'll come back when is convenient to you so you're not being busted in on. You get letters warning you days or even weeks in advance of inspections, and your privacy is always respected. If you have something go wrong like your microwave dies or a bulb needs changing, then it'll be sorted within 24 hours usually (officially they tell you it can take more time because sometimes they've got bigger jobs to do, but so far they've always had me sorted within a few hours). If you spot something in communal areas needs fixing then tell them and it gets done. Management: Always helpful, and are trying to make the place even better. They invite you to complete questionnaires with prizes on offer if you do, to get your ideas and complaints in. I understand they're looking at all sorts like maybe a common room to hang out in and play pool etc, and other nice student-leaning concepts that would make it even better still. I also believe that given the pressure on student finances from fees, inflation, living costs going up, they're even thinking about holding or cutting the rent a bit in future. So they DO listen. Student life: Student reps now have a presence here, so for those who want a party scene it's there for you if you want it and are prepared to look for it. On moving in day there's even student helpers from Trent who are round and about to help you and your family or professional help lump all your stuff in from the kerb or the council car park beneath, all the way to your room (if you want them to, and ask). Internet: Provided by Ask4, it is quick, reliable, cheap, and upgradeable if your demands are higher. You can have a wireless router or rather a wireless access point (you can bring a router from home and follow Ask4's instructions to make it work, or buy one direct from them). If you have more than a couple of devices to connect, you just pay a few pounds and get to have more devices. I'm running the main PC both wired and wifi, laptop, smart phone, and ipad from the wifi without any problems. Furnishings: Flats are fully furnished and comfortable, including a huge HD freeview television (license required if you have one to yourself, like in the studios). Accessibility: There's students here in wheelchairs and on crutches and walking sticks, and they seem to get about just fine. There's lifts up of course, and ramps to go from reception level to the courtyard, doors are all wide enough, and there's accessible rooms too for no extra cost. Can't say fairer than that. My room is nice and quiet, even when next door have parties. Once their door and my door are closed, I hear nothing. There's a facebook group set up and administered by the management staff so you can meet people easily and arrange parties, and the management don't interfere. So club nights and parties are easy to find or arrange. The accommodation isn't the cheapest out there, particularly if you're comparing it to private lets where bills are on top, BUT here you have a prime location with new fixtures and fittings, a keycard entry system so city centre nutters and scrotes aren't just wandering in and picking locks to nick all your stuff. You have 24 hour security on hand, good maintenance staff dealing with everything you need, and you're slap bang in the middle of the city centre so there's always stuff to do and things to keep you busy. There's a cineworld round the corner, restaurants, bars, shops, markets, bus stops 20 seconds from the front door, everything a student needs. And if you're moaning that you aren't meeting people and it's too quiet then look to yourself and make it happen. Student life isn't supposed to fall into your lap, you have to get involved. The facebook page alone makes that MUCH easier. Now, the few negative points - and you'll note only one of them is the fault of Trinity Square, and none of them are deal-breakers! 1) Royal Mail deliver letters, but anything bigger and they just put a pick-up card through so you have to walk to the delivery centre half a mile down the main road. 2) Moving in day, there's double yellows on North Church Street, and so if your stuff is being brought in a van taller than the 6' 9" limit for the car park, they'll have to ditch you and your stuff at the kerb and leave you and the student helpers to get your stuff in. Traffic Wardens will give you ten minutes before getting ar*ey so there's no super panic, but it's worth bearing in mind when you're doing your planning. 3) The fridges in studio apartments (solo occupancy) are pokey, so if you want to stock up a bit or get a big bag of oven chips you're a bit screwed. This isn't a total nightmare though as there's a little waitrose and tesco express within 100m, and a tesco metro within 200m so you can buy fresh as often as you please. 4) The west-facing aspect, North Church Street, now has a glass-fronted office block facing it. So just remember to keep your curtains closed when your clothes are off, because one or two of the EON energy staff do have a habit of staring over now and then. Unless you like the attention, I guess! 5) If you plan to bring a car, the annual parking pass from the council is quite a big one-off hit to pay (though you can split this over the year too). About £700 in total. However it's secure, covered by CCTV, manned 24 hours, and you don't have to pay the Nottingham "student tax" parking permit fee of around £200 a year on top so it's all inclusive. And if you worked out how many thousands of pounds it would cost to buy a parking ticket every day in the same car park, it actually works out pretty cheap. In summary: Comparing this place to the others I've lived in and visited friends in for the past few years (both major buildings and small houses), it's easily the best I've seen and I'm rather sad I can't live here again when I've graduated.

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“My experience at trinity square has been horrendous. I...”

★☆☆☆☆

written by on 21/06/2010

My experience at trinity square has been horrendous. I would not recommend these halls to anyone unless they are international, unsociable or deaf. Or all three at this matter.

What appealed me to the place at first, was its location. It is right in the centre of town, which of course is really convenient. But at the end of the day, you are paying £99 a week for a stuffy room (the windows barely open) and a chance to NOT meet people.

The security are useless and unprofessional. At the start of the year you have to fill out a form to make sure all is in check with rooms etc. By the end of the year my problems had still not been seen to.

I Highly recommend you do not go to Trinity Square.. and get your value for money by going to halls on campus, where you will meet people who speak english!!

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“I have lived in Trinity Square for 2 years, I would...”

★★☆☆☆

written by on 07/12/2009

I have lived in Trinity Square for 2 years, I would never recommend it as a first year accommodation as it is private and people tend to not socialize as much. (I'm 3rd year and spent my first year in Gill Street).

Another reviewer was right in saying that the lifts and constantly breaking down, and there are hardly any parties. Being social generally happens in freshers week where everyone generally comes out, then you find a group of friends and you do go out on a regular... But it isn't as social as places like Saint Peters Court, Sandby, Gill Street, Hampden, Glasshouse Victoria Halls, there is always parties going on there everyday.

But saying that the furnishings in the room aren't bad. You get 2 leather sofas in kitchen and large kitchen space, large Flatscreen TV with free TV license.

Cons - Crappy ventilation in toilet, Lousy security that mostly perverts lol, staff are also slow to fix things and generally receive a lot of complaints

Oh and make sure when you book you specify that you dont want a disabled room because with loads of my friends they found out that they got put in one if you dont specify you dont want it!

Its not as bad as it sounds. Most of the things you can live with and you really have to come see it to get the full picture. Its great for 2nd years/3rd years and I have a bunch of first year mates that like it anyway. It is the "posh" halls really.

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“This is an honest review... ”

★☆☆☆☆

written by educatingexaminers on 03/02/2009

This is an honest review...

When I got my A-level results I was at V-festival and couldn't phone the accommodation office at Nottingham Trent University. When I did call I was put on a waiting list - number 857.

The hunt for a house began and I found Trinity Square. It seemed perfect; smack bang in the middle of town, brand new and bills included. When I got here I was excited at finally getting freedom and knowing that Freshers week was going to be good.

There were no student reps to tell us where all the events were happening as it is private accommodation not uni owned so we were left to our own devices to find out what was going on. This, coupled with the fact that there is no common room or bar on site, meant finding people to get some pints with was hard.

Trinity Square isn't solely for first years, there are lots of second, third and even fourth years. They all seem to have their heads in their books. During freshers week, when I finally met some folks we got told off by some fourth years for making too much noise in the courtyard.

Trinity Square Accommodation is 10 stories high with the first 5 stories used for council car parking. The courtyard is on the 6th floor and rooms go up to the 10th. This means you first have to get a lift to the 6th floor then another to your room. The lifts are breaking down often which means a 6 story hike up and down stairs. On a Friday when everyone goes home, for some mad reason, its covered in luggage and panting students trying to get in/out.

When the lifts break you have to use the stair and damage has been done to the walls. The courtyard lights have also been broken.


The doors are controlled by key cards, which means you cant just pop in to next door without waking up the whole flat with the door bell. There are hardly any parties. If you lose your key card, a white piece of plastic, be prepared to pay £20. Unlike a key you cant go get a spare one cut...

The rooms are ok. Everything is brand new but the toilets are pod toilets. Basically the size of an aeroplane toilet made from plastic that are a bugger to keep clean. Rooms vary in size, from adequate to quite big. The heating is timed so you have to get up every 2 hours to push a button to turn the radiator on.

The kitchen's also vary in size and the living area is directly attached to the kitchen. The flat comes with fridge freezer, cooker, lockable cupboards, 2 leather sofas and a flat screen TV. But since no one ever leaves their rooms there is no point in the area at all.


The washing Machines and driers are located on the 6th floor.

Wash - £2
Super Cycle wash - £2.50
Dry - £3

It seems reasonable now but when you are a student living on cold pizza and baked beans its expensive.

Internet cost £50 for the year and that is the only good thing about the place. For £100 something you can get live TV through the internet but then you need a TV licence. might as well get the basic internet and watch the TV in the lounge. the only negative thing about the internet is that the provider does not allow you to use a wireless router.

My biggest recommendation in regards to other halls would be Gill Street, Party Central and close to uni or The Maltings in Basford which is a bus ride a way. Everyone is friendly, people party and it is a blast...

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