Ex staff have considerable no of shares between our selves ie myself and wife.we want to increase holding At present in out house in Grezel s.w France . Pleas advice procedure

I sold some certificated shares on the 2nd of May (fee was £75 !!), the crest form came on the 5th, they say they received my certificate on the 10th even though 1st class returned. Today I have chased them up for a 3rd time, the transaction is to be completed today 16th, and my money will be in my account on the 19th ! No balance certificate as yet either. £75 fee and terrible service - I will be moving all my Lloyds accounts asap after this. Not that they will care.

I have to use Lloyds to deal in some foreign shares. The fees are exorbitant and the login process seems to have been changed since the last time I logged in. I am now locked out despite entering the correct details to the security questions. Even worse the security questions they ask when you try to reset are the same as those that don't work on their login screen. Having supplied them with my entire life details already this seems a bit stupid to put it mildly. I appreciate the need to keep accounts secure but it is so secure I can't even gain access. Right now I do not have the time to call their call centre and sit in a queue for 10 to 15 minutes before I get a response. They are very much focussed on online trading and the call centre devotes a lot of time to pushing you to the only route. Get but given the level of fees and the difficulty of contacting them by phone I do not think they have good customer care or represent value for money.

Don't bother using them as they are expensive and you want to trade over 3k then you are routed to the helpline so they can take further money off you. Historically we have had 4 share dealing accounts with Lloyds but no more. Shareprice etc is by far a better option with cheaper trading and no half yearly fees.

Used these for like 9 months, total waste of money. Invested £150, made a huge increase in shares and should of walked away with around £260, was billed so heavily on this that I made virtually no profit. Then was charged to close the account, and for having an account. Their charges are totally unrealistic. In the end made a loss. WASTE OF TIME, AVOID!

Profesional share dealing site,ha ha, i get home page on top of another page , do not show dividends recieved,not much good when you ring them

The new Lloyds Bank share dealing platform operated on the Halifax base is worse than useless You get to the stage of doing a deal and it comes up with a message "The site you are trying to connect to is unavailable" Then if you try to buy in any volume they will not give you a live price, but refer you to deal at best So they expect you to trust them to get a good deal for you Not on your life They have tried to tell me my browser is not working Funny if I want to buy £500 it works fine Try and buy £5000 and oops it is not working The people on their no help desk are nothing more than children with no or very little knowledge of how share dealing works I will seriously be looking at a new online broker I have over £130,000 with this lot of complete useless and non performing brokers

The list of problems I have had with lloyds seems endless the best way I think is to list but a few. The worst thing I think is the dealing part as it is set up giving very little information on the platform and seems to have different rules to all other traders and higher and lower prices depending on if you are buying or selling and is consistantly the worst deal on the market!you used to be able to track this on the site and see for yourself that you were getting a bum deal but with recent"improvements"you can no longer see you are getting the worst price at a certain time (you can see this on other sites and in real time)at lloyds they like to keep you in the dark with a 15min deley! recently and just before I decided to leave the "service" I made severel buys at a price (you have to press a button within 15secs)pressed the button within two seconds only to get a message like "quote expired" and when you try again the price has gone the wrong way every time sometimes the screen just goes blank and when you get back to the trading platform (this is not easy by the way)all info has gone and you are waiting to see if the order has been processed mostly it has not(unless is is a rubbish price)at best LLOYDS TSB SHARE DEALING is an extreamly poor service at worst it seems to me you are being taken for a mug as if you see a long line of buys at a certain price and one that is a lot more you can bet on it ITS A LLOYDS DEAL !!! thats just a fraction of the problems with there miserable service .

Lloyds TSB should not be allowed to provide this service if they are turning into a government/tax payers' owned bank. Had a corporate action recently and they failed to inform the last payment date or providing the complete schedule of CAs. As a result, I missed the Corporate Action completely and lost £2k for their ineffectiveness. Basically, Im paying them periodically for a rubbish service.

If you want to keep them, just remember that you have your shares there but the rest of the work, you have to do it yourself. Transferring money to pay for EURO shares between Lloyds account and sharedealing is a complete mess. Definite NO NO!! Dont tell me that you have not been forewarned!

Easy to understand. Great watchlist system - you can set up stock to keep an eye on and receive email and text message updates.

Always having trouble loggin on,slow,expensive considering lack of service and dont return calls,usuall story ,happy to take your money and unconcerned about giving a crappy service in return,simple request let me log in and execute order shouldnt be to hard,but obviously is.Maybe some sort of penalty for poor service would improve it abit

I could not disagree more with the other reviewer. I have had a dealing account with Lloyds TSB for the past 3 years and it's steadily got worse. It suffers from 'technical difficulties' all too frequently, making it impossible sometimes to even log on..let alone execute a trade. At other times it just 'hangs' when you are attempting to trade. There's nothing wrong with my PC and Lloyds have always acknowledged that it is a problem at their end. Apologies are of little use when you lose hundreds of pounds because of a failed trade. I've now cancelled my account with them.