Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
94% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Transfermate www.transfermate.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Hassle free funds transfer”

Written on: 25/02/2021 by Ray1972 (1 review written)

Really like this service as it is very efficient and provides for quick funds transfer at very good up to date rates. A very secure method of transferring funds. Customer service is also excellent… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“TransferMate - The Best Deal in Currency Exchange”

Written on: 19/02/2021 by GerMcDonnell (3 reviews written)

I've had an Account with Transfer Mate for a few years now. I've always found the Currency Transfer Rates to be better than any High Street Bank and charges are also very reasonable. Once registered with them, the process is very easy and their Customer Service is good, they will take you through the process, give you their best rate on the day and booking is so easy. The whole process takes a few minutes and once you have transferred your amount the corresponding currency transfer will land in… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic service, especially during Covid”

Written on: 17/02/2021 by Heliograph (1 review written)

The setting -up can be a bit stressful but the staff were very helpful and everything was sorted. Money transferred within a couple of hours, fantastic. I was referred by another customer and I rang him to say how happy we were. Definitely we will use Transfermate again. I was impressed with the security aspect ,we have a joint account so both myself and my wife had to be on hand… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Painless”

Written on: 11/02/2021 by Gerry2001 (1 review written)

Great simple easy process of sending money and a good rate too. Staff very helpful never used service before but would use again if the need arise… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great platform and customer service”

Written on: 08/12/2020 by GPNS (1 review written)

Very good system, good support through customer service. highly recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service”

Written on: 06/12/2020 by Morris12345 (1 review written)

Very professional service, Required a prompt transfer and same was provided… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Worse service I've got in years!”

Written on: 03/12/2020 by Sweeneyhu389 (1 review written)

First time I have such a bad experience with a company! I had a terrible time trying to contact someone from the team to help me with a problem setting up my account. Nobody even returned my messages. Finally was able to talk to someone, they've told me I couldn't access their services telling me as per their T&C they reserve the right to refuse to negotiate an Order without giving any reason. No further explanation. This is a real waste of time, seriously!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fast efficient service”

Written on: 21/11/2020 by Larissa135 (1 review written)

The entire process was effortless on my behalf from start to finish. The money was in the vendors account on the same day I made the transaction.All the staff I dealt with were very helpful and I would certainly use transfer mate again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“First Time User With Transfermate”

Written on: 11/11/2020 by Senior71 (1 review written)

I recently openned an account with Transfermate to assisit with the transfer of funds for the purchase of a property abroad. The application process was straightforward and the person I dealt with was extremely helpful keeping me up to date with the status of my application. On the day the funds were to be transferred I was quite nervous but another person was excellent in supporting me through the process, I felt confident in Transfermate's abilities to take good care of my money and ensure… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Excellent Service ”

Written on: 10/11/2020 by NoreenI (1 review written)

Staff very helpful and so nice. Easy to set up an account and communication / information from team very clear. Booking the FX was so simple and quick. Highly recommend anyone who needs to book an FX to use TransferMate… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Money transfer to UK ”

Written on: 15/10/2020 by Richard94 (1 review written)

What a pleasure to be able to do this transaction online from the comfort of my own home without having to rely on the main banks. The online process was straightforward and easy to manage. Security is good and I like the PIN control via mobile. Easy to set up a new Beneficiary - just like setting up a new Payee in normal banking. There is scope to improve this part of the online process - there are further non essential pieces Of data which should be clearly marked. Finally my favourite bit is… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good value and easy to carry out”

Written on: 12/10/2020 by ArielMunoz (1 review written)

The Transfermate system is quite straightforward once you get your accounts setup and registered. Most things are quite intuitive but if you have any misunderstandings at any stage help is at hand. My last FX payment sailed through and at significantly better rate than my bank, who I have been with for forty years. I'm only an occasional user and have tried other providers, some of which made it far too complex and unnecessarily long winded… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Worked absolutely perfectly”

Written on: 08/09/2020 by IsaacGoode (1 review written)

Transfermate was the cheapest way to convert and send money I could find. Would definitely recommend it. Staff members were very helpful on the phone too… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Transfer-mate 100% process”

Written on: 05/08/2020 by Marina200 (1 review written)

The company and employees have proved to be over the last few years a very efficient and professional way for me to transfer funds between the UK and the Republic of Ireland. Thanks for the Service a satisfied Customer… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service”

Written on: 24/07/2020 by Rinkinstown (1 review written)

Third time using service to make an overseas purchase and very happy with the service. Seemless transfer and interface… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good service”

Written on: 20/07/2020 by 481Frazier (1 review written)

She is very good, I have delt with here a few times now. All the paperwork now for anti money laundering is a pain, I dont feels happy having to forward bank account balance's etc, but of course not of that is transfermates's fault. Good company to deal with… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“They give no solution”

Written on: 20/07/2020 by 323McCall (1 review written)

I have an operation number is not recognized by the destination bank and neither is its payment… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not a user Friendly portal”

Written on: 16/07/2020 by EddieFard (1 review written)

The online portal is not a user friendly because searching beneficiaries is a nightmare and you are unable to edit the bank detail of a beneficiary if the bank details changed. For this you should open a new account. I have already mentioned these problems to the support of Transfermate Australia but they do not care to fix the problems… Read Full Review

Eddiefard's Response to EddieFard's Review

Written on: 16/07/2020

There is also another problem. There is no way for you to check the bank account and swift code of a beneficiary. It only shows the first and the last letters or number and it puts x for the other characters. So how should I check and confirm if I am paying to the right bank details.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Customer service were excellent ”

Written on: 15/07/2020 by Izabelle230 (1 review written)

I would highly recommend transfermate to family and friends. Professional service with excellent and helpful customer service staff who explained each step of their service extensively… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Competitive fast reliable”

Written on: 14/07/2020 by Matiasl428 (1 review written)

I have been using Transfermate on a regular basis for over a year now, won't be changing as its a fast service with excellent support from the Kilkenny base… Read Full Review

Report this review
Was this review helpful? 0 0
overview