Queens Leather Reviews - www.queensleather.co.uk

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★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Excellent customer Service”

Written on: 16/03/2013 by DrTJohn (1 review written)

Contacted Queens leather and staff couldn't have been more knowledgeable, helpful and reassuring. Excellent communication throughout process and purchase arrived exactly as promised. Couldn't wish for better service… Read Full Review

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★★★★★

“Room for a mass of jewellery!”

Written on: 12/03/2013

I bought this jewellery box for my daughter for her birthday and she really is thrilled with it. She definately said that she didn't want one with pokey little drawers and crevises etc. that holds nothing much, and she didn't want leather as she does not like using animal sourced products. This box fitted the bill competely and all her jewelly is stashed away comfortably. The only criticism is tha she could have done with more ring slots but apart from that she loves it. She particularly… Read Full Review

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★★★★★

“Perfect!”

Written on: 13/07/2011 by DesignerDoll (1 review written)

I bought a Jewellery Box from Queensleather and found the service to be exceptional, with excellent communications, first class goods and a speedy delivery - what more could you ask for? I will definitely be back at Xmas!… Read Full Review

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★★★★★

“Father's Day Gift for my husband”

Written on: 06/07/2011

My husband has been using the same holdall for almost 30 years!! And I tohught it was time for a change! I researched various leather outlets and came upon Queens Leather. the holdall was exactly what I wanted and I was notr disppaointed when it arrived - very quickly - excellent delivery time. My husband can't wait to use it one our next hoilday in a few weeks time!… Read Full Review

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★★★★★

“Fantastic Quality and Service at Queensleather”

Written on: 06/07/2011 by ccameron (1 review written)

With my partner's 30th birthday approaching, I set out to find a quality mens leather holdall, something that he has wanted for a long time. After trawling through the Mulberry's, Dunhills and Hugo Boss options I decided to look on Ebay where I came across the Queensleather ebay shop. Here I found a unisex brown leather holdall by Rowallan, a Scottish leather goods manufacturer for under £100. I decided to order the product as I was on a strict budget, I accepted that the product would… Read Full Review

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★★★★★

“Happy Happy Happy!”

Written on: 21/06/2011 by sigurog123 (1 review written)

I bought a leather briefcase for my partner and needed it in 3 days so the deadline was pretty tight. I called before to see if they could do it and they said they could so I gave it a go. Glad I did - received it the next day! Just a really nice service, dead friendly and the products are priced better than some other sites I looked on :-) so as my title suggests - I am very happy with this company!… Read Full Review

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★☆☆☆☆

“Customer Service - not from Queens Leather”

Written on: 16/06/2011 by JamieRendell (1 review written)

My partner ordered a leather bag from QueensLeather as a Christmas gift. After using it three times the clasp on the shoulder strap broke. It seemed like a defect in the metal clasp so we contacted QueensLeather on 7th April 2011 to ask for it to be swapped out. We received a prompt response on the 10th agreeing to swap the strap if we returned it. It was also suggested that the failure was likely to have been caused by baggage handlers. We responded on the 13th April to advise we would return… Read Full Review

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Guest's Response to JamieRendell's Review

Written on: 23/06/2011

Response by Queensleather

The long winded and part-fictional review by Jamie Rendell (who is not actually a customer of ours) is the result of being reprimanded by an elderly lady director for his bullying behaviour on the telephone. No threats were made. The only reference to her husband (now deceased) was when she said ‘if my husband behaved like you I would be ashamed of him’ The result was a vitriolic attack on her character (now watered down for legal reasons).
Comments on service or product are welcomed. Verbal and written insults on a person are not. But this perhaps says more about his character than it does on the woman in question.

Reviewcentre refuse to ban this person even after the first defamatory version was published. Which rather begs the question what is the purpose of them other than a breeding ground for bullies, liars and any nasty character with a grudge? Proof, when issues are raised about the content and validity, should be obtained – not so in this case. Reviewcentre’s response to our concerns about the personal remarks were
“The review has not needlessly or maliciously upset, embarrassed or annoyed you” (?)
“The review is not defamatory of a single person as no individual is named in the review at this time” (well the first unedited review did and he should have been banned then)

Thankfully we have 1,811 happy customers on a well known auction site who all loved our products and our service. Every single one of them left positive feedback.


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★★★★★

“I recently bought some xmas presents from...”

Written on: 25/11/2008 by dmerrics (1 review written)

I recently bought some xmas presents from queensleather.co.uk and found the service excellent. I ordered Monday afternoon and received it Wed morning… Read Full Review

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★★★★★

“I am more than happy with my order from Queens...”

Written on: 19/11/2008 by roisin johnston (1 review written)

I am more than happy with my order from Queens Leather. It was a good price, came on time and was wrapped up carefully to make sure no damage was done to the item… Read Full Review

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★★★★★

“I recently bought a jewellery box from Queens Leather...”

Written on: 19/09/2008 by averildianne (1 review written)

I recently bought a jewellery box from Queens Leather and was very happy with my purchase. It was cheaper than most other sites selling the same thing and I found the communication excellent… Read Full Review

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