I booked them 4 weeks prior.. what a big mistake. I even confirmed a day before and my flight was at 6am. Arrived in time called the number continuously for 15 minutes no answer I have 3 children and the mrs sitting in the car with me and I have no clue what do to. At the end I had to quickly book online with another company who was lucky to help at that hour What a close call this was as my flight time was closing Do not use them stay away and avoid What total idiots.

I booked through groupon which I thought was decent, Jesus how wrong was I, complete farce of a set up, I knew when I was dropping my car off and I would have driven way if I'd had time, please read these reviews and do not use.

We arrived as planned and had to pay £4 extra to the driver so he could get off the car park. Upon returning to the car park after the holiday the car was there as arranged. It then cost another £4 to get the car off the car park. On the way home my partner noticed that the previously full fuel tank was now almost empty. The front passenger seat had also been adjusted. I contacted the company and spoke to the same person who had dropped off the car. He got angry and said that it was our fault for not noticing at the time and was unhelpful accusing us of lying about the fuel. I could not recommend this company at all. Customers are providing them with free cars to use for themselves.

Very poor service and rude, too. It took 30 minutes for our car to be brought to us. I rang for an update after ten minutes and again after twenty since it was midnight in October and we had a two-year old with us. The second time, I was told, "I said it was coming three minutes ago, mate," with very obvious irritation. No apology was given for the lateness and the car smelled strongly of body odour when we got it back. "Valet parking"? To a very poor standard. "Elite"? Definitely not!

AVOID AT ALL COSTS.  Pick up and drop off ok but used 1/4 of a tank of fuel and clocked up over 400 miles in MY car after 1 week which they deny. Please post on as many social media sites as possible ...they cant keep getting away with this

The pick up was fine but then when we arrived back at Manchester I called once our bags had been collected and was told they would be 15mins. After 30mins we called again to ask if there whereabouts to be told they were stuck in traffic and would be another 15mins? 1hr 40mins later (we were also travelling with a very cold and tired 2yr old) the guy arrived without a real apology or explanation and the car was filthy and didn’t smell nice. So not only was the experience very unpleasant but now I have to go and pay for my car to have a full valet! DO NOT USE! Use the official Manchester Airport meet and greet instead!

Firstly, booking & pick up was easy. But that is where the positive comments end. When you book 'meet & greet' it's because you don't want to wait around after a 19 hour journey. Expect to wait at least one hour for your car even though the operator informs you it will be 20 minutes. The reason? My car was blocked in by 20 cars, but obviously there was no communication until I called back 30 minutes later. Add to this the disgusting state of the car, the damage done and the huge mileage (near the airport my ...!) this company is a joke, I don't know how they are allowed to trade. Time for another BBC watchdog investigation.

I am currently getting a case together to present to Manchester trading standards, my Jaguar XF was damaged whilst in their care and they will not accept responsibility for it. there was a poor attempt to cover up the damage by rubbing dirt into the damage but I advised the driver that this had been done in their care? I asked the driver to take me to the compound where we could review the CCTV but this offer was declined ? I have tried on several occasions to obtain an address insurance details and CCTV footage but nothing has come of this.

I am very disappointed. I logged my mileage before they took my car and also filled the car up with diesel. It came back to me with only half a tank of fuel and over 100 miles put on the clock. I would not trust this company with my car again. Please be aware if you use these I would log your mileage and your fuel gauge and question them when getting your car back.

I have used meet and greet for the last 10 years and this is the worst company I have ever had the displeasure to use. They had me waiting in a no wait zone for 30mins and they would not answer the phone, also there drivers are supposed to be uniformed that is a joke!! also on return I had to wait 30 mins again for my car to be returned and it was in disgusting condition and it looked like some one had been off roading in my car.. this company should be removed from any web site that recommends them as they are utter rubbish..

We had a booking for 3 cars on the meet and greet service for Manchester airport . I called the number given 20 mins prior to arrival as requested . They had no record of 2 of the 3 booking . Our meet did not turn up until we had been at the airport for 20 minutes . We were moved on twice by security as they only allow a 5/10 minute wait . All a huge inconvenience with children in tow . On the return one car arrived immediately , however the footwell of the drivers side was covered in muddy footprints , car was valeted prior to holiday so we knew this wasn't left by us . 2nd car arrived with a flat tyre - no mention of this on drop off . 3rd car took 45 minutes to arrive , 2 very cold children at 6am . Would not use again . Very disappointed .

Going was fine. Coming back. Followed the instructions and still waited 25 minutes in 2 degree temperatures. Car was full of what I can only describe as building sludge on the outside (light brown splatter) and all over the carpets. I didn't expect it clean as it wasn't when I gave it them. It honestly looked like it had been stored on a building site Be careful!