UST GG5500 Reviews
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“Reliable workhorse”
Written on: 01/07/2018
I purchased the UST GG5500 for hurricane electricity outages in 2008. It starts easily and continues to run great. I run it empty before putting it up and have not needed any replacement parts. I check the oil every time I use it and it doesn't burn or leak oil. The gas gauge has faded from sunlight and so it is hard to read. That's not a problem for me because during storms I fill it only when it runs out of gas. My GG5500 has been a reliable workhorse that starts easily and runs great… Read Full Review
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“Generator section parts are ont available anywhere.”
Written on: 25/09/2017 by RandyEllis (1 review written)
The gasoline engine runs but requires constant adjusting from use to use. At last use it ran fine for 3 hours then quit producing power. It turned out that the diode/rectifier/resistor packs on the rotor were loose and lying in the bottom of the frame. They were hard-soldered in a very poor manner. Poor manufacturing quality control. These generators are mainly worthless. It is becoming very difficult to find a well-made generator made in the USA, and the Chinese design is old and very much… Read Full Review
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“Some minor problems, but not bad for the money”
Written on: 11/07/2016 by Elisa395 (1 review written)
I've never owned a generator and bought one of these, about 4 years ago, during a heat wave/power outage in Michigan. As I recall, I paid just under $600.00 for the thing - at Walmart. This thing has gotten a lot of use, because shortly after I bought it we moved from the city to a rural area which is famous for it's power outages. I'm on generator power, right now, as I write this....!!! Two things went wrong with this: (1) the gas/fuel gauge on the top quit working after the first use, and… Read Full Review
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“bad carburetor after only 13 hours usage”
Written on: 16/09/2015
got my UST GG5500 from Wally world about 3 years ago, it's been sitting in my out building for over a year and wouldn't start last winter, it did last just past the warranty, no big surprise there, luckily we didn't have but a couple of short term power outages last winter, I decided to try to get it started again today hoping it was just a bad spark plug or something simple to fix, but figured out it was a bad carb.... when it was new, my initial impression of this generator was great, it… Read Full Review
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“Great value”
Written on: 14/09/2014 by Chacew423 (1 review written)
Bought from a friend when it was almost new. He bought an electric start to replace it. It has been great. The capacitor did go out, but I got a replacement at an A/C industrial supply house - $10.00. I probably have 800 hours on this genset powering my RV and some 2000 watt fishing lights. Replaced the pull rope. Does not use or leak oil. Let it sit too long with gas in the bowl one time. Replacement carb was $25.00. Very dependable… Read Full Review
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“They are all (literally) the same!!!”
Written on: 30/07/2014
This generator, and any and all generators in the ''cheap'' price range are _all_ made in China, _all_ made of the same type & (lack of) quality parts. I am very serious. Take a close look at _all_ of them and you will notice the exact same design. The ''design'' is not common due to generators _being_ ''common''. They are all ''common'' because they are all made from the same exact cheap-as-possible (and seriously flawed) design... with every aspect being lowest possible quality. Most of… Read Full Review
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“gg5500 generator”
Written on: 11/03/2014 by johndooo (1 review written)
Terrible experience got 2 of the 5500 generators from walmart both had major failure less than one hour took them to professional licencenced repair faclity at my cost ust tools rejected request for warranty total run around beware these are junk I am contacting all corporate buyers until they stand behind their product … Read Full Review
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“Good price for the power”
Written on: 04/05/2013
I bought this mainly to use for when we are out traveling with my travel trailer. I have had it for 5 years now and for the most part I do not have any issues with it. It's able to power our A/C unit, refrigerator, and appliances without any issues. The only two minor issues is that one of the wheel brackets was not welded good and bend when moving the generator. I had to reinforce it myself to fix. The other is that every now and then the when turning off the engine it would back fire. It… Read Full Review
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“UST GG5500 (5500W) portable generator gas leak at...”
Written on: 20/02/2013
I bought this machine from Walmart, North Windham, CT on 2/7/13 for winter storm. The saler told me that the machine is a returned one and never been used and it was tested at Walmart without any problem. They gave me $50 discount and I paid $450 for the machine. Since there was no other generator left, I determined to get it. I did not use it since the storm did not cause any power outage. I tested it on 2/18/13. I could start the machine and the voltage was normal. It is 120V without load and… Read Full Review
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“Leaky Shutoff Valve”
Written on: 19/12/2012 by Always_without_power_in_winter (1 review written)
I went to WalMart and bought a good size generator UST 5500W for power outages, just before last Christmas. Ran it about 20 minutes, after assembly. This year after being in storage I Smelled a gas odor and thought my van had a problem. Left my van Out of the garage for a couple of days. Went back into the garage and found a soaked piece of plywood that I left my generator on. My gas shutoff valve was closed and it leaked all the stored gasoline. Talked to some friends about the leak and they… Read Full Review
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“Runs”
Written on: 09/11/2012 by Lucky2012 (1 review written)
Bought after Sandy hit our area. No power for over 9 days. Found this generator at Walmart selling for $500. Initial run only lasted 3 minutes and subsequent runs were for also around 3 +- minutes. After some checking discovered that if I left the gas fill cap lose the unit ran as long as needed. There is some type of vent valve on top of the tank that does not seem to be working. I assume this valve should allow air to enter the tank as fuel is used. Never could reach anyone on the 800… Read Full Review
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“Under 90 days, let me know ”
Written on: 08/11/2012 by stevenic0130 (1 review written)
If anyone purchased one of these from Walmart and paid cash under 90 days ago contact me @ [email protected] - I have a deal for you… Read Full Review
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“UST 5500 No Problems.”
Written on: 04/11/2012 by ppbskis (1 review written)
Live on Jersey Shore 1/2 mile from beach. Heard that the power could be out for as long as a month. Wal-Mart had the 5500 Watt for $ 585.00. Once home, fueled it up, readied my cables, and as per the starting instructions pulled it and it fired up on the very first pull. I had read these reviews after I purchased and was initially leery of the fuel tank, and fuel shut off valve issues. My position is that the valve appears to function easily and unless it was turned the wrong way I see no… Read Full Review
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“Pretty good generator for the price”
Written on: 02/11/2012 by Nkalmanidis (1 review written)
I purchased this generator at Walmart 4200 W A day before the storm sandy hit It was the best thing I ever did Because this generator has been running for five days straight Only stop to change the oil every 20 hours It was running two refrigerators three TVs with DVD players Five lamps a portable heater a camera baby monitor It did it's job very well … Read Full Review
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“GG5500 UST Generator”
Written on: 30/10/2012 by Neisserj1 (1 review written)
I bought this generator at Walmart for hurricane Sandy. I unbowed it and installed the wheel kit. Added oil and it fired right up on the first pool. The only problem I ran onto was when I went to turn the fuel valve on the lever snapped off. This also happened to a friend that bought one the same time I did. This is a low end generator made in China. You get what you pay for so unless it is an Emergency try to buy a better quality generator that will work when you need it. Mine has only 2 hours… Read Full Review
Marieange1804's Response to Neisserj1's Review
Written on: 31/10/2012
I also bought the same model at Walmart this past Sunday for $500 and my son put it together pretty quickly. We didn't need to use it after all because fortunately we didn't lose power in my area, which is a few miles south of Boston. One concern I have with this unit is the noise level, which I noticed when my son initially started it. We put it a few feet away from the house in my back yard, so I wonder if the noise will bother my neighbors to the point where they'll complain. I bought it as a back up primarily for my sump pump. I'm thinking of returning the UST to Walmart and buying a small Honda generator, which may be less noisy but probably more expensive. I'm also concerned about not being able to find parts for the UST unit if it breaks down. Does anyone know where to get parts for UST generators?
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Aliciamalone1982's reply to Marieange1804's Comment
Written on: 23/07/2021
I just ordered a replacement capacitor from generatorguru.com.
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“PARTS”
Written on: 19/09/2012 by tslick (1 review written)
Good Generator for the price BUT where do you get PARTS for this. I need a new Fuel tank and fuel shut-off valve… Read Full Review
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“UST 5500 Generator”
Written on: 17/09/2011
Bought this generator in a pinch. We started having rolling black outs in my area, so I needed to have something to keep all my important electronics/appliances running. I needed something PDQ. I went out to Pep Boys where I had seen some before. Bought the ust 5500 for just over $500. This generator ran/run great. Ended up connecting my mothers medical equipment(Parkinson's), 1 Samsung 21cu ft fridge, 2 window air conditioners, Laptop, and one TV to this machine(if you do this, make sure you… Read Full Review
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“worked great”
Written on: 29/05/2011 by papermate (1 review written)
Power went out picked up at local walmart for $500. Ran 15 hours with no problem. Ran well pump, 2 refrigerators, freezer, and tv with a light or 2, I would only start it up and run it for a few hours and shut it off for a few as we needed it… Read Full Review
Guest's Response to papermate's Review
Written on: 29/01/2012
are your appliances and such running OK now, when you hooked-up the generator did your lights flicker like they were going out of control
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“Does anyone know where to get parts for the UST GG5500...”
Written on: 05/03/2011
Does anyone know where to get parts for the UST GG5500 generator? Sears Parts Direct says it can get parts, but it actually acquires the parts from the manufacturer; which you can't get parts from either. Do not buy this generator! We live off the grid and this generator broke within a week of use, and you cannot get a response from the manufacturer or parts!!… Read Full Review
Guest's Comment
Written on: 19/07/2011
your absolotely right, it is worthless same as the warranties not worth the paper their printed on, sadly i bought this generator and now we are without power, granted we live off the grid, dealing with pep boys who sell the generator refer you to the manufactor who in turn gives you the run around, not a very professional business, and their company dont deal with any extended warranties, so yes i agree with you do not i repeat do not buy this generator, if you can pay a little more for something that is durable and the warranties are sound.
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Guest's Comment
Written on: 16/09/2011
i have the same problem like you. the thing broke down on the 4th day. tried to call them so many time but they don't answer the phone or put me on hold for hours.
i bought this new Honda one. it is much more expensive but worth every peny of it.
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“My daughter bought a UST GG5500 and after 3 hours of...”
Written on: 19/12/2010
My daughter bought a UST GG5500 and after 3 hours of running the power came back on they disconnected everything and they left it sitting for almost a hour and went and got it and brought it back into the basement from outside,it caught on fire and could have burnt their house down it burnt my son in law's face and arm we are so very thankful they were home and not in bed or they would have lost there home or got burnt up in the fire!! we need help with this ASAP… Read Full Review
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Dant321's Comment
Written on: 21/12/2015
What did you do to remedy your situation?