The service was the worst I have ever encountered at any meet and greet service. I waited for my car to be returned for over an hour. I was very frustrated and angry. Avoid this company at all costs.

Made me wait with my young family for over 20 min outed because they don’t pick up there phone which you’re supposed to ring before you arrive. On arrival rude & unhelpful. Awful awful service . I have used other companies in the past and they have been quick & efficient. This company is the polar opposite. Avoid.

Very efficient service but beware if your car is damaged they do everything in their power to avoid responsibility. I dropped my car off at 05.30 on 6th September. It was not inspected by the driver but just driven off.It was returned at 01.15am on 21st September. The driver got out of the car and stood in the road and I had to cross to him to collect my keys. He immediately got into a waiting car and was driven off with no time for me to inspect my car. When I did inspect the car there was damage to the rear bumper and trim. I rang the company at 02.07am to be told they were not responsible as I did not inform the driver at the airport. This is now in the hands of CAB and trading standards.

1 hour late to return the car. Paperwork said 1pm. They lied and said the paperwork said 2pm. The car turned up at 2pm, and they just said they were very busy. Absolute rip off and should be avoided at all costs.

Please be aware that if you trust your car to this company it will be left on a road in Wythenshawe called Kingsgate, not in a secure compound.

This organization was recommended to me so I decided to try them. Unfortunately the experience was not at all good for me. Ultimate outcome and service was one I now regret. Item stolen from the car and despite PM&G saying that they keep the cars in a safe place and no one else had access to the keys, they did not take responsibility. Therefore became an expensive way of parking. Have since gone back to APH who I have used for a number of years, several times a year and have had excellent service. Would certainly not recommend PM&G.

Parked my car last October there and on pick up, my husband noticed straight away that the driver side door was keyed badly! Told the driver who was already walking away and he couldn't be bothered, and said to call the office. I called the office and was told to send an email. He replied blaming an ex employee and promised to sort out. Sent a quote as recommended and surprise surprise, no reply!

AVOID... If I could rate them with zero stars I would. Car was keyed, service dreadful and staff unhelpful, rude, abrupt and arrogant. No response from complaint and eventually reported to TRADING STANDARDS.

I have just used this meet and greet company, and I have no complaints at all, we was 1 hour late for our arranged drop of time, due to traffic, phoned company who did not make it a problem, the guy who met us, was friendly and professional. On our arrival home we phoned when we landed, we then waited ages for our cases, but our car was waiting for us at the meeting place, When flying from Gatwick airport, I would use this company again. Just one more thing, we messed up on the booking, just emailed them to correct it.

Shocking...my car was returned vandalised, it had been 'keyed' along the whole length so deep that it had gone through the paint and into the metalwork. It was also filthy, someone had either sprayed beer or worse all over it. The owner said he would reimburse me but has not returned my call or email, he blamed the damage on an ex employee and said it had become a police matter.

On arrival at Gatwick, I waited 15 minutes for them to arrive. On my return, I followed their procedure and called twice and I still waited 35 minutes for my car to arrive. When the car did finally arrive, it was in such a mess. It had obviously been parked underneath trees and was covered in birds droppings! The Eastern European guy who delivered the car was rude and was not interested. I called the company and spoke with the owner who at the time seemed nice and he recommended I get the car valeted and send them the invoice. When I called him to get the address, they would not give it to me (what sort of company will not provide you with their address)? I have utilised the services of several "valet companies" and I have not been happy with any of them. It is much better to know where you have parked your car in a secure environment.

Fantastic service, I would highly recommend this company, in fact I have been doing so to friends and family. Slight mix up with when booking as a friend paid via their paypal account, however this was soon resolved. I will definitely use this service again. Car also got a free wash, wax and polish!

keep well away from this awful COMPANY...................................... was slandered when i called on behalf of my boss who booked this service and they failed to SHOW. the man who considers himself as the `BOSS` - has got as much professionalism as ant and was very RUDE, ARROGANT, and extremly uncouth and offered no SOLUTION. i think i was disturbing his afternoon nap as his tone of voice was less than APPROACHABLE. obvioulsy been promoted from the car valet recently as he WASN`T able to hold an `ADULT` conversation without becomming IRATE.. well done to YOU, you know who you ARE!!! - keep up the good work in the name of `PREMIER meet and GREET`. oh and of COURSE, they take your MONEY, say they dont use `PAYPAL` and then slam the phone DOWN...LAUGHABLE behaviour for a grown man (ON a minimum WAGE). pleae never ever use this company as there is no way possible to get your money back and they get to employ people like this who sit about taking calls and cant write emails for TOFFEE!!! make sure your holiday starts on a high - stay well away from premier meet and greet and it certainly WILL....

Made a booking using PayPal. Needed to cancel (well within the refund period) and met with nothing but grief. "Carl" had disappeared off the face of the earth and his two side-kicks had no idea where their business partner had gone and they could not refund me. I have continually rung them and have said that I won't give up until I have a full refund. They are supposedly sending me a cheque from their personal account. We'll see. However will definitely be pursuing through Trading Standards.

one phone call to book, easy.

dont know where car was stored, dont really wana know, but they where there when we got there and there when we gotback, car was fine they only did 16 miles so couldnt of been parked far away.im sure if they had this level of quality service for all there customers they wouldnt get any complaints. suprised to read about poor service. this was the first time i have used thm and read reviews after so was a little worried to say the least!!! i will definately be using them again and will be recommending them to friends butwill be dissapointed if i or friends dont get the same level of service we got first time round. thanks