Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95.5% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Transfermate www.transfermate.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Super helpful and transparent”

Written on: 20/03/2019 by Ollkk (1 review written)

As a once-off user to transfer money to the UK from IE, I'm not an exchange pro at all. I found Transfermate simple to follow, helpful, efficient and cost-effective especially when compared with my bank. An intuitive interface for the most part and very helpful customer service agent that I dealt with over chat, email and phone!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Staff were both very accomodating, reliant and helpful”

Written on: 27/02/2019 by cooltown (1 review written)

Appreciate the prompt follow up from the two individuals that helped me. They did what they said to help me get the job done, for example the steps to reactivate my account, the turnaround time and follow through. Both were very professional and polite, and ensured my transfer was fulfilled in a timely manner. Many thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service”

Written on: 25/02/2019

Used Transfermate to convert euro to sterling. Staff very helpful throughout the process and good conversion rate. Would recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service”

Written on: 20/02/2019 by cmanders (1 review written)

I woulds have no hesitation recommending this service. The staff member I dealt with was very helpful and kept an eye on the currency rate for me to let me know the best time to transfer. When I did do it, the recipient had the funds in their account in less than 2 hours… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fast, efficient and friendly”

Written on: 15/02/2019 by MaryBernie15 (1 review written)

This was my first experience using Transfermate. I found the staff so obliging and helpful. Me being a "ludite" wasn't a problem. The staff walked me through the process. I would be happy to recommend Transfermate to family n friends.Thankyou… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Customer focused team and hassle free transfer”

Written on: 28/01/2019 by VikaViktorija (1 review written)

It was an individual transfer from Ireland to UK company. I was dealing with one person(over the phone and email and another(over chat). Exceptional service. Therese was with me from day 1, when I created an account to check how it works, until the last day when the transfer was completed. She is so customer focused that transfermate should be proud to have her as part of the team , all my “what if...” questions were answered. The person I dealt with guided me through each step and… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Same day sterling transfer to UK. Great service.”

Written on: 16/01/2019

Opening an account was very straightforward. On 16 Jan, I transferred funds from my Irish bank account to transfermate. They paid the recipient in sterling in the UK on the same day! The staff were there to assist and advise every step along the way. Full marks. Thanks for your help. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Was very nervous first time using however the great...”

Written on: 14/01/2019 by CallumOrr (1 review written)

Personal contact both by phone and email from your staff is so Reassuring. Easier than dealing with bank which does not have same ease of access to staff . I would describe service as efficient and safe. Liked personal contact… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Top service as usual!”

Written on: 11/01/2019 by bigjerryok (1 review written)

Prompt and courteous service as usual, and good rates too - miles better than the banks. Well done again!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fast and efficient ”

Written on: 11/01/2019 by Kevin0161 (1 review written)

Very happy with this service, the website is very straight forward and the steps are very easy to follow Have no hesitation in recommending this service and will continue to use it going forward… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Super service”

Written on: 08/01/2019 by bluespud (1 review written)

I cant praise J enough for his assistence. I was buying sterling for a car purchase in the UK. We encountered a couple of glitches from my bank's side and J dealth with it in his stride. He was very patient and went that extra mile for me, I am sure it was far from the biggest transacion in his day, but it seemed like I was still getting premer service. And just as importantly, the rate was way better than the standard bank rate. Much appreciated, thanks J. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy and Fast”

Written on: 08/01/2019 by Drew323 (1 review written)

Used Transfermate for a euro to gbp transfer. The person I dealt with was quick and efficient to deal with. Got a great transfer rate. Alot better than my own bank. Will use again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Happy ”

Written on: 03/01/2019 by piMiller392 (1 review written)

I was pleasantly surprised with the efficiency and speed of Transfemate in a recent euro to gbp transfer. I would consider recommending Transfermate to a friend… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Efficient Service”

Written on: 02/01/2019

The online user interface is very intuitive, allowed me to review the rate offered, with the options to cancel or authorize transfer before you make a final decision to go ahead. For small amounts the savings are not significant when compared to the bank, but for larger amounts I was able to negotiate a better rate where I found that the savings were quite significant. My transfers were done within 1 or 2 workdays… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent, efficient service!”

Written on: 31/12/2018 by scp60618 (1 review written)

Great rates, helpful staff and efficient service. Have been using this company for well over a year and am entirely happy with it. It does EXACTLY what is says on the box and I am very happy to recommend this service (and indeed have) to friends. Don't waste your time or money going anywhere else!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“great service”

Written on: 30/12/2018 by jason1122 (1 review written)

Have used transfermate on a few occasions over the years.Quality of service has always been a1 and great exchange rates too. Recommended… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“So quick and easy”

Written on: 28/12/2018 by mproctor2 (1 review written)

Transfermate is so easy to use. Their exchange rates are always competitive and the whole process is quick and straightforward. Plus, if you do run into a problem, Transfermate has very helpful support staff. I've used Transfermate a few time now, and will definitely be using again in the future. Thanks guys… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“good customer friendly service and good exchange rate. ”

Written on: 20/12/2018 by Clancy269 (1 review written)

very good customer friendly service and good exchange rate. even transfer rate is cheap compared to other banks. this is the 3rd time I am using the service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Transfermate Excellent Service”

Written on: 06/12/2018 by johncarton2012 (1 review written)

I only found out about Tranfermate by chance very prompt service always help on hand to guide you through your tranfer, They are way better than banks i was fed up with banks and their hidden charges,I hope its ok for me to say that, I'll be using Transfermate again 100%… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Satisfied Customer”

Written on: 05/12/2018 by Ruiseal (1 review written)

I was very happy with my recent interaction with Transfermate, which involved moving money from a sterling to euro account. Setting up the account involved some paperwork but I was able to scan it through. The staff I dealt with on the phone were very professional and helpful and gave me a lot of confidence as a novice. They made me feel that my transaction mattered. I had an email confirmation within a few hours of the transfer and the money had transferred to my account by the following… Read Full Review

Report this review
Was this review helpful? 0 0
overview