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“Brochure misleading - Customer Complaints unlistened to”

Written on: 01/03/2014 by Steerpike.Instance (1 review written)

I recently took a skival holiday with a group of friends. The brochure clearly stated the chalet as Ski In Ski Out but when we arrived we found it was actually slopeside. Either a steep walk up a snowy bank to the piste or down a gritted road to a nearby piste bar. A long way from how it was advertised "If Ski In Ski Out is your top priority then this is the chalet for you" and what we, as a group, were looking for (and thought we'd paid for). We spoke to the chalet staff and they accepted it… Read Full Review

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