Autoplanet Chingford, London Reviews

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★★☆☆☆
1.9 / 5
29% of users recommend this
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  • Customer service

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Latest Reviews

★★★★☆

“Visited here for the first time yesterday & I have to...”

Written on: 22/04/2011

Visited here for the first time yesterday & I have to say what a refreshing experience. I'm currently on the lookout for new car & the choice is vast with Seat, Mazda, Peugeot & Ford all being well represented. Sales guys were friendly but not pushy, which is a bonus after visiting Carcraft !
These are only my first impressions, but I can definitely see myself buying from here soon… Read Full Review

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★☆☆☆☆

“I bought my car from here 3 years ago. As it was my...”

Written on: 01/02/2011

I bought my car from here 3 years ago. As it was my first car I was really excited and obviously I was taken advantage of. The sales assistant incorporated the useless £300 car cleaning kit and another £300 MOT for life in my total price of purchase. I am annoyed cos I wasn't briefed about the car and it's functions. It was basically here's the car, now test drive it, let me add on useless things to the bill i know you don't need and now pay!! So after 2 yrs of having the car I booked an MOT… Read Full Review

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★☆☆☆☆

“Customer service??? whats that???? ”

Written on: 20/01/2011

Customer service??? whats that????
They did not listen to whatI wanted, they asked the same questions again and again. I was asked so many useless questions and then they did a search for what i had asking for. nothing came up on their system and they questioned why i wanted a particular car, low milage is not important, i wanted a mazda and they were trying to sell me a ford.

I walked out and the guy swore at me!!!!!… Read Full Review

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★★★★☆

“Totaly contrasting vue from the others on here, bought...”

Written on: 22/09/2010

Totaly contrasting vue from the others on here, bought from the Kia Franchise and have to say the whole process was superb from start to finish totaly effortless and nothing was to much trouble.

Cant recomend highly enough

How car sales should be.

THANK YOU… Read Full Review

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★☆☆☆☆

“Flash looking place, but very slow with replys to...”

Written on: 30/04/2010

Flash looking place, but very slow with replys to questions. everything is " yea yea no problem" the sales staff have no clout and arnt able to haggle without going back to the office and asking their manager. WHAT A WASTE OF TIME… Read Full Review

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★☆☆☆☆

“Well this was a most unplesant experience ever from a...”

Written on: 05/04/2010

Well this was a most unplesant experience ever from a car dealer. I was pressured into parting with £250 deposit to get a car sent down from another site and then they would not refund the money unless i bought a car from them. PURE BLACKMAIL. do not part with any money or sign anything until they show you the car you want at the price you want… Read Full Review

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★☆☆☆☆

“young but old fashioned sales men who are not...”

Written on: 26/03/2010

young but old fashioned sales men who are not interested in the customers needs and interest. they focus in on one car and try their hardest to sell it to you promising to valet it again, respray it, etc, etc in order to get a sale. the young staff have no authority and keep going back to the office to ask thier manager questions and take for ever to come back to you.

Please STAY AWAY… Read Full Review

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