Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95.6% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★☆

“Happy ”

Written on: 03/01/2019 by piMiller392 (1 review written)

I was pleasantly surprised with the efficiency and speed of Transfemate in a recent euro to gbp transfer. I would consider recommending Transfermate to a friend… Read Full Review

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★★★★☆

“Very informative staff, transaction made easy”

Written on: 09/10/2018

Used the services to make a one off purchase in the UK. The staff were very helpful and the transaction was very simple, secure and fast. Would use the services again. Recommended… Read Full Review

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★★★★☆

“Had a good experience”

Written on: 02/08/2018 by Watkins421 (1 review written)

I was buying a car in the U.K. and needed to transfer money from my Irish account to a U.K. account - if I did this directly through the bank it would have cost me €300 more on FX rates. I set myself with Transfermate on the Tuesday and with the assistance of a very helpful person on the Transfermate side of things I managed to get the payment through in 2 days. There was a small bit of paperwork I had to fill out to verify myself which took a bit of time but all in all it was certainly… Read Full Review

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★★★★☆

“More efficient and cost effective than Banks”

Written on: 19/05/2018 by Elsa9 (1 review written)

This is our first transaction with Transfermate which was much more efficient regarding timing of payment to beneficiary, and much more cost effective regarding foreign currency exchange rates when compared with Banks. Staff are extremely helpful. Only reason for not awarding 5 stars is due to slight hiccup with pin when initially setting up account late on a Friday evening, but this was addressed promptly on Monday morning. I would highly recommend Transfermate as service levels are excellent… Read Full Review

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★★★★☆

“Friendly Efficient Service”

Written on: 11/05/2018 by Beckham213 (1 review written)

I am very happy with the service the staff at Transfermate give, they are friendly and efficient. Only thing I would say is the rates are marginally high… Read Full Review

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★★★★☆

“Happy with service”

Written on: 24/04/2018

Service was as described. I would be happy to recommend to a friend… Read Full Review

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★★★★☆

“clear and concise”

Written on: 22/03/2018 by RichardNewton20 (1 review written)

Process is very straight forward - my issues were with the the bank transferring from. Transfermate staff were clear and helpful and above all professional- they walked me through the process and gave me great confidence. Only improvement would be help in working with the transferring bank… Read Full Review

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★★★★☆

“Excellent service, easy to use.”

Written on: 23/01/2018

I use Transfemate regularly, I find it easy to use and efficient. The rates are good and I like that I can keep an eye on the rates and choose when they are best to send my payments… Read Full Review

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★★★★☆

“Easy and fast ”

Written on: 08/01/2018 by Melanyi486 (1 review written)

Easy to use, friendly staff, good exchange rates. Once your initially account is set up it is easy and fast to transfer money. Very efficient service. Staff are always happy to help. Excellent exchange rates and reasonable transfer fees. … Read Full Review

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★★★★☆

“Very happy with the service received. Would not...”

Written on: 22/12/2017 by Edwinz325 (1 review written)

Very happy with the service received. Would not hesitate to recommend to a friend… Read Full Review

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★★★★☆

“Great regional support”

Written on: 14/12/2017

Overall very happy with the regional support provided and very thorough with follow up calls etc. Exact timings of transfers could be more transparent but I'm assuming that's and industry issue… Read Full Review

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★★★★☆

“Friendly easy service thanks ”

Written on: 01/12/2017 by RykerMcDonald64 (1 review written)

Friendly fast reliable service not made to feel extra communication was a problem… Read Full Review

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★★★★☆

“Excellent Service”

Written on: 07/09/2017 by coAlmeida473 (1 review written)

I was very satisfied with the service received. Very professional and also felt that there was no risk involved with jointing up. Each step was pretty standard and on receiving the exchange rate, I could see the saving I was getting over my bank. Looking to use this facility allot more into the future and will recommend to use within the company. … Read Full Review

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★★★★☆

“nice service”

Written on: 30/08/2017 by cqDuffy220 (1 review written)

Nice and fast service, did my first transfer by phone. Everything was ok, only the FX exchange rate could be better… Read Full Review

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★★★★☆

“efficiency feedback ”

Written on: 16/08/2017 by WilsonAlvarez446 (1 review written)

Transfermate have been very efficient in the transfer of euro to gbp for me. Quick competitive and no frills… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 15/06/2017

I used transfermate for the first time and was unsure about the whole process. My customer service agent based in Kilkenny,Irl was excellent throughout the transaction. He informed me of how the transfer would work, as I needed it to be done quickly, it didn't pose a problem. I would definitely recommend to a friend and use again without hesitation. … Read Full Review

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★★★★☆

“Efficient, and good customer service”

Written on: 04/06/2017 by Vaughn491 (1 review written)

Rates are usually better than competitors. I now qualify for online securing of rates so it's pretty convenient but I'd still prefer to do a debit card transaction rather than bank draft. Good customer service on online chat and had done pretty snappy call backs too. Satisfied customer here… Read Full Review

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★★★★☆

“Exceptional Customer Service”

Written on: 20/05/2017 by Reece24 (1 review written)

I have used Transfermate several times over the past 2 years and have found their customer service team exceptional. They worked hard on my behalf to find the best exchange rate for me, at no time pressured me to make a decision. Once agreed the process is clear, concise and speedy. I would not hesitate to recommend this organisation… Read Full Review

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★★★★☆

“Easy transaction”

Written on: 03/04/2017

Very useful service. I would suggest however that a call to walk through the process is made for first time users. For anyone that is using Transfermate for the first time, it can be daunting to transfer funds to another bank account. If the steps and timeline was known I would have rest a little easier. Especially since I telephoned the Irish telephone number 4 times and got a voicemail rather than someone picking up. Just to say that Mildred was extremely helpful but I would probably have… Read Full Review

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★★★★☆

“Good”

Written on: 24/02/2017

Not clear when setting up online account on documents/procedures needed. Explained by staff later… Read Full Review

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