Dace Motor Company, Stockport, Cheshire Reviews

★★★★☆
4.1 / 5
80% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Dace Motor Company, Stockport, Cheshire - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“GOOD AT FIRST THEN DON'T WANT TO KNOW!!”

Written on: 08/08/2014

I bought my car from Dace in may, all was well, the process was straight foward and everything was fine. Dace M.O.T'd the car before handover and it passed. A few weeks later I had my car serviced at a specialist service station, I was told the car should not have passed it MOT and I was given a list of jobs which is going to cost me just short of £700. I rang Dace as my car was still under their 3 month warranty and was told at the time of the MOT the car was ok. So in the space of 5ish week… Read Full Review

Dacemotorcompany's Comment

Written on: 10/07/2015

To Valued Customer,

Im sorry to hear about your experience at Dace motor company.

We constantly strive to ensure all of our customers are completely satisfied with their service that they receive.

If you could please contact us at your earliest convenience so we can get any issues or worries resolved it would be appreciated.

Please contact me and ask for Thomas Burton.

Alternatively you can email me.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“POOR AFTER SALES AND CUSTOMER SERVICE LEFT ME OUT OF...”

Written on: 15/04/2014 by Brads71 (1 review written)

Buying a car from Dace Motors was a really simple and easy procedure and they even arranged the finance for me and allowed me to use their computer to check how much my insurance would cost. However once we had signed on the dotted line Dace Motors no longer wanted to know us. They couldnt give me a delivery date for the vehicle and every day I had to call to see if I could collect the vehicle. After I collected the vehicle I realised that the parking assist did not work and also the… Read Full Review

Dacemotorcompany's Response to Brads71's Review

Written on: 10/07/2015

To Valued Customer,

Im sorry to hear about your experience at Dace motor company.

We constantly strive to ensure all of our customers are completely satisfied with their service that they receive.

If you could please contact us at your earliest convenience so we can get any issues or worries resolved it would be appreciated.

Please contact me and ask for Thomas Burton.

Alternatively you can email me.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Dace Supermarket - Poor customer service...............”

Written on: 05/04/2014 by AinsleyDuggan1982 (1 review written)

I purchased a car a month ago on the basis the private reg would be removed before I could collect the car. I did not expect to wait another 4 weeks, only when I mentioned I would cancel order, did they offer the option of signing a disclaimer to allow me to collect the vehicle, but I am still waiting for V5. I appreciate such admin maybe outside of their control, but what's is in their control is to return a phone call, I was the one chasing, being told they would ring me back but never did… Read Full Review

Dacemotorcompany's Comment

Written on: 10/07/2015

To Valued Customer,

Im sorry to hear about your experience at Dace motor company.

We constantly strive to ensure all of our customers are completely satisfied with their service that they receive.

If you could please contact us at your earliest convenience so we can get any issues or worries resolved it would be appreciated.

Please contact me and ask for Thomas Burton.

Alternatively you can email me.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★☆☆☆

“Poor Servive and NO After Care ”

Written on: 09/11/2013

I bought a jaguar from them about 2 months ago from the start they were very slow they never answer the phone when they did they promise to call you back but did. even the HP company told me the same when they tried to. was told my tread in was a right off in 1998 the car was a 2002 was not even on the road then not very good at their maths . I was jaguar train motor engineer told me the clutch just gone so they replace that and service the car. Not a good service as that did not even oil the… Read Full Review

Dacemotorcompany's Comment

Written on: 10/07/2015

To Valued Customer,

Im sorry to hear about your experience at Dace motor company.

We constantly strive to ensure all of our customers are completely satisfied with their service that they receive.

If you could please contact us at your earliest convenience so we can get any issues or worries resolved it would be appreciated.

Please contact me and ask for Thomas Burton.

Alternatively you can email me.

Reply to this comment

G7Usq's Comment

Written on: 14/07/2015

what a joker you are you reply 18 months after, told you your customer service was slow . i paid for the window rubbers to be done at £233 ponds . Its was done after you took so long to get back to me sorry you did not.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★☆☆☆

“DONT WANT KNOW”

Written on: 31/10/2013

Car had one key.No towing gear as advertised salesman promised to rectify.Nobody at Dace will speak to me. They have taken the money Not delivered the goods. Dace do not want to knom … Read Full Review

Dacemotorcompany's Comment

Written on: 10/07/2015

To Valued Customer,

Im sorry to hear about your experience at Dace motor company.

We constantly strive to ensure all of our customers are completely satisfied with their service that they receive.

If you could please contact us at your earliest convenience so we can get any issues or worries resolved it would be appreciated.

Please contact me and ask for Thomas Burton.

Alternatively you can email me.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview