Infinity Finance Reviews - www.infinitycarfinance.co.uk

40A, St Petersgate, Stockport, SK1 1HL
★★★★★
4.8 / 5
96.4% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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Infinity Finance - www.infinitycarfinance.co.uk
Infinity Finance - www.infinitycarfinance.co.uk
Infinity Finance - www.infinitycarfinance.co.uk
Infinity Finance - www.infinitycarfinance.co.uk

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★☆☆☆☆

“Terrible ”

Written on: 24/06/2016 by Taylor-Alt134 (1 review written)

One minute I was approved and given time to shop for a car, took my time to find the right car plus went on holiday only to return and phone them to tell them I've found a car in want only to find out my application has expired which was fine so reapply waited 24hrs for a phone call which never happened so I phoned them and they decided it's declined???? Which is fine but a phone call would have been nice as when approved they called everyday.poor customer communication… Read Full Review

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★☆☆☆☆

“impolite decline”

Written on: 02/02/2016 by enMills233 (1 review written)

Took 3 days to decline me no problems with that ,but do not do as promised on website and really impersonal decline notice… Read Full Review

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★☆☆☆☆

“Never got back to me”

Written on: 04/05/2015 by Schroeder463 (1 review written)

Applied online over a week ago, no contact was received from Infinity. Not even an email to say I'd been declined. Then I received a call from another broker "Whatcredit" based in Kent. They had approved me for a 5000 pound car loan. I'd applied for a motorbike loan and the offer wasn't valid for that. Not sure why my details had been passed to another broker, but the details they'd passed were obviously not accurate. A complete waste of time and effort!… Read Full Review

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★☆☆☆☆

“Do not touch with a barge...”

Written on: 06/06/2014 by Stusan (1 review written)

Having been recommended and done lots of research on Infinity Finance my husband chose them when buying me my new car. Biggest mistake we have ever made. Over a 4 day period they made constant mistakes, staff were incompetent, didn't complete the process in the time stated and we spoke to over 8 people during the cause of the application. Most of them not being able to answer simple questions. 1 question was asked to 3 different people all giving a different incorrect answer. I found the… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 16/04/2014 by 413Ramsey (1 review written)

I applied for motorbike finance and was approved and told to look for a motorbike,I was then in hospital for 3 days and then checked my emails and another email off infinity saying if I needed any help looking for a bike to give them a ring,I moved into a new flat 5 days after being approved for finance so I then emailed infinity and said yes I still wanted finance and would start looking for a bike and would ring them within a week,To my horror I then recieved an email back saying they would… Read Full Review

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★☆☆☆☆

“Not what they claim to be”

Written on: 02/04/2013

I was looking for bad credit car finance and came across them on the web claiming that they could offer solutions for people with adverse credit. This is not true as I found out when I applied over the phone. A sales assistant took a few personal details and then told she would call me back 10 mins later with a decision. I waited 2 hours before I rang up only to be told that my application had been declined. I asked why they had not contacted me and they came back with you should have been sent… Read Full Review

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★☆☆☆☆

“Poor reason for not offering credit”

Written on: 15/02/2012

I contacted infinity due to the reviews above. I have not had much credit but what I have had I have repaid and kept up to sate with. Within an hour or my application I got an email saying they could not help me. I contacted them to ask why and they gave the reason I only had two accounts of credit, mobile phone and credit card, so therefore did not have enough hisotry for car finance. Isn't it supposed to be on the car not on the person? You don't pay they take car that simple. These are… Read Full Review

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★☆☆☆☆

“Just like the rest...”

Written on: 23/01/2012 by Truegirl03 (1 review written)

They claim to help people who wouldnt ordinarily get accepted for finance due to bad credit etc my credit file has a brief dip due to partner being made redundant and being out of work for a few weeks however we are both in permanent employment and back on the straight and narrow yet they still won't touch us !! They really are just like the rest… Read Full Review

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★☆☆☆☆

“Dont talk to them unless you have made up your mind”

Written on: 19/10/2011 by SteveRussell (1 review written)

I was searching online to see how much a loan would be for a car I was thinking of buying (just an enquiry at this stage). I was then contacted by this company to "complete my application", I told them that I did not wish to apply and was merely looking at quotations, they then took it upon them selves to send my details to various other finance companies who performed unauthorised searches on my credit file and therefore reducing my credit score as it looked like I was making multiple… Read Full Review

Infinityfinance's Response to SteveRussell's Review

Written on: 10/11/2011

Sorry that you have this perception of what happened Steve. In fact what happened was that you completed a \"get me a quote\" form on the internet which was sent to us as well as many other finance companies. As we offer finance to Good, poor and bad credit applicants, we needed to take some more details to enable us to give you an accurate quote.We then performed ONE credit search on you. Sadly, you think we are to blame for the other calls and credit searches made. I can assure you we do not sell/pass on any data to third parties. My only advice to you is to not fill out the \"get me a quote\" forms on the internet as these enquiries are passed on to many companies not just ours.

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★☆☆☆☆

“I tried to get finance but they turned me down. I...”

Written on: 26/02/2011

I tried to get finance but they turned me down. I haven't had any loans or credit for the past 5 years and they still refused me.
Their website tells you that they only deal with people in the unfortunate position of having a bad credit rating - this obviously is not true. ...they are just as choosey as the rest

WASTE OF TIME!!!… Read Full Review

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