Theme Park Tickets Direct Reviews - www.themeparkticketsdirect.com

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Latest Reviews

★☆☆☆☆

“We booked our tickets through Theme Park Tickets...”

Written on: 18/08/2010

We booked our tickets through Theme Park Tickets Direct three weeks ago and we have received no tickets. They have taken the money from our account. They seem to have gone into Administration/liquidation. It was paid for on Visa debit card, how can we get our money back? We can't get hold of anyone on their telepone number or on their website. Does anyone know how we can get our money back?

Lou… Read Full Review

Chrisandliz's Comment

Written on: 22/08/2010

hi there we bought our tickets from themepark tickets direct back in june we have just returned from our trip but had to purchase tickets elsewhere are we were told they would not be despatching any just looked at our account and a full refund has been paid to us into our bank.

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★☆☆☆☆

“I purchased these tickets from this website back in...”

Written on: 14/08/2010 by lasvegas09 (1 review written)

I purchased these tickets from this website back in early June as they were recommended in the FLORIDA BRITS GUIDE ... worried when they never arrived and was told they would be dispatched 14 days before departure (a lie !!) then received an email ... no apology or anything saying they have gone into liquidation !!! but their website continued to operate ...why !!!??? paid on debit card money built from hard work and savings so was told NO REFUND but have checked and as it is a VISA debit there… Read Full Review

Louisep86's Response to lasvegas09's Review

Written on: 18/08/2010

Hi there, the same has happened to us, we have paid for our tickets and are flying 4 weeks on Sunday to Florida, we paid £820.00 for disney world and universal in total. now they seem to have gone into liquidation and we have received no tickets. we paid on a visa debit card, how do we get proof as our bank need proof from Theme Park Tickets Direct that they have not sent our tickets and are going into liquidation. How did you get this proof as we are trying to use the VISA chargeback sheme. it's so worrying.
<br/>
<br/>Thanks.
<br/>
<br/>Lou

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★☆☆☆☆

“I bought my tickets through ThemePark Tickets Direct...”

Written on: 13/08/2010

I bought my tickets through ThemePark Tickets Direct TWO Weeks ago, only to find today that the company has gone into liquidation, I fly to Disney with my son on Wednesday of next week, no time to purchase more tickets! Luckily I paid with my credit card and it is fairly positive I will be refunded. ABSOLUTELY DISGRACEFUL… Read Full Review

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★☆☆☆☆

“I booked tickets for Universal Studios 3 weeks ago...”

Written on: 12/08/2010

I booked tickets for Universal Studios 3 weeks ago after seeing this company as a recommended retailer on the Money Saving Expert website. I called their call center on Monday 9th August 2010 as I became very concerned that the tickets still hadn't arrived. I was informed that the tickets would be posted 1st class that day and I would receive them by Wednesday 11th. When they still didn't arrive, I called again only to get an automated message telling me that the company was no longer… Read Full Review

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★☆☆☆☆

“We ordered £900 worth of tickets in early July,after...”

Written on: 12/08/2010

We ordered £900 worth of tickets in early July,after two weeks we hadnt received them so i rang them and was informed they didnt post them out until seven days before travel!!! Yesterday i received an email saying the company had ceased trading and we wouldnt be getting them.We travel in 3 weeks time… Read Full Review

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★☆☆☆☆

“we had an email last night telling us that the company...”

Written on: 12/08/2010

we had an email last night telling us that the company had ceased trading a week before we fly. we have been up all night worrying as we paid with a visa debit card and thought we would never get the money back!! we spent £1464 with this discraceful company. we save hard all year for our holiday for this to happen, its taken the excitement away for us. anyway after a long, long phonecall to our bank (Santander), we have discovered that we can claim it back as its classed as fraud as we have… Read Full Review

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★☆☆☆☆

“I booked my tickets for Disney and Universal BEFORE...”

Written on: 12/08/2010

I booked my tickets for Disney and Universal BEFORE reading these reviews and started to get a little concerned that they had still not arrived 2weeks later,although tickets which I booked through Travel republic.com for other parks had arrived by recorded delivery 2 DAYS later. I receicved an email telling me they ceased to trade and contact credit card company for a refund! Thankfully this is the first time I have used a credit card, normally I would have used a debit card but on the advice… Read Full Review

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★☆☆☆☆

“Booked tickets for Disney and Universal Studios at the...”

Written on: 12/08/2010

Booked tickets for Disney and Universal Studios at the end of July for our holiday in September but got an email yesterday telling us they could not fulfil our order and to contact our bank. We booked with a debit card so we are not covered by them. My friend booked tickets after us for Universal yet they received theirs!!!Now we are £1400 out of pocket(which we can't afford) 1 month before we travel. This company is part of Keith Prowse so I hope they will honour our tickets! I only found out… Read Full Review

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★☆☆☆☆

“Just been e-mailed from a "call centre" saying that...”

Written on: 11/08/2010

Just been e-mailed from a "call centre" saying that the company has ceased trading! Bloody great but unlike some on here, we still have time to purchase other tickets, I feel for those who will be left without any.
I'm hoping that as the tickets were booked on a Credit card a full refund will be made, here's hoping!!!

On others advice I'm off to American AttractionTix… Read Full Review

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★☆☆☆☆

“I have just received an email from this company two...”

Written on: 11/08/2010

I have just received an email from this company two days before travel to say they have ceased to trade and cannot fulfill my order ,but if you go online you can still spend thousands of pounds for absolutely nothing , i have informed trading standards ,so do not go near them it will be the worst thing you ever do !… Read Full Review

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★☆☆☆☆

“we were left a message on our answer phone to ring and...”

Written on: 11/08/2010

we were left a message on our answer phone to ring and got an automated message saying they had ceased trading and they couldn't issue any tickets and to contact your card company for a refund. Thank goodness we paid with our mastercard.

We are going to Florida next week and paid for these tickets two months ago..THIS COMPANY IS AN ABSOLUTE DISGRACE!!!!!!!!… Read Full Review

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★☆☆☆☆

“BEWARE!! DO NOT ORDER FROM THEMEPARK TICKETS DIRECT!! ”

Written on: 10/08/2010

BEWARE!! DO NOT ORDER FROM THEMEPARK TICKETS DIRECT!!

THANKFULLY WE MANAGED TO GET OUR TICKETS AFTER NUMEROUS CALLS AND EMAILS.....HAD TO CONVINCE THEM WE WERE LEAVING TO FLORIDA A MONTH EARLIER TO ENSURE WE GOT THE TICKETS IN TIME. WE BOUGHT THE TICKETS IN MAY GOT THEM LAST WEEK, THANKFULLY WE DON'T GO TO FLORIDA FOR A MONTH SO WE HAVE GOT OUR TICKETS IN PLENTY OF TIME.....IT HELPED TO MENTION THAT I WAS GOING TO CALL INTO THEIR OFFICE IN BELFAST THOUGH! Absolute Chancers,
BTW Theme Park… Read Full Review

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★☆☆☆☆

“Do not buy tickets from THEME PARK TICKETS DIRECT..Due...”

Written on: 10/08/2010

Do not buy tickets from THEME PARK TICKETS DIRECT..Due to go to Orlando at weekend and ordered theme park tickets in June at what seemed very good prices.Started getting worried a couple of weeks ago when they were unable to give a firm date for delivery of tickets.After several phone calls over the last few days including having to wait in a queue on the phone for 1/2 an hour this morning we have been told that they cannot supply the tickets we have ordered and that we will get a full… Read Full Review

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★☆☆☆☆

“Booked tickets at the start of June 2010. After...”

Written on: 10/08/2010

Booked tickets at the start of June 2010. After contacting customer services last week I was told that they could not supply the "hard" tickets for Disney but would I accept an e-voucher to which I agreed. Told yesterday that email would be sent that day. Told this morning that there had been some problems but that email voucher would be sent today. Received a phone call at 4.40pm today to be told that they could not supply me with the e-voucher either and they would refund my money in full. WE… Read Full Review

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★☆☆☆☆

“My parents purhcased theme park tickets from their...”

Written on: 10/08/2010

My parents purhcased theme park tickets from their website to be used on our holiday to Florida, for £1600. We are due to leave soon and we have not yet recieved anything. They called and emailed them constantly but any hope of the tickets arriving or even a refund were crushed, and just 5 days before we fly out. My mum has been waiting pretty patiently for the tickets over the past few weeks but their false promises have pushed her to the edge and she has now been wrestling with the company… Read Full Review

Lasvegas09's Comment

Written on: 11/08/2010

Exactly the same thing has just happened to me and my husband we were due to take our daughter there for her 18 ... now we have to borrow from everyone to purchase the tickets again so these have ended up costing us nearly &pound;3,500 ...robbing,thieving liars ..... if you go to WATCHDOG I am there with you

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★☆☆☆☆

“This company are the most unprofessional company I...”

Written on: 10/08/2010

This company are the most unprofessional company I have had the misfortune to do business with. They have take over £1000.00 of out money sent us a small part of our order & now cannot be contacted. Stay away there are much better companies out there… Read Full Review

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★☆☆☆☆

“ ”

Written on: 09/08/2010 by Hilary Rowe (1 review written)


DO NOT ORDER TICKETS FROM THIS COMPANY!!!! THEY TAKE YOUR MONEY INSTANTLY BUT NO TICKETS ARRIVE, UNTIL (APPARENTLY) 7 - 10 DAYS BEFORE DEPARTURE DATE. AFTER SEVERAL PHONE CALLS AND EMAILS TO THEM, AND HEARING EXCUSE AFTER EXCUSE AS TO WHY WE HAVE NOT RECEIVED OUR TICKETS WE HAD TO THREATEN THEM WITH REPORTING THEM TO TRADING STANDARDS, WHICH WE MAY STILL DO. DON'T BOTHER TO E-MAIL THEM, THEY EITHER CAN'T USE A COMPUTER OR JUST DONT HAVE THE COURTESY TO REPLY, OR BOTH!!! IF YOU CANCEL YOUR… Read Full Review

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★☆☆☆☆

“Never will we buy from Theme Park Tickets Direct.co.uk...”

Written on: 07/08/2010 by NickyNack (1 review written)

Never will we buy from Theme Park Tickets Direct.co.uk again! Please be warned that when you buy your tickets on-line the website does not state when you will eventually get them!!! Having bought our tickets back in May 2010 and the money was taken from our account the same day... we have however, only just had our tickets arrive today 7th August 2010 and we fly out on the 14th August. Had Visa not been involved I'm not sure when we would have got them.

Having bought on-line, the recorded… Read Full Review

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★☆☆☆☆

“This company are DREADFUL, would NEVER recommend to...”

Written on: 06/08/2010

This company are DREADFUL, would NEVER recommend to anyone. You pay, but don't get your tickets. Customer service dire. Fight for refund which could take forever. Then you are so close to going on holiday with no theme park tickets. Totally unacceptable… Read Full Review

Nickynack's Comment

Written on: 07/08/2010

I am so surprised that this Company hasn't need hauled up on trade description? I'm amazed that they can send e-vouchers when they claim to provide real tickets??? I'm glad we arn't the only ones with a bad experience!
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<br/>It's a real shame that this company can ruin what should be an exciting begining to a holiday.

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★★★★★

“Am I the only person who has received my tickets? ”

Written on: 05/08/2010

Am I the only person who has received my tickets?
I ordered mine on line and with four weeks to go happy to and chose standard post. Low and behold they arrived registered post in a couple of days. What I like is that they're real ones not e tickets. In view of all the other comments I hope that they're genuine, I'll find out no doubt at the park gates… Read Full Review

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