Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★★
4.5 / 5
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Latest Reviews

★☆☆☆☆

“The worst customer service and poor process for...”

Written on: 14/07/2021 by EdGoncalves (1 review written)

After 2 months of several attempts (5 times) and multiple wasted visits, Hammonds is still struggling to make the final installation of my order No. 270493. The issue is ongoing and without a firm solution. Totally unacceptable!!! About Hammond customer services, please don't expect to get a quick response, proper solution, proactive plan, etc,... Basically, they don't have any influence to interfere in your complaint. They are just there to apologize for the nightmare they've created. To… Read Full Review

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★★★★★

“Very Impressed!”

Written on: 15/06/2021 by Sarah78T (1 review written)

Excellent from start to finish. We had to change our appointments a few times as we weren’t ready and the customer service was excellent and really accommodating. To the guy who came to do our initial measurements and the person who finalised them - contacting us the day beforehand to confirm the time she was coming. Finally the man who fitted our wardrobes again contacting us the day beforehand to confirm a time and coming when he said. He followed all COVID rules and other than the… Read Full Review

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★★★★★

“Fantastic process from start to finish ”

Written on: 08/06/2021 by Steph200 (1 review written)

The whole process from start to finish has been excellent. The fitter called me at the weekend to check all was ok for him to start the following week and advised time of arrival. The fitter was very polite, professional, excellent workmanship, I am delighted with the finish. He worked hard, left at a reasonable time each day and fully cleaned before leaving. He took the time to show me the progress each day and then the final finish at the end. I would highly recommend this Company and may… Read Full Review

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★★★★★

“Fitted wardrobes full wall length”

Written on: 27/05/2021 by Nealyq201 (1 review written)

Very pleased with the quality and look of the wardrobes,they have transformed the room.Really good service right from the off with the sales consultant.Great communication all the way through the process.Friendly fitter who has done an excellent job would definitely recommend them… Read Full Review

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★★★★☆

“Fitted wardrobes ”

Written on: 21/05/2021

From the time of requesting a brochure through to the actual fitting everything was done with a high degree of professionalism. The fitting was done with care and attention to detail and I am delighted with the end result… Read Full Review

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★★★★★

“Excellent product”

Written on: 17/05/2021 by Mason256 (1 review written)

Outstanding design and fitting, really happy with end result very professional from start to finish. Will be using Hammonds of plymouth again in the future… Read Full Review

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★☆☆☆☆

“Terrible Communication & Rude Compensation team”

Written on: 16/05/2021 by Forbes308 (1 review written)

A full list of issues from start to finish, some before our wardrobes were even fitted. Wrong wardrobes firstly delivered, cracked mirror, missing parts for weeks & terrible communication from the customer service team/fitter. Also when they say it will be installed in a day it took them over 30 days to do ours but they then said they allow a 30 day period for issues?! Why not advertise that clearly? I sent a list of over 10 different issues & after chasing them I had a call from the… Read Full Review

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★★★★★

“great wardrobes Expertly Fitted”

Written on: 15/05/2021 by ferzana123 (1 review written)

The designer designed some beautiful wardrobes for me and the fitter did a great job, very professional. quality is excellent … Read Full Review

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★★★★★

“Excellent product and fitting”

Written on: 06/05/2021 by Hyu1 (1 review written)

I have had some builders wardrobes replaced today and I am delighted with the finish. The designer listened to what we needed and came up with a product that was within budget. The fitter was more than helpful and really did go above and beyond. The finish is superb and my daughter is over the moon with her new bedroom! I would highly recommend. … Read Full Review

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★★★★☆

“one of the best”

Written on: 03/05/2021 by Wild-X (7 reviews written)

Its one of the best company to work with for your furniture and design. I got my bedroom furniture by them and i love it… Read Full Review

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★★★★★

“I love my weardrobe ”

Written on: 30/04/2021 by Zlatka (1 review written)

Thank you very much to the guy who fitted in our weardrobe. I couldn't wish for better one. Well happy with it… Read Full Review

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★★★★★

“We would recommend. Excellent fitting. ”

Written on: 27/04/2021 by LauraJones1992 (1 review written)

We have had an excellent experience with Hammonds from the initial design meeting to the fitting. We would certainly recommend and this is in fact the second time we have chosen Hammonds for fitted furniture. The product is good and options unrivalled. We selected a traditional shaker style which was suitable for our price range. The design team were incredibly helpful with what we wanted to achieve in the bedroom including wardrobes and alcove storage. We were talked through all options and… Read Full Review

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★☆☆☆☆

“Shocking.!!! Service ”

Written on: 16/04/2021 by OrderDavidDayFF881 (1 review written)

Well The CEO words on the brochure means absolutely nothing, customer service is shocking!! We had a bathroom and bedroom we wanted to change. The bathroom was done first 6 weeks ago and still not finished after three visit as it’s not fit for purpose, customer service blame us for agreeing to the plan... I didn’t realise I had to go and measure everything after I thought that’s why you have a designer and a surveyor???? But that’s what they use as a get out clause and we assumed… Read Full Review

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★★★★★

“High quality ”

Written on: 15/04/2021 by Jayla160 (1 review written)

Really friendly service. No messing about and finished to a high quality. The staff member was great!… Read Full Review

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★★★★★

“Excellent service and superb quality ”

Written on: 13/04/2021 by Nat60 (1 review written)

Very professional service from start to finish with a wide choice of colours, styles and finance options. Advice given from day one has proved to be spot on for our needs. Great communication throughout the process with everyone arriving on time. All staff have been polite and knowledgable and friendly. All packaging, spare/off cut items taken away and the room left in a clean and tidy condition. Had a slight problem with one of the items and again dealt with quickly and professionally to… Read Full Review

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★★★★☆

“High quality products, Effortless installation process”

Written on: 03/04/2021 by AlexLawrence (7 reviews written)

A great service provided by hammonds. High quality products at very affordable prices. Effortless installation process done by the team. Clean and not mess at all. On time shipping and the staff is very helpful. Satisfied with the service… Read Full Review

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★★★★★

“Fab work.”

Written on: 24/03/2021 by Natbeer247 (1 review written)

Great work and really happy!… Read Full Review

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★★★★★

“Wardrobe has been fitted by expert.”

Written on: 11/03/2021 by 46Bartlett (1 review written)

Great job has been done by expert, he is very helpful,veryfriendly, tidy, clean, we are impressed with his job and we are very happy and recommended to everyone.The hammonds wardrobe looks fantastic and we love it . Thankfull to the fitter and designer. Thankfull to Hammonds staff and management. The wardrobe we purchased is looks great design. Super star 5/5 *****… Read Full Review

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★☆☆☆☆

“Cheap bookcase ”

Written on: 10/03/2021 by mia16 (3 reviews written)

I’ve had a bookcase fitted in January. A very bad quality bookcase fitted with uneven cuts , unbelievable cheap shelves , and with unfinished edges . A remedial appointment was booked 2 months post fitting . The polished has smoothed the edges , something that the fitter should have done in the first place . But nothing else could rectify the cheap finishing of uneven cuts. I have therefore requested a compensation but was only offers 10% off . Quite ridiculous considering that 70% of the… Read Full Review

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★★★★★

“Great company”

Written on: 07/03/2021 by budnlen (1 review written)

Great company! Love my new wardrobes! All staff have been very professional throughout. A man fitted my wardrobes. He turned up on time and cracked on. No issues at all. Website easy to use to make payments and look at all information. Will definitely use this company again if I need more fitted furniture… Read Full Review

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