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Written on: 08/12/2017 by TysonMcCormick265 (1 review written)
Item ordered based on web-site info. which gave assurance that item would fit my model number. However it was too small despite it being sold to fit that model.When spoke to, the company would not accept liability and inferred that I had only estimated and guessed the size before ordering! They refused to pay the return postage which cost £5! even though it was entirely their fault in claiming the item would be suitable for my model. I will say that delivery was on time and my account was… Read Full Review
Written on: 21/08/2015 by 154Tobin (1 review written)
Order a part for my AEG washing machine that was promised to be delivered in five time. after 2 weeks and many emails and phone calls I throw ed in the towel and order from AEG. And to my horror found I was being charge £ 7.00 dearer. The man on customer services was as cold as a cucumber, no apology what so ever, no goodwill… Read Full Review
Written on: 18/08/2015 by Junea20 (1 review written)
After being let down big time by another company ( KGA SUPPLIES) for a becko drier part I decided to use UK white goods. The price was competitive and I received the part within 3 days. What more can I say. I would definitely use them again. … Read Full Review
Written on: 02/02/2015
I was trying to get replacement hinges for an integrated fridge. I emailed ukwhitegoods and the operative said he had the correct part. Ukwhitegoods then sent the wrong part twice, for which I payed return postage each time. Ukwhitegoods then said they didn't stock the required part. Ukwhitegoods did refund me for the hinges, but even though they specifically agreed to refund for the postage, they did not. I'm not that bothered about the £8 postage, but thought on principle ukwhitegoods should… Read Full Review
Written on: 20/02/2012 by Shackleford_LB (6 reviews written)
When my Amica oven element stopped working I thought I would have to buy a new oven. Its not a well-known make and I was sure I wouldn't find the parts, let alone have them delivered the next day. I am pleased to say that based on my experience, the UK Whitegoods website is easy to use, with quite a lot of helpful information on repairing domestic appliances. Liked : easy to navigate to the make and model of oven, then find the correct part, easy to place order, super-quick delivery Disliked… Read Full Review
As rated by our community of reviewers
" Poor service and incomplete item " Read More
" If I could give zero stars I would! " Read More
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" Zero customer service when a problem occurs " Read More
Written by Jacksfeedback
" Appalling customer service " Read More
Written by redpete99