Haven Holidays, Seashore

The haven website is very misleading when booking caravans, they put silver category caravans on the seafront and call them the signature category. When we booked the signature caravan, it shows us the gold category caravans. Miss selling at its finest. We arrived into our caravan and found the sofa was absolutely filthy, grabby and dirty. The beige carpet had all grime dirt marks in areas. It felt very grubby. I demanded to be moved to the signature caravan I actually booked, We had to pay an extra £80. The caravans are so close together, you can hear the neighbours talking in the next caravan, ended up paying £350 for 4 nights. No cleaning products, no tea towels. No soap and one toilet roll for a family.

Great park been coming here over 30 years.Now I bring my dog great place for dogs .the only moan I've got is people drive around the camp site at very high speed needs sorting out before someone gets knocked over .

Their security allowed travellers in the area into the entertainment complex where hundreds of children had their evenings entertainment ruined then cut short after fighting broke out. All the paying holidaymakers are not allowed in the entertainment complex without their pass. Rather than contain the non-paying travellers outside whilst they waited for the police to arrive, security thought the best course of action would be to allow them into the bar area, a dark environment full of young children?

This is the first time I have ever to make any complaint about haven Seashore but today we arrived and was put in a lovely caravan but the TV is very very small now I am very short sighted my husband asked if the TV could be changed and he was told no. there was no looking into it to see if it could be changed just for the 4 nights we are here. So instead of having a restful break with all meals and drinks had on site I will be fighting a headache from watching the TV. Very disappointed in the customer service today. Had been planning on booking a break later in the year to bring my granddaughter buy not so sure now

arrived. 14.00 made to wait till 16.00 for key.s to caravan reason they.have to clean, caravan. it was the most disgusting caravan we have.misfortune stay in. blood on mattress unknown stains on bedding and seating broken tv. in fact the only thing that was clean.was the new fridge. even on the out side their was. human waste underside of van.we have complained to haven. with no reply. so they treat 9.50 holiday makers with the greatest respect. you shouldn't have to complain. on a haven holiday.

Went as a group of 27 (20 adults 7 kids) had a good time, one night next door caravan very noisey - called security within 2 mins they had come and sorted it out - well done them. Not overly happy when one of the staff on crazy golf called my 9 1/2 year old son "Stupid", it didn't distract from the holiday at all but would put me off going with kids again as it spoilt the holiday for him. There had been a lot of updating around the park and every where looked nice.

We have been here several times as a family,s three adults and four kids, and always had a good time. The staff always seem approachable and helpful and the site ismclean and tidy. We usually go around may time and to be honest last time the weather was gorgeous but the outside water park was closed as it was the wrong time of year. We had been later in the year the year before and the weather was rubish but the park was open. Seemes a bit daft to me. Did get a bit annoyed as the facilities would randomly close during the day as they were filming their advert the week we went, would have been nice to be informed of this before we booked.

Overall though itsma good place to for a cheap family holiday.

the staff are fantastic,friendly and happy. the site clean and well kept. entertainment great for one week as repeated for the following. FUNSTARS (blue coats) are funny for adults as well as children,and always on the go night and day. cheap on site to as we ate out every night and didn't say no to the kids for many things and spent less than a thousand in 8 days/9nights for 3 adults and 4 children aged 5 to 7. lots to do come rain or shine we were on the go from 9am til 10.30 pm as we have youngsters but partying goes on til 2am if you want, our caravan was quite close but didn't hear anything.we all had the best time ever!

went to haven seashore for a 5 day break and wow had a great time the weather was fab carvan was lovely and clean had eveything u need on site shop is a bit dear but most camp shops are staff were helpfull and friendly the park it self it well looked after and a big wow is there is a beach one side and a big horse raceing track on other side so u can watch the horse raceing from your carvan window

not long got bk from haven seashore in gt yarmouth and wow we had a fab time stayed in a new 2011 superior carvan lovely and clean right nere the mash barrel cafe-bar the on site shop is a bit dear site is nice and well look after and there is a beach right across the rd from the site .