Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
96% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Excellent rates , great service”

Written on: 22/06/2018 by kdHollis284 (1 review written)

As a first time user I was cautious about using Transfermate but was helped at every turn by a very helpful and friendly service team who guided me through the whole process. I was very happy at the the exchange rate and is a service I would not hesitate to use again… Read Full Review

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★★★★★

“Excellent Service”

Written on: 22/06/2018 by Derick292 (1 review written)

Very easy set up, helpful emails and telephone calls and same day transfer of funds from RoI to UK. Great service… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/06/2018 by Natashac16 (1 review written)

I have been using Transfermate since it opened in Ireland and I have found the service excellent. Having paid exorbitant fees to my bank to transfer money to my daughter in the UK, it was wonderful to find such a service. Staff responded quickly and courteously to my requests. Overall a five star service… Read Full Review

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★★★★★

“Get it done”

Written on: 27/05/2018 by paddy.gillard (1 review written)

For a first time customer I found the experience very easy to understand. Although sceptical at first about security on the site all my fears were allayed by your very helpful staff. I would heartily recommend your services to family and friends. It was possible to get verbal help every step along in the process. Well done to all at Transfermate… Read Full Review

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★★★★★

“Fast and easy to setup an account”

Written on: 27/05/2018 by Davis469 (1 review written)

Account setup in less than an hour after providing the proof of ID etc. Very fast, easy to deal with. Help was at hand was there if needed but non required, the system is very intuitive to setup… Read Full Review

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★★★★★

“An Outstanding Service - Highly Commendable ”

Written on: 22/05/2018

WOW Transfermate are unbelievably efficient. How refreshing ! From the moment you make contact to completion of your transaction these guys are top notch. The response is fast - literally within minutes of emailing you get a reply. And they always take your call - no speaking to answering machines and waiting for someone to call you back. Everything is done super quick. These guys are on the ball. All your questions answered and as much help as you need to complete. A very smooth process. I… Read Full Review

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★★★★☆

“More efficient and cost effective than Banks”

Written on: 19/05/2018 by Elsa9 (1 review written)

This is our first transaction with Transfermate which was much more efficient regarding timing of payment to beneficiary, and much more cost effective regarding foreign currency exchange rates when compared with Banks. Staff are extremely helpful. Only reason for not awarding 5 stars is due to slight hiccup with pin when initially setting up account late on a Friday evening, but this was addressed promptly on Monday morning. I would highly recommend Transfermate as service levels are excellent… Read Full Review

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★★★★★

“GBP money transfer”

Written on: 14/05/2018 by yasenandreev (1 review written)

I had to make a GBP money transfer from my EUR account. I got a great support from the team member who dealt with my payment and everything went smooth and fast enough! I would definately recommend to anyone who needs to transfer money in different currency!… Read Full Review

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★★★★★

“USA to Ireland/Europe”

Written on: 12/05/2018 by paulinehynes (1 review written)

We wanted to find a really easy to use, competitive and trustworthy foreign exchange service to move money from USA to Ireland. We actually had a bank contact willing to offer us corporate rates and TransferMate were able to match and beat that. No question the best price out there. But beyond the rates, the service is so incredibly easy to use. Ongoing we will also be transferring relatively small amounts and TransferMate is so user friendly AND price competitive it's a no brainer. I want… Read Full Review

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★★★★☆

“Friendly Efficient Service”

Written on: 11/05/2018 by Beckham213 (1 review written)

I am very happy with the service the staff at Transfermate give, they are friendly and efficient. Only thing I would say is the rates are marginally high… Read Full Review

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★★★★★

“Easy transfer”

Written on: 11/05/2018 by ouFisher18 (1 review written)

Very easy process, very helpfull staff always just a phone away to help you step by step through everything. They explain everything to you the whole process took a few minutes and the transfer was in the person account in less then 18hrs… Read Full Review

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★★★★★

“Swift efficient online transfer”

Written on: 10/05/2018 by Carina95 (1 review written)

Transfermate offer an easy-to-use system for transferring funds abroad. Once your account is set up it is relatively painless to operate the system and it is very secure. The rates are very competitive. Staff are readily available for clarification of any matters that may arise - which seldom happens as the system is so efficient. My transfers are carried out generally within 24 hours to 48 hours. I would definitely recommend Transfermate… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/05/2018 by BF1979 (1 review written)

I have been using Transfermate for a few years now. The response time & customer service from my relationship manager is second to none! Process is very straightforward and money always clears with the beneficiary very quickly… Read Full Review

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★★★★★

“Amazing service”

Written on: 05/05/2018 by Gage339 (1 review written)

Staff were amazing nothing was too much trouble. They will save you money don't go anywhere else. They were always at the end of the phone when I needed their advice… Read Full Review

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★★★★☆

“Happy with service”

Written on: 24/04/2018

Service was as described. I would be happy to recommend to a friend… Read Full Review

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★☆☆☆☆

“LOOKING FICTITIOUS”

Written on: 23/04/2018

There is no contact method EXCEPT TO SUBMIT FOMR ALOWITH ALL THE DETAILS WITH FULL NAME, ALL THE ACCOUNT NUMBERS, ADDRESS & EMAIL ETC. WHEN THEY CALL BACK NO CALLER ID No. IS WRITTING ON THE PHONE AFTER THAT THEY ARE TELLING FIRST AND ALSO SEND US YOUR BANK STATENT CONFIRMING SUFFICIENT BALANCE … Read Full Review

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★★★★★

“SPEED,EFFICIENCY AND VALUE AT TRANSFERMATE”

Written on: 20/04/2018 by Boyle401 (1 review written)

I HAD TO TRANSFER GBP£ TO NORTHERN IRELAND FOR A PERSONAL PURCHASE. MY INITIAL CONTACT WITH THE TRANSFERMATE TEAM WAS VIA THE LIVE CHAT OPTION. THERE WAS NO DELAY IN GETTING STARTED AND RESPONSE TIMES WERE VERY QUICK. FOR CLARIFICATION PURPOSES,THE TRANSFERMATE REP' CALLED ME VIA PHONE- AGAIN THERE WAS NO DELAY AND THE INFORMATION DELIVERED WAS CLEAR AND CONCISE. THIS CONTENT WAS THEN CONFIRMED BY A TIMELY EMAIL. THE RATE QUOTED FOR THE TRANSACTION WAS COMPETITIVE AND MY FUNDS WERE… Read Full Review

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★★★★★

“First Time User”

Written on: 19/04/2018 by davidholland16 (1 review written)

This is the first time I used Transfermate and as such I was a little apprehensive. I was transferring money to pay for a car so for me it was quite a large sum. It turned out I had no reason to worry because the support from both livechat and my account manager by email was quick and very helpful. Any queries I had were dealt with swiftly. The whole transfer was also very quick, not to mention good value in comparison to high street banks. I would certainly recommend Transfermate to others… Read Full Review

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★★★★★

“VERY GOOD CUSTOMER SERVICE AND OMMUNICATION”

Written on: 19/04/2018 by IANBHP (1 review written)

Was advised to use this service by a friend who was purchasing a car in a different currency. I have used the service twice myself and found it to be great. The customer care and communication was second to none and I would gladly use the service again. Also there was a saving compared to using my own bank for the transfer. The transfer was competed in the required timeline and was a simple process to set up the and account and get working on the transfers that you require… Read Full Review

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★☆☆☆☆

“2 months ago, they do not know where my money is”

Written on: 17/04/2018 by UserSpain (1 review written)

We sent two transfers through Transfermate services on the 1st of february (from Spain to Ecuador). The first one arrived on the 23rd of february. The second one never arrived. We have been wasting our time with lot of talks, e-mails... and they cannot explain to us where our money is. Finally they told us that the only solution was to apply for a recall. We are still waiting for our money. This is a big amount of money and this is a disaster for our company because we had to pay our supplier 2… Read Full Review

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