I wish I had read reviews before purchasing from them. Ordered an item a week ago and it has been radio silence. Nothing to let me know the status of my order. Never again!

Ordered clothing on 24th July and 31 days later showed delivered on tracking but wasn't delivered to me.they sent out a repeat order to be told on 1st October I'd signed for delivery still got no items...I have notified the company I've got cctv of both dates proving I've had no delivery. I asked them for the name of their courier company and they said they have their own couriers accordingto my order dhl were supposed to be delivering my order.their solution is to offer me 60%of my original costs because they are out of pocket..IM ALSO OUT OF POCKET everything I've contacted the company I've been dealt with by a different rep. ABSOLUTELY DISGUTED

tracked my order for 33 days for it to be dilvered elswere never again

Happy with my purchase 5* great delivery lovely polite driver

Ordered 3 shirts online. Waited 2 weeks and still not arrived. Got on touch with tj hughes and was told they are out of stock, please be patient they are worth waiting for. This company should not be taking money off people for items they dont have

Great customer service. Item arrived within 3 days of ordering it. Good value for money. Thank you ☺

purchased a garden furniture set and it got delivered without any fixings, after a numerous amount of phone calls a month later still no fixings so decided to get my own fixings

Horrible food standards. Took 20£ trying to serve hot food, horrible taste of macrone cheese, 3 yr old said "my vomitibg is coming" rubbish quiche, poorly washed cutlery. Looked around and everyone was having "just coffee", I am sure they knew food standard!!! Don't eat any food in Glasgow TJ Hughes restaurant......

I placed an order on their website, after a few hours I got an email saying my card has been declined, I rang the bank TJH did have the money, it hadn't been declined, I sent TJH an email with the authorisation code, I have asked for the goods to be dispatched or immediate refund. They haven't answered my email, and if you ring them you won't get through to anyone that will help. Stay well clear of this company.

I purchased 2 single bed sets for TG Hughes in Glasgow. I tried to return them but was refused a refund on one of them as I had opened it. I explained that I had opened it to see if it would match the décor in my room and it had not being used. I admit to not getting the duvet set in the packaging properly as I found it quite difficult to get it back the same way. I would have like to have been told of this policy before purchasing the duvet sets and not after the purchase. I was more than happy to take a credit note but refused.

I have tried to contact the website to track an order I placed on 3rd January. The order still says processing. Cannot find contact details to speak with someone. I have been in local store and told nothing to do with them but given a number fior head office. Still no joy.frustrating and now wanting to cancel order

As an ex store manager and area role, I found the items were either a poor knock off or rejections for more quality retailers. The items I did buy when working there soon broke (this includes clothes, furniture and electrical). Money best spent elsewhere is you want it to last more than the life of goldfish.

Be very careful when ordering from TJ Hughes, they cancel orders without advising the customer that they have done so. I ordered three items on 7th November 2015, two of them were to have been Christmas presents. When they didn't arrive I emailed TJ Hughes on five occasions because as far as I was concerned they had taken payment. It was only when I checked my Paypal account that I found that TJH had cancelled the order. They still haven't advised me of the reason and haven't responded to any of my emails. Very disappointed and will not bother ordering from them again in the future.

Ordered a fryer 4 weeks ago and still no show. Absolute rubbish company

They sell cheap electricals but the ones I have bought in the past don't last very long. I reckon they are cheap because they are reconditioned or seconds. They are ok for buying anything else from the store, just not electricals.