Saloneasy.com www.saloneasy.com

★★★★☆
4.0
77.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Saloneasy.com www.saloneasy.com - Ask a question now

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Really slow delivery”

★☆☆☆☆

written by GemmaChaney on 07/06/2022

I bought and paid for a hair dryer a week ago. The website says goods are usually dispatched within 24 hours. I paid extra for 1st class post. Hairdryer still not dispatched, customer service non existent. Phone calls and emails not answered. You can buy Parlux from lots of outlets, I wouldn't use this one again.

Was this review helpful? 0 0

“Great service would recommend ”

★★★★★

written by Mazhartley on 02/11/2021

Quick to deliver the hairdryer I purchased and although l changed my mind and returned my purchase I was quickly refunded. There was a minor issue where i couldn’t find my email confirmation which was emailed again after contracting them and speaking to a helpful guy. Overall would definitely recommend for the cheap prices and customer service and would gladly purchase from again.

Was this review helpful? 0 0

“Easy to use and good customer service”

★★★★★

written by dgFoster267 on 23/11/2020

The item I ordered arrived on time. It Works well and is very easy to use. The price was the lowest I could find.

Was this review helpful? 0 0

“Made up with my new scissors”

★★★★★

written by Vegaxx136 on 18/09/2019

I desperately needed a new pair of Jaguar Scissors, but couldn't justify buying a pair while my old scissors were just about hanging on. I found salon easy and they were over 20 pounds cheaper than other stores so I took the plunge and ordered. They arrived the next day which was absolutely fantastic service so I can now get back to cutting hair without worrying about the hair crimping!

Was this review helpful? 0 0

“Excellent”

★★★★☆

written by Cecelia133 on 03/08/2018

Quick delivery and item was well packaged, I love uniq one spray it's amazing for my coarse and frizzy hair.

Was this review helpful? 0 0

“Fast delivery and very helpful.”

★★★★★

written by MadalynnStokes398 on 26/06/2018

I ordered a set of hair brushes for my salon which I needed quite desperately, they were veryhelpful when I called them for the tracking number and as promised the brushes arrived the next day.

Was this review helpful? 0 0

“Unprofessional ”

★☆☆☆☆

written by MatteoMendoza on 16/10/2017

Very slow with sending a item then , slow to refund after ther mistake

Was this review helpful? 0 0

“Ordered over 2 weeks ago-no delivery or response!”

★☆☆☆☆

written by AdalynnPage330 on 30/12/2014

I ordered a parlux hair dryer over 2 weeks ago. I have had an e-mail confirmation but no sign of the delivery. I have emailed and filled in forms numerous times but no response. I have tried the number on their website but it just rings off. I resorted to asking for a response on their Facebook site but they have not responded, although they have deleted my comments!! Unsure what to do now as no way to contact them- maybe legal action. Incredibly poor customer service!

Cate86's Comment

Written on: 02/01/2015

Unbelievable!!This is exactly what happened to me exactly 2 weeks ago!!I have called many times nobody answer!I have also emailed then but I have received any response

Reply to this comment
Was this review helpful? 0 0

“Very efficient delivery and good price.”

★★★★★

written by Burnhamfh186 on 11/07/2014

I treated myself to a new hairdryer and another bottle of uniq one (amazing product and would recommend it to any girls that want great hair). I searched around for a while to find the best prices and couldn't find it cheaper anywhere else. I was made up when they arrived the next day as my hair has looked horrendous since my last dryer blew up on me as I was getting ready for work, ahhh! I've recommended uniq one to every girl I know, it's definitely my secret weapon to keep my hair looking amazing.

Was this review helpful? 0 0

“Bought item described as new but no way near that!”

★☆☆☆☆

written by Paitynw484 on 28/06/2014

Bought hair clipper £70 described as new but no way near that! Requested for a refund but won't respond. No help whatsoever. Had to involve online support team which forced them to refund. Useless!

Was this review helpful? 0 0

“Superb Product at a Great Price”

★★★★★

written by ToddSanchez on 16/04/2014

After my old hairdryer finally gave up on me (In fairness it was 8 years old), I decided that it was time to treat myself and invest in a really good professional dryer. As you do, I read every review I could find and finally decided that Parlux seemed to be the best brand, and it just so happens that my hairdresser uses one so I knew I was in safe hands. I did a bit of reading and found the salon easy site, the price seemed good and the site was very easy to use. I emailed them with a couple of questions and they got straight back to me, they were very helpful, and even upgraded my delivery for free. I was shocked when it turned up the very next day, I definitely hadn't expected that. The hairdryer itself was everything that I had hoped for, powerful and also extremely light, I am absolutely made up with it and the service that I received.

Was this review helpful? 0 0

“I just cant get hold of anyone and no sign of £100 of...”

★☆☆☆☆

written by edengelert on 07/01/2014

7 Days after ordering, no dispatch notice, I cant get anyone on the phone (just stops ringing out after 10 mins), no answer to email and no response on Twitter. Bought as a present, I now have to reorder elsewhere and try to get my money back. As its £100 I cant afford to lose the money! I chose to buy directly on Parlux (fulfilled by saloneasy.com) as there was a free shipping offer and I thought it would be quicker. How wrong I was, Amazon customer service I have found to be outstanding.

Edengelert's Response to edengelert's Review

Written on: 08/01/2014

Update -
* Got a response after using email and twitter. Claim to have sent 4 days previously via Royal Mail 1st Class.
* Goods arrived today.
* When responding very good but doesn't explain why they went AWOL last few days.

Reply to this comment
Was this review helpful? 0 0

“Wrong product ordered, hassle-free return & refund”

★★★★★

written by Claire_M on 17/09/2011

I ordered a hairdryer online from Saloneasy, unfortunately I selected the wrong model but didn't realise until after making the payment. There was no way of cancelling the order through the website, so I emailed to ask them not to send out the product. The hair-dryer was sent out before my email was read, and we agreed that I would let the post office return it and they wouldn't ask me for P&P (as I'd tried to cancel it immediately). This worked fine and I was correctly refunded the same day that the product arrived back with Saloneasy. I shall be buying from them again - it would have been nice to have been able to cancel the order via the website but they were honest, quick and helpful about the refund.

Was this review helpful? 0 0

“I bought a Parlux 3200 Ceramic Ionic hair dryer from...”

★★★★★

written by on 08/04/2011

I bought a Parlux 3200 Ceramic Ionic hair dryer from this company, as my hairdresser had used it on me in the salon and it cut the drying time in half compared to my old trevor sorbie hairdryer. The website was very easy to use and was the cheapest that I could find after days of searching (I am a sucker for a bargain!).

The delivery only took two days which was ideal as they were with me in time for the weekend which was a massive bonus, and they were well packaged and had a free heat serum included which they hadn't even mentioned! I absolutely love the hairdryer itself and it is a really quality product, so i will definitely be returning in the future when I need a new pair of hair straighteners because professional salon products do seem better.

Was this review helpful? 0 0

“Cant fault saloneasy on any aspect from the ordering...”

★★★★★

written by on 24/12/2009

Cant fault saloneasy on any aspect from the ordering through to the delivery. I bought some of the new fhi technique straighteners becuase i had read they they are some of the best styling irons, and i wasnt disapointed at all! They are fab, and heat up really quickly - almost as good as my ghds! I got them the day after i placed the order which was brilliant, as they came in time for christmas. Overall im very happy and will return to shop here again.

Was this review helpful? 0 0

“Extremely good service from saloneasy. I bought some...”

★★★★★

written by on 07/05/2009

Extremely good service from saloneasy. I bought some clip in hair extensions from them and the colour wasn't quite right, so i sent it back for an exchange and the new colour arrived the next day. The product itself is brilliant, and it was a LOT cheaper than they were on the high street!

Was this review helpful? 0 0

“I recently bought a hair dryer from saloneasy.com. It...”

★★★★★

written by on 24/11/2008

I recently bought a hair dryer from saloneasy.com. It is one of the best purchases I have ever made. It is a compact parlux hair dryer. Not only is it light weight but it is extremely powerful. My hair is dry in literally no time at all, it makes getting ready for work in the morning so much easier! I absolutely love it!

I purchased the hair dryer over the internet and was very pleased with the level of customer service I received. The hair dryer arrived promptly with very little effort on my part! I am so, so, so pleased!

Was this review helpful? 0 0

“I bought a pair of FHI hair irons from Saloneasy.com...”

★★★★★

written by on 15/10/2008

I bought a pair of FHI hair irons from Saloneasy.com and I am completely in love with them. They're so much better than my old remington straighteners, so it takes me about half the time to do my hair in the morning. I loved the website because it was easy to find what I wanted and the shipping was fast, I will definitely go back to saloneasy.

Was this review helpful? 0 0

“I'm extremely pleased with saloneasy. I purchased hair...”

★★★★★

written by Karl Lester on 30/09/2008

I'm extremely pleased with saloneasy. I purchased hair clippers from them and the item arrived the following day, perfect service. The price was very reasonable and there was a good selection of products.

Was this review helpful? 0 0

“My jessica simpson extensions from Saloneasy.com just...”

★★★★★

written by on 11/09/2008

My jessica simpson extensions from Saloneasy.com just arrived today and i absolutely love them already. if you haven't seen them, they just clip into your head in one piece and look really real, especially the clip in straight ones like i got.
it was very fast and only took a day to get them delivered, but i did have to pay 6 pounds for next day delivery, but it was still cheap overall. i have told all my friends about them and their going to get them as well.

Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview