Bloomex Reviews - www.bloomex.ca

★★★★☆
4.4 / 5
89.8% of users recommend this
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Bloomex www.bloomex.ca
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Latest Reviews

★★★★☆

“Fruit Basket”

Written on: 19/01/2021 by chatscouts (1 review written)

Fast delivery. Wopuld order again… Read Full Review

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★★★★★

“Nice Christmas arrangement”

Written on: 19/01/2021 by 219Dowling (1 review written)

I ordered a small live tree for a friend for Christmas, after checking with local florists and not having any luck finding one. My friend was delighted with it and with the teddy bear and chocolates that were included. The price was very reasonable and the delivery was fine. I misunderstood when it would be delivered, but Bloomex was very helpful in giving me the correct information. I would definitely recommend their service… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 19/01/2021 by Wyleyp (1 review written)

I recently had a very positive customer service experience with Bloomex. I had ordered flowers for a friend, for delivery shortly before Christmas. But she told me they never arrived. I then contacted Bloomex, expecting to be given the runaround. Instead, Bloomex immediately offered to re-send the order. My friend was delighted with the beautiful bouquet even if it arrived after the holidays. Thanks, Bloomex! Wyley, Toronto… Read Full Review

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★★☆☆☆

“Poor product gift basket”

Written on: 16/01/2021 by Gilbertv344 (1 review written)

I received what was supposed to be a Wine and Cheese basket for my birthday from my sister who is recovering from a life threatening illness and still is incapacitated. The basket was advertised as Including gourmet gift assortment and wine and cheese. She spent $100 that included shipping and paid extra for a special birthday card. There was no cheese in the basket and the “gourmet” items included a Nature Valley granola bar that retails for $.60 and a chocolate bar and cookies also under… Read Full Review

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★★★★★

“Consistently Delivering Fresh Flowers On Time”

Written on: 15/01/2021 by 45Reid (1 review written)

I have been ordering flowers for over 11 years. Bloomex has always come thru for me, even if I ordered flowers last minute. Their prices have always remained competitive. The variety of flowers they offer is like no other company. I have tried several large florist, but Bloomex beats them all. In today's world, this is my way of giving back to a Canadian owned business… Read Full Review

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★★★★★

“Fresh, beautiful cut flowers at a good price!”

Written on: 13/01/2021 by Gardenerjenn (1 review written)

I have ordered from Bloomex twice and have been very satisfied. Although I have sent flowers out of province and have never seen them , the recipients were very happy with them. Customer service responded in a timely fashion when there was a problem with my recent order. The issue was rectified at no cost to me. I will order from Bloomex again in future. Great selection of flowers and abundance of varieties at different price points. They have promotional offers as well… Read Full Review

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★☆☆☆☆

“Take your money and don’t deliver ”

Written on: 11/01/2021 by NDSOUZA (1 review written)

I placed an order for delivery on Dec 29th. A fairly expensive basket for an elderly couple for Christmas. I received a message that it was delivered. The recipients never received it. I sent an email to Bloomex on Dec 30th with no response. I called in a couple of days later, the agent could only send a message to the warehouse to investigate and advised I would receive a response within 24hours. I received a response and was told it was left next to a couch. There was no couch outside the… Read Full Review

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★☆☆☆☆

“Don’t spend your money”

Written on: 10/01/2021 by Peanut1000 (1 review written)

I purchased a fruit basket from this company, Bloomex, on Dec. 22 for my children and toddler grandchildren. The basket was supposed to be 24 pieces of deluxe fruit. What was sent was 6 oranges, 6 apples, a bruised mango and a very rotten, moldy pineapple for a total of $126.44. For five days after the basket was delivered we tried to get a return label. My children begged me to let them throw away their Christmas present. I told them to put it on their front porch in a garbage bag and wait for… Read Full Review

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★☆☆☆☆

“Do not consider this company”

Written on: 07/01/2021 by JanessaAlmeida449 (1 review written)

After ordering 2 identical deliveries of a poinsettia and a candy basket for 2 different parts of Canada, I was faced with an embarrassing situation. One delivery had no flower and the basket was extremely sparse for the over $50 I paid for it. Eventually I was returned my money for the flower. The second delivery was really pitiful. The $50 basket that was supposed to be Lindt had two small bars, three wrapped candies and a solitary stick of licorice. The plant was substituted with a very… Read Full Review

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★☆☆☆☆

“worst florist ever, no customer service, no refunds”

Written on: 05/01/2021 by simon_g123456 (1 review written)

order was never delivered, been pushing them for a week and they were never able to deliver, no reason given, no apologies refund not received after 1 month from order date and countless conversations with them worst customer service ever, not able to talk to a live person, only able to get to them through their chat, you are talking to one of their bots half the time, i opened a dispute with my credit card company and just hope to get my money back when i talked to them about the refund they… Read Full Review

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★☆☆☆☆

“Don't expect to get what you ordered”

Written on: 05/01/2021 by Bestosterones (1 review written)

I ordered a holiday arrangement for my senior Mother- it contained roses and lilies and was pre-arranged in a vase with a ribbon. What was received looked absolutely nothing like I was promised (no roses, no lilies, no ribbon and no vase) and I was not informed/consulted of the change- which on their website they claim happens very rarely. I read many other reviews with similar concerns. When I sent customer service a picture of the arrangement they stated that the flowers were "fresh and… Read Full Review

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★★★★★

“Great delivery service ”

Written on: 04/01/2021 by Genevieve212 (1 review written)

My friend was thrilled to receive the flowers with bright colours and freshness. Thank you for making my friend to smile and make her day more brighter like your flowers… Read Full Review

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★☆☆☆☆

“Do not order from Bloomex: unsafe deliveries”

Written on: 31/12/2020 by MERLISA (1 review written)

I have sent multiple communications about a delivery that happened on December 23rd, and the nature of this delivery is extremely concerning. Bloomex has ignored all of my messages: emails, voicemails, Instagram messages, live chats. This was a serious safety concern I was trying to raise with Bloomex and I’m beyond disappointed at the ZERO response. Every company has a responsibility to keep their customers’ safety a priority, and Bloomex failed to do that. this could potentially be a law… Read Full Review

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★☆☆☆☆

“Don't waste your money”

Written on: 30/12/2020 by kawebster (1 review written)

Very disappointed. I ordered flowers Dec 9, 2020 to be delivered to my aunt Dec 11. Talked to her Christmas day to find out they were never delivered. No notification of an issue. Was online for an hour with online chat just to receive three different prompts that it will just take a moment to go through the details, please wait a moment. To me a moment is much less than an hour. Called to be told all our agents are busy. No resolution Dec 30, they have my money and no flowers were… Read Full Review

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★☆☆☆☆

“Absolutely Disgraceful! Dead Frozen Flowers and NO...”

Written on: 30/12/2020 by WSFoster (1 review written)

Absolutely dreadful! This is the first time I ever used Bloomex and it will certainly be the last. I ordered a Christmas Bouquet (Holiday Splendor) which, from their website is made of white roses, white chrysanthemums, red carnations, white baby's breath, holly, and evergreen foliage. Instead what arrived was a dead frozen bouquet of yellow daisies, purple mums and red roses with cheap leatherleaf foliage - NOTHING like the original. The bouquet ordered was NOT the bouquet delivered. The… Read Full Review

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★★★☆☆

“Disappointed”

Written on: 27/12/2020 by GabeW (1 review written)

When I first reviewed Bloomex, I had just ordered and given them 5 stars because the ordering experience and price was wonderful. However, the delivery experience and the product has made me change my rating. The delivery was 2 days late (I ordered on Dec 19 for delivery on Dec 22 and it arrived on Dec 24). Customer service gave minimal information. Normally my recipients would have sent me a picture of the basket but they did not and they barely said anything about it. That was a polite way of… Read Full Review

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★★★★★

“Fast, efficient and beautiful flowers”

Written on: 24/12/2020 by Terripopein (1 review written)

First time bloomex user, I found the site online to send flowers in another town, very easy to navigate, good pictures to show what products are. Also very user friendly website with fast delivery options available. The flowers showed up beautifully wrapped and were very good quality, also while maintaining status of the order on the way. Couldn’t be happier with the savings I got by using there website for the absolutely gorgeous flowers that were sent. … Read Full Review

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★☆☆☆☆

“Did not deliver”

Written on: 23/12/2020 by nmMcCain1955 (1 review written)

I ordered a nice bouquet and chocolates for an elderly relative's birthday. I placed the order over a week before the delivery date. They did not arrive. I inquired on line and left a message but got a run around. I would recommend staying clear of this company… Read Full Review

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★★★★★

“christmas surprises”

Written on: 21/12/2020 by Dunn1989 (1 review written)

I really appreciate the follow up thru email. I could follow the delivery. excellent service... the schedule delivery was right on. All my 4 recipients called me already and were very happy with their basket of goodies. thank you again. it was my second time to use your service and I was pleased again/… Read Full Review

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★☆☆☆☆

“One Star is far to generous of a rating ”

Written on: 20/12/2020 by Trinity1989 (1 review written)

I ordered flowers and the flowers that was delivered and what was ordered are not only different but the presentation was horrific. It looked like a 5 year old put the flowers together. I wish I could add pictures to this review. The ribbon looked like it was the end of the role and cut in a jigsaw and tied terribly. The flowers were not what I ordered and not even trimmed to have them the same size and present nice. Instead I got random sized flowers. I am so embarrassed that the recipient… Read Full Review

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