Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
94% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Worse service I've got in years!”

Written on: 03/12/2020 by Sweeneyhu389 (1 review written)

First time I have such a bad experience with a company! I had a terrible time trying to contact someone from the team to help me with a problem setting up my account. Nobody even returned my messages. Finally was able to talk to someone, they've told me I couldn't access their services telling me as per their T&C they reserve the right to refuse to negotiate an Order without giving any reason. No further explanation. This is a real waste of time, seriously!… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 21/11/2020 by Larissa135 (1 review written)

The entire process was effortless on my behalf from start to finish. The money was in the vendors account on the same day I made the transaction.All the staff I dealt with were very helpful and I would certainly use transfer mate again… Read Full Review

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★★★★★

“First Time User With Transfermate”

Written on: 11/11/2020 by Senior71 (1 review written)

I recently openned an account with Transfermate to assisit with the transfer of funds for the purchase of a property abroad. The application process was straightforward and the person I dealt with was extremely helpful keeping me up to date with the status of my application. On the day the funds were to be transferred I was quite nervous but another person was excellent in supporting me through the process, I felt confident in Transfermate's abilities to take good care of my money and ensure… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 10/11/2020 by NoreenI (1 review written)

Staff very helpful and so nice. Easy to set up an account and communication / information from team very clear. Booking the FX was so simple and quick. Highly recommend anyone who needs to book an FX to use TransferMate… Read Full Review

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★★★★★

“Money transfer to UK ”

Written on: 15/10/2020 by Richard94 (1 review written)

What a pleasure to be able to do this transaction online from the comfort of my own home without having to rely on the main banks. The online process was straightforward and easy to manage. Security is good and I like the PIN control via mobile. Easy to set up a new Beneficiary - just like setting up a new Payee in normal banking. There is scope to improve this part of the online process - there are further non essential pieces Of data which should be clearly marked. Finally my favourite bit is… Read Full Review

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★★★★★

“Good value and easy to carry out”

Written on: 12/10/2020 by ArielMunoz (1 review written)

The Transfermate system is quite straightforward once you get your accounts setup and registered. Most things are quite intuitive but if you have any misunderstandings at any stage help is at hand. My last FX payment sailed through and at significantly better rate than my bank, who I have been with for forty years. I'm only an occasional user and have tried other providers, some of which made it far too complex and unnecessarily long winded… Read Full Review

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★★★★★

“Worked absolutely perfectly”

Written on: 08/09/2020 by IsaacGoode (1 review written)

Transfermate was the cheapest way to convert and send money I could find. Would definitely recommend it. Staff members were very helpful on the phone too… Read Full Review

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★★★★★

“Transfer-mate 100% process”

Written on: 05/08/2020 by Marina200 (1 review written)

The company and employees have proved to be over the last few years a very efficient and professional way for me to transfer funds between the UK and the Republic of Ireland. Thanks for the Service a satisfied Customer… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/07/2020 by Rinkinstown (1 review written)

Third time using service to make an overseas purchase and very happy with the service. Seemless transfer and interface… Read Full Review

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★★★★☆

“Good service”

Written on: 20/07/2020 by 481Frazier (1 review written)

She is very good, I have delt with here a few times now. All the paperwork now for anti money laundering is a pain, I dont feels happy having to forward bank account balance's etc, but of course not of that is transfermates's fault. Good company to deal with… Read Full Review

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★☆☆☆☆

“They give no solution”

Written on: 20/07/2020 by 323McCall (1 review written)

I have an operation number is not recognized by the destination bank and neither is its payment… Read Full Review

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★★☆☆☆

“Not a user Friendly portal”

Written on: 16/07/2020 by EddieFard (1 review written)

The online portal is not a user friendly because searching beneficiaries is a nightmare and you are unable to edit the bank detail of a beneficiary if the bank details changed. For this you should open a new account. I have already mentioned these problems to the support of Transfermate Australia but they do not care to fix the problems… Read Full Review

Eddiefard's Response to EddieFard's Review

Written on: 16/07/2020

There is also another problem. There is no way for you to check the bank account and swift code of a beneficiary. It only shows the first and the last letters or number and it puts x for the other characters. So how should I check and confirm if I am paying to the right bank details.

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★★★★★

“Customer service were excellent ”

Written on: 15/07/2020 by Izabelle230 (1 review written)

I would highly recommend transfermate to family and friends. Professional service with excellent and helpful customer service staff who explained each step of their service extensively… Read Full Review

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★★★★★

“Competitive fast reliable”

Written on: 14/07/2020 by Matiasl428 (1 review written)

I have been using Transfermate on a regular basis for over a year now, won't be changing as its a fast service with excellent support from the Kilkenny base… Read Full Review

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★★★★★

“Great service”

Written on: 01/07/2020 by Yuremt410 (1 review written)

Very happy with my experience. very professional. Did the transaction very fast and at a good (not great) rate. I would recommend them to a friend… Read Full Review

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★★★★☆

“User friendly and efficient service”

Written on: 24/06/2020

I found the service very easy to use and I was surprised by how quickly my transfer was processed. Great rates when compared to foreign bank rates! I experienced friendly and helpful customer service via the phone. I would highly recommend Transfermate to others who want a quick and easy service… Read Full Review

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★★★☆☆

“NEW User Experience”

Written on: 23/06/2020 by CelesteVaughan242 (1 review written)

As a new user to Transfermate, I was generally happy with the overall experience however I felt the website could be slicker in leading you through the process, and secondly until you specify your transfer you cant see the actual exchange rate. This is a drawback as I want to convert euro to STG on a regular basis, but wont decide how much until i see the daily rate. The online converter is only indicative and therefore this is something you could improve. I entered my own bank details - this… Read Full Review

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★★★★★

“Amazing service, secure system”

Written on: 26/05/2020 by abel.falcon (1 review written)

Leaving apart the costs (much more cheaper than a "traditional bank"), Transfermate is a very reliable transfer system. We have been working with Transfermate for a couple years, and we had zero problems, the complete oposite, everything was help and assistance from Transfermate agents in every transfer or doubt. I want to give a special thank to Javier Garcia, a sales executive who helped us recovering a big amount of money which we were about to loss in a phishing case. Thanks to his fast… Read Full Review

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★★★★★

“Motorbike Purchase from UK to IRL”

Written on: 05/05/2020 by mjAdair246 (1 review written)

Initially I was apprehensive using the transfer system, it was my first time using it. But from my first phone call I was given all information clearly and consciously about the process… Read Full Review

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★★☆☆☆

“Très compliqué à paramettrer par rapport à...”

Written on: 23/03/2020 by 181Timmons (1 review written)

Très compliqué à paramettrer par rapport à d'autres sites… Read Full Review

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