Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
96% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Awesome Staff Members”

Written on: 14/08/2018 by Parishman (1 review written)

Unfortunately I can’t name the staff member but he deserves a lot af accolades for helping me out in transferring money overseas.His patience and understanding of a technically challenged Senior and guiding me through the system was way beyond his job description.I hope his Supervisors acknowledge his work ethic in some way as he’s a model employee .Thanks again to RL a great guy… Read Full Review

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★★★★★

“Great service”

Written on: 13/08/2018 by JMC12 (1 review written)

The staff member we dealt with to set us up was extremely helpful and when we made the first transfer we made a mistake and she was very obliging in sorting us out. Overall it was a great service… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 09/08/2018

First time to use TransferMate. I was naturally nervous. I was assigned an account manager (Conor Fenton) who was absolutely fantastic. He helped me feel relaxed over what to me was at times was stressful - when there were delays with my own bank transferring funds over a bank holiday weekend. He said everything would work out and it did - no need for me to worry. It's a great service with professional, helpful and friendly people. Based on my first experience I would recommend TransferMate… Read Full Review

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★★★★★

“Great service and costumer empathy”

Written on: 07/08/2018 by stephenogunniran (1 review written)

The whole service is run very efficiently and gave me peace f mind while transferring a large sum of money to UK. I had a lot of skepticism at first but I was called by a representative as soon I signed up and was able to email him with multiple questions that I had. His responses were quick and satisfied all my curiosities. I will most definitely use this service in the future and recommend to friends and family. … Read Full Review

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★★★★★

“Superb phone & online support”

Written on: 05/08/2018

I am an internet novice so the step-by-step phone assistance I received was both very supportive & efficient. I really would not have perceived had I not had that member of staff to guide me through the whole process. I was determined to use your services as queuing at my bank has become a lengthy ordeal! Now that I have been successful in transferring funds, I have confidence to continue using you company as I know that help will be forthcoming should I have any problems… Read Full Review

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★★★★★

“Better than Bank”

Written on: 03/08/2018

Really happy with Transfermate. Staff member was extremely helpful, always responded to phone calls or emails promptly. Gave a better rate than our bank which meant we and our beneficiary got better value on completion of the transfer. We were also delighted that the transfer was completed in one business day. We will definitely recommend Transfermate to any of our family/friends. Thank you again… Read Full Review

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★★★★☆

“Had a good experience”

Written on: 02/08/2018 by Watkins421 (1 review written)

I was buying a car in the U.K. and needed to transfer money from my Irish account to a U.K. account - if I did this directly through the bank it would have cost me €300 more on FX rates. I set myself with Transfermate on the Tuesday and with the assistance of a very helpful person on the Transfermate side of things I managed to get the payment through in 2 days. There was a small bit of paperwork I had to fill out to verify myself which took a bit of time but all in all it was certainly… Read Full Review

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★★★★★

“Transfer of Euro to Sterling”

Written on: 30/07/2018 by 135Jones (1 review written)

my first transfer with Transfermate......expedited very efficiently....well done… Read Full Review

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★★★★★

“Transfermate Have Made My Foreign Banking Easier and...”

Written on: 27/07/2018 by Tuchisuz (1 review written)

Transfermate opened up my eyes to easier and cheaper ways to transfer funds from my Euro Account to pay Sterling bills. No more lining the pockets of bankers for me. No more uncertainties about exchange rates and additional fees. No! Now that I have opened an account with Transfermate, I can simply electronically transfer my euros to them, using live exchange rates, and the exact foreign currency amount is then sent from Transfermate to the beneficiary. All above board, transparent and… Read Full Review

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★★★★★

“Efficient and prompt ”

Written on: 26/07/2018

Very happy with my experience of dealing with Transfermate. I set up a new account and was able to send money to family the next day. I received a phone call during the account set up, which pleasantly surprised me, and helped in the process. Great service and no messing… Read Full Review

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★★★★★

“Car Loan transfer ”

Written on: 19/07/2018 by cathalmcdermott (1 review written)

Great to deal with fast response to email and phone calls. … Read Full Review

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★★★★★

“Fast and efficient service”

Written on: 10/07/2018

Very easy to create an account. Staff are very helpful and responsive to email. Very pleased with the service and the FX rates are much better than those available from high-street banks… Read Full Review

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★★★★★

“Excellent customer service.”

Written on: 10/07/2018 by 213Kenny (1 review written)

Hi, I was using transfermate to send a large amount of cash for a car. The service was excellent and customer service were very responsive. The complete opposite of my bank who were not helpful at all. Thanks and Regards … Read Full Review

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★★★★★

“The Perfect FX Solution”

Written on: 04/07/2018 by Hamiltonjq49 (1 review written)

I was tired of getting poor exchange rates from my bank when buying large items abroad. So I've switched to using TransferMate. Their customer service is A1. I had direct, quick access to Customer Support while I got used to the process and set up my account. The online process is easy to get to grips with. And I get an exact cost for my transaction at the time I book it, not the estimated one I was getting from my bank (where the transaction sometimes took place days later). On my first… Read Full Review

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★★★★★

“Great service & Stress Free ”

Written on: 02/07/2018 by 272Hogan (1 review written)

Having used Transfermate to complete a Car purchase in UK, I found the whole experience easy & stress free! - Great customer service, better currency rates than that provided by the banks and the process of electronic transfer of funds was seamless. The transfermate team were readily available to talk through the transaction or alternatively it could be completed in isolation through on-line account. Fantastic service which I will use again and recommend to my friends and colleagues… Read Full Review

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★★★★★

“Safe Money Transfer - These Are The Guys”

Written on: 02/07/2018 by GerMcDonnell (2 reviews written)

Once my account was set up which took less than a day to sort, the transfer of funds from Uk to Ireland was so simple and easy, from the initial contact on the website, receiving a call to agree the rate, email confirming conversation and transfer of money from Uk Account to Transfermate's Holding Account and onwards to my Irish Account, about four hours, and all at a very good rate with limited fees that the banks would otherwise eat up, it all went smoothly. Great Customer Service...Recommend… Read Full Review

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★★★★★

“Incredible customer service”

Written on: 02/07/2018 by ChristopheGirault (1 review written)

I needed to transfer 32,000 EUR from my French HSBC account to a Bank Account in California USA... Since HSBC was trying to charge me 1,000 EUR of commission!! I decided to go for TransferMate... The process is solid and well-oiled, and their customer service was available anytime over email and phone to answer my questions and guide me through... The funds took three open days to reach the Bank Account in California, and it cost me no more than 100 EUR, wow! I honestly have never seen… Read Full Review

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★★★★★

“Great hassle free service ”

Written on: 27/06/2018 by StephenSexton (1 review written)

Great service the person I dealt with was very helpful and walked me through every step. Money was transferred very quickly and very easily will definitely use Transfermate again in the future… Read Full Review

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★★★★★

“Easy transaction, thanks!”

Written on: 27/06/2018 by 1976Underwood (1 review written)

Have used the service a few times. Nice and swift as usual! Thanks!… Read Full Review

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★★★★★

“Excellent rates , great service”

Written on: 22/06/2018 by kdHollis284 (1 review written)

As a first time user I was cautious about using Transfermate but was helped at every turn by a very helpful and friendly service team who guided me through the whole process. I was very happy at the the exchange rate and is a service I would not hesitate to use again… Read Full Review

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