Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
94% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★☆

“Good service”

Written on: 20/07/2020 by 481Frazier (1 review written)

She is very good, I have delt with here a few times now. All the paperwork now for anti money laundering is a pain, I dont feels happy having to forward bank account balance's etc, but of course not of that is transfermates's fault. Good company to deal with… Read Full Review

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★★★★☆

“User friendly and efficient service”

Written on: 24/06/2020

I found the service very easy to use and I was surprised by how quickly my transfer was processed. Great rates when compared to foreign bank rates! I experienced friendly and helpful customer service via the phone. I would highly recommend Transfermate to others who want a quick and easy service… Read Full Review

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★★★★☆

“Excellent system for Foreign Currency Transfer”

Written on: 21/10/2019 by JohnBrennan1953 (1 review written)

I wanted to send some money to my granddaughter in Colorado, USA for her birthday. I contacted TransferMate and got a quote for the Exchange Rate and Fees. With that information, I was able to transfer the appropriate funds from my AIB account to TransferMate immediately. Less than 3 hours later I received confirmation that the USD funds had been transferred to my daughter's account in USA. Brilliant… Read Full Review

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★★★★☆

“Excellent service and very prompt transfer”

Written on: 04/09/2019 by Woodard1975 (1 review written)

Used this for the first time today, easy sign up and very helpful staff, only slight fault was that an agent said he would call me back within 20 minutes to process the transfer as it was over €15,000. I didn't receive the call because my phone seemed to lose signal, so not really the agents fault but it would have been helpful if they could send an email when something like this happens and I could have contacted them from alternative phone. This delay although unforeseen meant my… Read Full Review

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★★★★☆

“Happy ”

Written on: 03/01/2019 by piMiller392 (1 review written)

I was pleasantly surprised with the efficiency and speed of Transfemate in a recent euro to gbp transfer. I would consider recommending Transfermate to a friend… Read Full Review

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★★★★☆

“Very informative staff, transaction made easy”

Written on: 09/10/2018

Used the services to make a one off purchase in the UK. The staff were very helpful and the transaction was very simple, secure and fast. Would use the services again. Recommended… Read Full Review

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★★★★☆

“Had a good experience”

Written on: 02/08/2018 by Watkins421 (1 review written)

I was buying a car in the U.K. and needed to transfer money from my Irish account to a U.K. account - if I did this directly through the bank it would have cost me €300 more on FX rates. I set myself with Transfermate on the Tuesday and with the assistance of a very helpful person on the Transfermate side of things I managed to get the payment through in 2 days. There was a small bit of paperwork I had to fill out to verify myself which took a bit of time but all in all it was certainly… Read Full Review

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★★★★☆

“More efficient and cost effective than Banks”

Written on: 19/05/2018 by Elsa9 (1 review written)

This is our first transaction with Transfermate which was much more efficient regarding timing of payment to beneficiary, and much more cost effective regarding foreign currency exchange rates when compared with Banks. Staff are extremely helpful. Only reason for not awarding 5 stars is due to slight hiccup with pin when initially setting up account late on a Friday evening, but this was addressed promptly on Monday morning. I would highly recommend Transfermate as service levels are excellent… Read Full Review

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★★★★☆

“Friendly Efficient Service”

Written on: 11/05/2018 by Beckham213 (1 review written)

I am very happy with the service the staff at Transfermate give, they are friendly and efficient. Only thing I would say is the rates are marginally high… Read Full Review

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★★★★☆

“Happy with service”

Written on: 24/04/2018

Service was as described. I would be happy to recommend to a friend… Read Full Review

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★★★★☆

“clear and concise”

Written on: 22/03/2018 by RichardNewton20 (1 review written)

Process is very straight forward - my issues were with the the bank transferring from. Transfermate staff were clear and helpful and above all professional- they walked me through the process and gave me great confidence. Only improvement would be help in working with the transferring bank… Read Full Review

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★★★★☆

“Excellent service, easy to use.”

Written on: 23/01/2018

I use Transfemate regularly, I find it easy to use and efficient. The rates are good and I like that I can keep an eye on the rates and choose when they are best to send my payments… Read Full Review

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★★★★☆

“Easy and fast ”

Written on: 08/01/2018 by Melanyi486 (1 review written)

Easy to use, friendly staff, good exchange rates. Once your initially account is set up it is easy and fast to transfer money. Very efficient service. Staff are always happy to help. Excellent exchange rates and reasonable transfer fees. … Read Full Review

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★★★★☆

“Very happy with the service received. Would not...”

Written on: 22/12/2017 by Edwinz325 (1 review written)

Very happy with the service received. Would not hesitate to recommend to a friend… Read Full Review

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★★★★☆

“Great regional support”

Written on: 14/12/2017

Overall very happy with the regional support provided and very thorough with follow up calls etc. Exact timings of transfers could be more transparent but I'm assuming that's and industry issue… Read Full Review

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★★★★☆

“Friendly easy service thanks ”

Written on: 01/12/2017 by RykerMcDonald64 (1 review written)

Friendly fast reliable service not made to feel extra communication was a problem… Read Full Review

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★★★★☆

“Excellent Service”

Written on: 07/09/2017 by coAlmeida473 (1 review written)

I was very satisfied with the service received. Very professional and also felt that there was no risk involved with jointing up. Each step was pretty standard and on receiving the exchange rate, I could see the saving I was getting over my bank. Looking to use this facility allot more into the future and will recommend to use within the company. … Read Full Review

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★★★★☆

“nice service”

Written on: 30/08/2017 by cqDuffy220 (1 review written)

Nice and fast service, did my first transfer by phone. Everything was ok, only the FX exchange rate could be better… Read Full Review

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★★★★☆

“efficiency feedback ”

Written on: 16/08/2017 by WilsonAlvarez446 (1 review written)

Transfermate have been very efficient in the transfer of euro to gbp for me. Quick competitive and no frills… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 15/06/2017

I used transfermate for the first time and was unsure about the whole process. My customer service agent based in Kilkenny,Irl was excellent throughout the transaction. He informed me of how the transfer would work, as I needed it to be done quickly, it didn't pose a problem. I would definitely recommend to a friend and use again without hesitation. … Read Full Review

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