Extremely happy with this company. Mazuma mobile withdrew their offer of £35 and offered me £10 for my iphone 6S, they advised there was a 'green border in a defective LCD screen. This was certainly not the case. I then applied to Fonebank who quoted me £35 and paid me £35 the same week. They even paid my husband £36 for an old Samsung galaxy phone. Highlight recommended.

Sent them a phone in A1 condition, no scratches, marks screen working fine, picture and colour perfect. Reduced offer by £50 saying there's internal screen burn! So having phone sent back, hope it arrives as I sent it.

Very impressed with this service. Paid the exact amount quoted and money paid quickly into my bank. Would definitely recommend.

Sent my phone off on a Wednesday and received my cheque by Monday the only company that was willing to give a decent amount ($306) for a phone only a year old and originally priced at $900 in very good condition, every other company was offering $180 also had an enquiry as well and received a reply within the day. Fast and reliable service would recommend to anyone

Can't fault this company. Have used them many times and each time the service and speed has been exceptional. Can't rate them highly enough. Highly recomemd.

Efficient, clear and easy. Paid so promptly I was amazed. The instructions were written in clear English even I could understand so not just for the experienced techie. The price quoted was not the very highest I found on line but was next best and seemed to not quibble about condition and had much better reviews. The postage labels were easy to print and clear about what had to be done, what to include, type of packaging to use and reminders about the postage records to get. Overall experience was very positive. They told me everything I needed to know up front and the money was in my account, sent BACS within 24 hours. I would definitely recommend this company for an older mobile phone. Cannot speak for more trendy equipment as this was no i-phone etc!

I used Fonebank last week for my iphone 4s and received my money within 3 days. They kept me informed every step of the way and I had no issues with them - so I would definitely recommend them. A very easy and trouble free experience!

I can't believe these reviews. I have used this company tens of times over the last five or six years and they have been spot on. Prompt service and decent customer care.

Sent in a Nokia phone using their return postage but unfortunately it went missing in the post. Fonebank initially replied to my query promising it will make a claim but it has been 3 weeks now without any update or reply to my weekly follow-up emails. Not impressed.

I sold my old phone through these people, got the best price without any hitches AND they only wanted the phone not all the bits and pieces that other companies insist upon. The cheque arrived within a few days, a pleasure to deal with. Highly recommended.

I sent them a brand new device out of the box, had tested it worked and then they receive it and tell me they could get it to work. Think these guys try to pull a fast one and hope people just accept it and get the non working cash. Do Not send them your phone.

terrible firm to deal with, give an air of respectability then want to bid you down on the phones price. I was warned of this but was nearby so dropped it in as the yinitially offered more than elsewhere, they are nothing short of useless and dishonest. I am back off to Mazuma Don't waste you time with

Sent quite a few phones into them over last few years and pay what is quoted and quick and efficient service and properly most honest company that buy phones.

I posted 3 phones on the 26th december 2012 still waiting to be processed 3 weeks later. Do not use!!!!!

Sent my phone (HTC Desire HD) to these rip-off merchants. I was quoted £51 and they paid £25. The phone was in full working order with barely a scratch. It's a total rip-off to pay half the quoted value with no explanation and no comeback. AVOID. If these jokers want to run a decent business, they should allow you to rejec their final offer and return the phone.