Grand Central Rail Reviews

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★★☆☆☆
2 / 5
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Latest Reviews

★★☆☆☆

“poor quality rolling stock”

Written on: 17/09/2017 by AdolfoSpencer (1 review written)

The train wa the 19.18 from Kings Cross to Sunderland. It was one of their newer trains from the appearance as I approached it but the interior was far from satisfactory. The seats squeak when the train is going at speed, the ride is far worse than the IC 125 trains that they also run, the air conditioning made lots of noise but had no cooling effect that I could discern. The frequent stop and start between London and York (which was supposed to be direct) put us behind schedule somewhat… Read Full Review

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★☆☆☆☆

“never again”

Written on: 29/04/2016

Travelled from Doncaster to London Kings cross and back on the same day. Found first class to be less than that! The noise from the engine and rolling stock was ridiculous, the carriage was dirty and looked shabby the leather seats were so unforgiving it was very uncomfortable. The first cup of tea offered was tepid and the second beverage offered was super strong coffee on the there, not much improvement on the return. Coming back (remember this is first class?) People were asking for the… Read Full Review

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★★★★☆

“Quite Satisfactory”

Written on: 11/10/2015 by Long1993 (1 review written)

Definitely a notch above other services we used in terms of spaciousness. Just as clean and comfortable a ride… Read Full Review

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★☆☆☆☆

“Very Poor First Class Service”

Written on: 06/08/2015 by woody2941 (2 reviews written)

We went First Class with Grand Central from Northallerton to Kings Cross. Compared to Virgin East Coast who offer sandwiches or a hot dish (including a full English breakfast) to First Class travellers Grrand Central offer only tea/coffee. as the train going down was 30 mins late the first sign of tea/coffee was about 75 mins after the scheduled departure time. Both going and returning the old 125 rolling stock which Grand Central use caused such vibration in the first class coaches that you… Read Full Review

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