East Midlands, Airparks

Booked in advanc

Flight cancelled

Customer services said you can get a refund

When we tried the very rude ,assistant, refused

M

Not bothered about coming back here !!!

Airparks Eastmidlands (offsite)

Left my car with them last summer for 8 days.

Came back to find my car filthy with mud on the insides of the car, in drivers and passengers side along with the back of these seats (as if someone had been sat in the back).

But worse than this was the 2ft long and deep gouge along the passengers side rear door and wheel arch.

I did all the right things and complained to the staff on site and got photos made with statements to back it up. With the promises of "don't worry, we will sort it" I left for home.

I contacted them several days later to follow up my complaint only to be told they didn't know anything about it.

Over the next few weeks I wrote and called them many times. But was basicly told to go away. They did not want to know and cared even less.

I was finally told the damage was already on the car and they were not going to pay. As for the mud inside I was told that I should expect a few marks and it was nothing out of the ordinary.

So as we speak going through small claims court and I have had to pay £495 pounds for the repair to my car to keep my warrenty right (as is less than 3 years old.

Advice. Dont use Airparks. They don't look after your car and do not care when they make a damage it. Do yourself a favour and get a bus, train, tram, taxi, walk or even go via donkey to the airport it is still better than leaving your car with Airparks.