Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★★
4.5 / 5
89.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Hammonds Furniture - www.hammonds-uk.com - Ask a question now

Media Gallery for Hammonds Furniture - www.hammonds-uk.com

Hammonds Furniture - www.hammonds-uk.com
Hammonds Furniture - www.hammonds-uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Bedroom refit”

Written on: 23/03/2019 by TerenceD (1 review written)

Good quality furniture at a reasonable price. A few hiccups getting all the rights bits supplied but the good customer support made sure we got what was required. Need to think about the depth of cupboards and draws matching the deeper worktops. Looks and feels good when finished… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent dressing room ”

Written on: 20/03/2019 by Crigby (1 review written)

Great choice of units to fit my needs, flexibility when changes needed. Good communication re delivery and fitting - personal contact with dedicated fitter. On site customer service excellent- dressing room looks ace and no mess left behind from fitting. Perfect - would recommend to others. Nothing I didn’t like, No negative comments to leave. Can’t wait to start using it… Read Full Review

By Hammondsonline

Written on: 21/03/2019

Hi, we're over the moon that you're so happy with your units and the service you received. It's brilliant that everyone communicated with you and that you'd recommend us. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Very happy ”

Written on: 19/03/2019 by alisonsummerscales (1 review written)

Very happy with my furniture looks fabulous will definitely recommend to my friends… Read Full Review

By Hammondsonline

Written on: 20/03/2019

Hi, we're delighted that you're so happy with your new furniture and that you'd recommend us after your experience. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant fitter.”

Written on: 16/03/2019 by ALANFWILLIAMS (1 review written)

Brilliant fitter. Very lucky to get such a brilliant fitter. Very neat and efficient. Nothing too much trouble. Throughly reccomend Hammonds … Read Full Review

By Hammondsonline

Written on: 18/03/2019

Hello, we're really pleased that you're so happy with the service from the fitter and he was neat and efficient. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great job”

Written on: 15/03/2019 by Jmwalker (1 review written)

Really pleased with the job the person I dealt with has done, the bedroom is great quality & he did a fabulous job, he was helpful & professional- highly recommend… Read Full Review

By Hammondsonline

Written on: 18/03/2019

Hi, it's brilliant that you're so pleased with the service you've received and the quality of your furniture. It means a lot that you would recommend us. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Bedroom Furniture - go to Hammonds for a good deal”

Written on: 15/03/2019 by McCulloughkq241 (1 review written)

Quality wardrobes expertly fitted as planned at a very reasonable price. This is a company who look after their customers and make sure they get value for money. I would highly recommend… Read Full Review

By Hammondsonline

Written on: 18/03/2019

Hi, thanks for leaving us such a positive review and letting us know how happy you are with the quality of your wardrobes and the fitting. We're so pleased that you would recommend us. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Built in cupboards”

Written on: 15/03/2019 by BlackPenny (1 review written)

Thanks very much, designed and built a perfect storage solution to our particular needs.The whole process was efficient and the fitter was brilliant. I would happily recommend this company and fitter to others… Read Full Review

By Hammondsonline

Written on: 18/03/2019

Hi, it means a lot to hear that you're so happy with your furniture and had a great experience throughout. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Happy”

Written on: 15/03/2019 by Bailee337 (1 review written)

Very pleased with my purchase. Thank you Hammonds. My bedroom looks immaculate… Read Full Review

By Hammondsonline

Written on: 18/03/2019

Hi, it's brilliant that you're so pleased with your furniture. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Bad service. Unprofessional. 3 months delay”

Written on: 14/03/2019 by Walecillo (1 review written)

Bad, poor service. Awful customer service. No reply to my complaint. I was first told the fitting will be done end of November when we booked our appointment. As soon as we pay the deposit.. Oh no, the soonest is 4th of December.. OK no big deal, then surveyors comes again to measure (once again) to confirm the fitting would be done on the 14th of December.. For 1 day fitting.. The day comes, parts are damaged and they have the cheek to ask me if I still want to go ahead with it. I said no… Read Full Review

By Hammondsonline

Written on: 15/03/2019

Hi, we're really sorry that you've had such a poor experience throughout and that it's taken so long for everything to be fitted. We really want to look into why you experienced so many issues and why you've been receiving threatening letters however to do that we need your customer reference number (2 letters 3 numbers). Please could you update your review with this? Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Perfect wardrobes !”

Written on: 13/03/2019 by Rachelln83 (1 review written)

Just what I wanted, the fitter was very polite and professional and made contact prior to the day! The wardrobes look as though they have always been apart of the house, they fit in perfectly and make the bedrooms so light and fresh. A really good job, I’m pleased with them!… Read Full Review

By Hammondsonline

Written on: 15/03/2019

Hi, we're delighted that our fitter was polite and professional and fit your wardrobes to such a high standard. It's brilliant that you're so pleased with the finished result. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“great job Hammonds”

Written on: 12/03/2019 by Ragsbone (1 review written)

Great job easy from enquiry through design, ordering and fitting and completed on time as requested. We are very pleased with the quality of the final bedroom fittings… Read Full Review

By Hammondsonline

Written on: 13/03/2019

Hi, we're delighted that you received a great job throughout and that you're pleased with the result. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“3 rooms”

Written on: 12/03/2019 by Me1000319 (1 review written)

Very good service. Friendly staff. Easily contactable as had to rearrange a few times… Read Full Review

By Hammondsonline

Written on: 13/03/2019

Hi, we're so pleased that you received a good service and all our staff were friendly. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Sliding wardrobes ”

Written on: 11/03/2019 by Sw100319 (1 review written)

Very pleased with my purchase. Exceptional service from beginning to end. Everyone I dealt with was friendly, knowledgeable and professional… Read Full Review

By Hammondsonline

Written on: 12/03/2019

Hi, it's brilliant that you're so pleased with your furniture and that everyone who worked with you was so friendly and professional. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful Craftsmanship ”

Written on: 11/03/2019 by KayleighFlood378 (1 review written)

We had a man come to fit our bedroom wardrobe this morning. He has done a brilliant job, he was punctual, polite and built our wardrobe beautifully. I can’t recommend him enough. The wardrobe looks wonderful… Read Full Review

By Hammondsonline

Written on: 12/03/2019

Hi, it means a lot to hear that our fitter did a brilliant job for you and you would recommend him. We hope you enjoy your new furniture. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Quality and customer service very poor ”

Written on: 09/03/2019 by DR17 (1 review written)

Had fitted bedroom furniture for two bedrooms and both have the same issues with ill fitting doors, drawers/runners etc and a number of item have now broken. Been trying to get Hammonds to even come and look at it but process is designed to make this as difficult as possible (lots of form filling,photographic evidence required) and a call out fee if THEY determine, its not their fault !! Its supposed to be guaranteed - On reflection, the sales and design process were both flawed and I would… Read Full Review

By Hammondsonline

Written on: 10/03/2019

Hi, we're so sorry that you have issues with furniture in both your bedrooms and that you've been finding it so challenging to get someone to come out and have a look. Please could you update your review with your customer reference number (2 letters 3 numbers) so that we can look into this and get it sorted for you? Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Rialto square bedroom”

Written on: 08/03/2019 by Hm080319 (1 review written)

Both the designer and Surveyor were lovely to deal with. No pushiness and very honest helpful advice… Read Full Review

By Hammondsonline

Written on: 10/03/2019

Hi, thanks for letting us know that our designer and surveyor gave you a great service and good advice. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Would definitely recommend Hammonds”

Written on: 08/03/2019 by RCoop (1 review written)

We have just had 2 wardrobes fitted in our bedroom. I have been really happy with every aspect of the process, from the initial appointment, to the final design and finally the fitting. Everyone has been been very professional, helpful and friendly. The wardrobes look brilliant, and will give us so much more space. I would definitely recommend Hammonds to anyone wanting fitted wardrobes… Read Full Review

By Hammondsonline

Written on: 10/03/2019

Hi, thanks for letting us know how happy you are after having two wardrobes fitted. We're so pleased that you had a great experience from start to finish and everyone was professional and helpful. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Seton bedroom”

Written on: 08/03/2019 by Jf080319 (1 review written)

The salesman was helpful and courteous as was the surveyor. The service provided by Hammonds has so far been great… Read Full Review

By Hammondsonline

Written on: 10/03/2019

Hi, we're so pleased that the salesman was helpful and that so far you've received a great service from us. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Radley bedroom purchased”

Written on: 07/03/2019 by Pk060319 (1 review written)

I must say that the service we got from Hammonds exceeded our expectations. The surveyor demonstrated vast knowledge of the range and was able to give us a virtual feel of the finished product, this after having given us advice of an alternative range from the initial one we had chose… Read Full Review

By Hammondsonline

Written on: 08/03/2019

Hi, we're really pleased that you've received a good service from us and that the surveyor gave you a good idea about what your finished furniture will look like. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Gloss bedroom ”

Written on: 07/03/2019 by Ch060219 (1 review written)

Purchased the Elkin fitted wardrobes, very happy with overall experience with Hammonds from the initial quotation & the surveyor… Read Full Review

By Hammondsonline

Written on: 08/03/2019

Hi, we're over the moon that you're so happy with your experience. Thanks, Jenny from the online team

Reply to this comment
Report this review
Was this review helpful? 0 0
overview