Halifax Ultimate Reward Current Account Reviews

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★★☆☆☆
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Halifax Ultimate Reward Current Account

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Latest Reviews

★★☆☆☆

“Dodgy Emergency Cover”

Written on: 06/02/2019 by Arnie49 (4 reviews written)

We have had the Ultimate reward account for about 12 years. I have only used the travel insurance once and the emergency cover twice. A stolen wallet in Lanzarote was dealt with as was the leak in the upstairs bathroom. This was all two and three years ago. But the 24/7 emergency cover was an absolute disaster recently. During the recent cold spell we had an electrical problem which knocked out all the mains plug in the house. I phoned for help at 10pm and just faced a series of cut off calls… Read Full Review

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Taoplumbing's Response to Arnie49's Review

Written on: 16/11/2019

l am sorry to say that we experienced even worse. the home emergency cover is a joke, not worth it

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★☆☆☆☆

“Leaking pipe ”

Written on: 21/03/2017 by Micaela141 (1 review written)

After finding I had a leaking pipe called up to get someone to check this out only to be made out I was lying that the plumber told them the pipe was leaking for months as if I'm going to let a pipe leak for months when I have this insurance and my own building insurance take your money every month but won't pay out on anything and made out they had been calling me and i hadn't left the house stay away cancel the account and save the money for any work that needs done… Read Full Review

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★★★★★

“Best Account Overall”

Written on: 03/02/2017 by harikumar (1 review written)

Having had this account for around 3 years I think this is one of the wise decisions I have made in opening a bank account. Mobile Phone Insurance- I have claimed 4 times since having this account the claims handling was smooth, fast and efficient servicing. AA Break down cover- This is a life saver as I have used this quiet a few times for myself and my friends. Home Insurance - Claimed this once and yeah 5 start service. Apart from this there are a few additional benefits that comes with… Read Full Review

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★☆☆☆☆

“PLEASE GUYS STAY AWAY FROM THIS ACOUNT”

Written on: 15/10/2015 by arfffffno1 (1 review written)

This company is rubbish please stay away … Read Full Review

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★☆☆☆☆

“rubbish customer dealing”

Written on: 05/12/2013 by khurrambajwa (1 review written)

hate halifax, they f***ck my history which thy could not do,without asking me they close my account with this reason that i change my address,they said we received a letter (RTS) which shows that u change the address and u did not tell us, i said to them that i did not change,i m living in a sharing home and there are more then ten people living in the same address may be some one did RTS my post but still i m living in same home, even i took my landlord with me and went to local branch but… Read Full Review

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★☆☆☆☆

“Excuses, excuses”

Written on: 16/08/2013 by numanfan (1 review written)

Tried to explain that my boiler was not functioning correctly, they gave a weak and unethical excuse not to send an engineer out.Don't rely on this account to cover your boiler.Glad I am changing banks now as wouldn't like to try to claim on holiday insurance. Sarcastic call staff as well 0/10… Read Full Review

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★☆☆☆☆

“Disappointed for mobile insurance ”

Written on: 27/03/2013 by angrybird4u (1 review written)

I lost my phone and I made a claim with ultimate reward.This is my bad experience.I called them and give them all information then they sent me a claim forms which one till today I don't receive.When I called them they said they are on the way.I think after 10 days I call them again What I can do kno then they ok we ll email you.I send back to them via email.I need call them or email them for update they have time to call,email me for if they need any information.When I tell them why you don't… Read Full Review

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★★★☆☆

“Disappointed yet again”

Written on: 16/12/2011 by Cynicalsid (1 review written)

What is it with the Halifax ??? they produce a good package (Ultimate Reward Account) market the idea with all its plus plus plus's then lose the plot by not conducting quality assurance. My iphone was stolen, I phoned the customer service number and after proving identity was passed through to the relevant agent who took me through the claim process (£100 excess as in the other review) which I also had zero knowledge of. Instead of the claim being dealt with by this agent he stated that the… Read Full Review

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★★☆☆☆

“September Ultimate Reward changes mean avoid this account”

Written on: 01/09/2011 by macbuzzard (2 reviews written)

Upgraded our joint Reward account in May to the Ultimate - a £12.50 monthly fee seemed good for the benefits available. Logged on today (September 1 ) to see fee of £15.00 had been debited, although I had received no notification of change. On looking at online brochure, the fee had been increased by 20 % and, in our case, benefits had been reduced or removed: iPhone excess for loss had increased from £30 to £100 (other phones remain the same), and Travel Accident Cover, Price Promise, and… Read Full Review

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★★★★★

“Can highly recommend this current account. ”

Written on: 31/10/2010 by RichardB123 (4 reviews written)

Can highly recommend this current account.

* Pays you £5 net for every month where you pay in £1000 or more
* Comes with Visa Debit Card & chequebook
* Really easy to use internet banking
* Simple and easy to open, online or in a branch

Excellent for those who keep their accounts in credit, do note the £1/2/5 daily overdraft charges if you go overdrawn… Read Full Review

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★★★★☆

“I would definitely recommend taking the HALIFAX...”

Written on: 14/12/2009

I would definitely recommend taking the HALIFAX ULTIMATE REWARD ACCOUNT. I decided to take out the Account following a conversation with one of their call centre agents. I was enquiring about the new HBOS overdraft (o/d) fees.

As a person who lives at the bottom of my o/d each month the new fees of £1.00 a day were slightly scary, potentially costing me about £20 a month in fees. Yikes!

The call centre person, identified with my predicament and suggested the Ultimate Reward Account. Usually… Read Full Review

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Guest's Comment

Written on: 07/08/2011

I recently moved from this account as I don't drive and needed to watch the pennies recently and instead opted for NatWest select silver account. Much cheaper each month at just £8 saving almost £5! Each month and you get all the above (minus breakdown cover) plus 5 free music downloads and DVD rentals every month - Bargain!!! It appears to be the best value for money having compared all the different bank accounts out there.

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Staysafe's Comment

Written on: 22/10/2013

Don't get the account unless you've fully read the benefits. In most cases, you will not save money.

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