Land registry www.landregistry.gov.uk

I ordered a set of plans from this company, in the order I asked for details of my house, the house behind me and the footpath in between. The charge my Debit card for about £22 and then when I got the plans they were just of my property. I wrote to them saying they had provided what I had asked for they said if I wanted more details I would have to pay extra. I asked for a refund as they had not given me what I asked for and they knew that they wouldn't when they took my money. They could have easily e-mailed me to let me know. They refused to help and just ignored my following e-mails. The call themselves UK Land Registry Services but they are not the Government Land Registry even though it is easy to think so. I am now going through Citzens Advice to try and get my money back.

They are a very arrogant company and not worth doing business with.