Leather Sofa World Reviews - www.leathersofaworld.com

★★★☆☆
3.5 / 5
63% of users recommend this
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Latest Reviews

★☆☆☆☆

“PLEASE, PLEASE, PLEASE DON'T BUY FROM THESE!!!!!!!!!!!!”

Written on: 12/07/2017 by TCrump (1 review written)

More like plastic leather world! I bought 2 Zillow sofa's that were changed due to tearing of the (leather) PLASTIC after 4 months. The two replacements also teared, Reported them to trading standards and filed for a CCJ only to be informed by the court that they've gone into liquidation, AGAIN! changed hands and continued as Leather sofa world, same premises, same staff and selling the same rubbish. Save yourself money and buy from a decent company!… Read Full Review

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★☆☆☆☆

“Not trustworthy on there gaurenti try and fob you ”

Written on: 01/07/2017 by BriceMoser (1 review written)

Never again,paid £900 extra for cover but been fobed of to each other. Customer service not worth contacting… Read Full Review

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★★☆☆☆

“Bad customer services no not any customer services”

Written on: 05/06/2017 by Wilson143 (1 review written)

Delivered to my lounge left all wrapped up I had to put legs on and one scratched both ends spoke to them promised new leg And I payed for it all . Was promised my delivery charge no joy after 6 weeks at least you ring they answer and promise but nothing happens terrible company keep away… Read Full Review

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★☆☆☆☆

“No customer services”

Written on: 27/05/2017 by AngieHolloway (1 review written)

Paid for delivery ,unwrap and legs on a settee it was put in room and left ,was promised delivery charge back as I had to do it all and then I noticed back leg scratched either side sent pictures a emails and a few phone calls they answer calls but not emails they do not have a customer services they just fob you off keep away… Read Full Review

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★☆☆☆☆

“Leather sofa world worst company i the UK”

Written on: 11/01/2017 by Ashtonr9 (1 review written)

Leather Sofa world Leather Sofa World Bromford Lane Birmingham West Midlands B24 8DP I ordered a sofa in Dec. Sofa world Told me it would be delivered in 2 working days which turn out to be 2 weeks! I rang them on the day of delivery to see if they had a time slot to be told they had forgot to put it on the truck. It arrived the next day by one guy on a pallet and have a guess what!!! it was damaged which I then phone the company to tell them this . I got no apology and was told they would… Read Full Review

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★☆☆☆☆

“Appalling!!!!”

Written on: 19/08/2016 by 323Somerville (1 review written)

Bought a two seater and a three seater!!! Spent a grand and the leather is splitting and cracking. Item still under warranty but still no repair done or anything to sort it out. I have been emailing for five months now a rep came out two months ago and nothing. The after service is shocking no one replies back or you get a guy with bad emailing attitude saying they have tried contacting me but I have refused to have repair carried out. Why would I refuse when I am emailing everyday to ask… Read Full Review

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★☆☆☆☆

“So called leather”

Written on: 28/05/2016 by Garrun (1 review written)

Bought a three piece suite under three years ago,which now looks like a twenty five year old suite.Leather is all peeling and fracked as well as springs broken.On making contact we were told the guarantee only applied to the frame.We are a retired couple so very little use,so I assume a family with this suite would now be spotting on rags… Read Full Review

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★☆☆☆☆

“Terrible service, false advertising, still awaiting refund”

Written on: 07/05/2016

Ordered a sofa on 20th April based on it being in stock and paid an additional £80 for a two man delivery within 7 days. Never heard anything back so contacted them on 26th April to confirm delivery the following day. The chap on the phone was clueless and stated he would get a manager to call me back. The call never arrived. Instead I received an email stating the item was not in stock, was discontinued and should not have been on the website. I requested a call, but again never received… Read Full Review

17Flowerpower's Comment

Written on: 15/08/2016

Omg I am in the same position! They mislead their customers by advertising products which the claim to have in stock which they don't have. They took my money and I'm still waiting for a refund!! They just take your money and don't have the intention to return.

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★☆☆☆☆

“Rubbish quality and customer service. DO NOT WASTE...”

Written on: 04/12/2015 by MRashid (1 review written)

Just finished speaking to Leather Sofa World about rips and wearing away of leather in all three of our recliner 2 x 3 seater and 1 armchair. Contour Espresso Brown is the set we bought. We have only these for 8 months and all have ripped from the arm cushions. When calling leather sofa world they said it is not a manufacturers error and gave a lame excuse that all three sofa must have been pulled from the arm cushions to rip. I can understand that excuse for one sofa but for all three?????… Read Full Review

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★★★★★

“Valencia Corner sofa”

Written on: 02/12/2015 by SMR3 (1 review written)

Rang up last Saturday enquiring about the Valencia corner sofa, I had looked everywhere else to find this style, problem was it was too far to go to view, so on the reassurance of the salesman, I nervously purchased it! But was promised a refund if I was not satisfied. They were extremely helpful, delivery was surprisingly cheap, & bonus, the guys put the whole unit together & took my old sofa away! Love it! Style is amazing & it is all I hoped it would be! Quality & quantity!& delivered within… Read Full Review

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★★★★★

“All seems okay”

Written on: 16/11/2015 by cxKelley302 (1 review written)

Ordered in the Sunday and suite delivered on the Friday when they rang to say they had a spare delivery slot which i accepted. Delivery guys helpful and friendly, offered to unpack it all for me but i wasn,t ready yet due to the early delivery date. Unpacked it yesterday and all seems okay. Have to say that there are no problems with the suite that we have noticed and if that remains the case, then this is a fantastic suite for a really, really good price. No damage at all, it is better than… Read Full Review

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★☆☆☆☆

“NOT LEATHER BUT PLASTIC”

Written on: 06/10/2015 by bobbobby (1 review written)

Do not buy from these. They advertise leather but you may get plastic. By the time you realise it, they've gone into liquidation and changed hands only to continue trading under the same name with the same people working there so don't expect any guarantees to be honoured… Read Full Review

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★★★★★

“I love their selection and the quality. very cool...”

Written on: 16/05/2015 by DaveBaker1 (3 reviews written)

I love their selection and the quality. very cool store!… Read Full Review

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★☆☆☆☆

“Poor Customer Service ”

Written on: 05/05/2015

Ordered a set of 2, 3-seater sofas from Leather Sofa World mid-December 2014 -paying £75 for a 2-person delivery because they were being delivered to a residential address. In January, the sofas arrived on a pallet in a truck with just the truck driver. The driver offered to machine-lift the sofas from the truck and leave them on the street (the recipient is obviously elderly). When this 'offer' was politely declined, the driver explained that despite the delivery fee instructions the sofas… Read Full Review

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★★★★☆

“got my sofa set,well delited”

Written on: 24/04/2015 by n_mac (1 review written)

well I ordered my Jordan 3+1+1 recliner set and I was happy with the price,and price of delivery,was gonna cost me 132 bucks to deliver it to the as.s end of nowhere where I stay which is cheap,had a wee technical problem and turns out leather sofa world had to pay about £160 extra out there own pocket which was pretty good,i knew it would take a wee bit longer the delivery but I was reading all these bad reviews and it put the fear in me(turns out the bad reviews were probably a pile of… Read Full Review

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★★★★★

“Great sofa at a fabulous price”

Written on: 31/03/2015 by Keating1976 (1 review written)

Just got delivery of my Valencia Corner Sofa this weekend after ordering it just a couple of weeks ago. I looked at lots of sofas before ordering and was very much in two minds about odering from this company after reading some of the reviews.The customer service over the phone;;price and look swayed me.Im really pleased I took the risk now with only seeing the sofa online first.It looks identical to photos and certainly at this stage appears a really good and well made piece of furniture. The… Read Full Review

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★★★★☆

“Very stylish and Comfortable ”

Written on: 09/12/2014 by Masontd325 (1 review written)

My new sofa is really comfortable to sit on and looks really good in my room. I was worried off buying it off line but I made the right choice… Read Full Review

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★★★★★

“Stunning Sofas With Stunning Prices”

Written on: 09/12/2014 by GordonHuffman67 (1 review written)

I love my new sofa. It's very stylish and the colour is a bright red. The leather is really nice and comfortable and it reclines smoothly. Over all great price amazing service and brilliant sofa… Read Full Review

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★★★★☆

“Great Christmas Sale”

Written on: 09/12/2014 by CamilleWhitehead392 (1 review written)

I was looking everywhere for a sofa and to get it before Christmas as it was a present. All the other places I looked at wasn't going to delivery till after Christmas. So I asked the staff here and they said I could have it in 2 weeks which I did. I'm so happy with the service I got, Id recommend them to anyone!… Read Full Review

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★★★★★

“Truly Amazing ”

Written on: 09/12/2014 by Waltonau425 (1 review written)

I am amazed that I got my sofa before Xmas. All the staff were really helpful and friendly and they gave me loads of advice. The drivers were really nice and they were very careful getting my sofa in my living room… Read Full Review

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