Millenium Motorcycles, St Helens, Merseyside Reviews

★★★☆☆
3.0 / 5
51% of users recommend this
  • How wide is the range of bikes available?

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Millenium Motorcycles, St Helens, Merseyside - Ask a question now

Media Gallery for Millenium Motorcycles, St Helens, Merseyside

Millenium Motorcycles, St Helens, Merseyside
Millenium Motorcycles, St Helens, Merseyside

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Sym jet 14”

Written on: 26/03/2018 by Edodonnell (1 review written)

This is my 3rd sym bought from millennium motorcycles four stroke 125 and the bike is great just purrs along no problems.I would put the Sym scooters ahead of any other brand name I've owned for reliability they are like little tanks.If they make tanks in Taiwan like they make scooters watch out China that's all I can say.Good dealership Millennium got it right… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“New bike purchase, highly recommended.”

Written on: 26/01/2018 by ConMc (1 review written)

Bought a brand new Royal Enfield Himalayan from here and the whole process was quick and easy. I dealt with one man the whole time and every step from viewing, test riding and arranging finance was a doddle with no sales pressure at all at any point. The bike is sweet and would buy here again no problem… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Bike Condition ”

Written on: 08/01/2018 by YazminGibson272 (1 review written)

I bought a BSA Rocket 3 very recently it did look very good (definitely not cheap) on the web site, but look good was all that could be said about it. It would not start, there was a problem with the front brake switch so was picked up and returned to Millenium. Got it back again tried to start it again along with the delivery man and found it to be very difficult. I checked the bike over, very low on engine oil (1 ltr added still not on the dip stick) oil leaks from none return valve (lose)… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Very good customer service from start to finish”

Written on: 16/12/2017 by Ullapool (1 review written)

Did what was asked of them .very happy with purchase of bike and extras I asked to be added… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible quality bike !”

Written on: 19/05/2017 by EmerySparks374 (1 review written)

Purchased an Enfield 250 twin from Millenium after being told it was 'Difficult to find one in this condition' Very true ! Came with a fresh MOT but shouldn't have !! No front brake. Fuel tank had one fixing and could be lifted from frame. Exhausts loose and blowing at head. Wouldn't run off of choke as carb so worn. Kick start fowled exhaust making starting difficult. Welded frame. Non operational clutch. Broken ignition key. Botched back brake retaining bolt which comes loose when you… Read Full Review

Report this review
Was this review helpful? 3 0
★☆☆☆☆

“never again will I buy here”

Written on: 26/10/2016 by Samdolan (1 review written)

I bought a zx6r here I had not shopped around and thought it's a known company there's nothing to worry about..... O was I wrong. I bought the bike and was given a collection date the day before I was told the bike needed a new rear brake master cylinder I was a bit peeved but though at least it's been found now rather than later..... I then went to pick the bike up as told only to get there and be told you can't take the bike as they cannot get the finance payout as the bike has outstanding… Read Full Review

Report this review
Was this review helpful? 4 0
★☆☆☆☆

“Customer service needs work!”

Written on: 20/08/2016 by Poole1975 (1 review written)

I consider myself an easy going customer I look for what I want do all my research and once I've decided I find what I'm after and go for it. I went to Millenium as I have previously bought a bike from them, and on that occasion it went ok. I found a bike I wanted and asked if someone could value my bike there and then, I was told that no one was available to value it and could I come back. Reluctantly I agreed to return a few days later and was told the boss would be the one to value it on my… Read Full Review

Report this review
Was this review helpful? 4 0
★★★★★

“ Outstanding Patience”

Written on: 18/08/2016 by studland22 (1 review written)

I would just like to say a big thank you to all the people i dealt with at Millenium when i purchased my new Kawasaki Z300. As i had not passed my A2 Direct Access test at the time i put a deposit down, They said there was no problem in them storing the bike ready for when i passed, It took a little over 90 long days, But on the Saturday morning i signed the papers for Kawasaki 0% Finance I finally felt my dream come true i was on a high that morning. When i rode home on the Z300 it more than… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“None existent warranty”

Written on: 12/06/2016 by Meadows200 (1 review written)

I recently bought a triumph speed triple from here which I love but it had a judder when braking on the front brakes . I put up with it for a while but it became annoying so I asked my mate to have a go on it to see what he thought , he suggested it could have warped discs and to ring them which I promptly did . It was booked in a week later as they were busy , when I rang the following day to check on progress they confirmed my mates thoughts that it had warped discs . The three month… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“High Octane Harley-Davidson, Billerica, MA”

Written on: 08/05/2016 by RikkiB (1 review written)

I walked into High Octane Harley-Davidson in Billerica, MA on 4/29/2016 and purchased a 2016 FLTRX Road Glide in the Amber Whiskey color. I was told by the sales person that I was getting a discount on the MSRP price and the Amber Whisky color upgrade for "free", The unit cost to me was $23,999, Freight $495, Setup $962. They do not have prices listed on most bikes in stock so I assumed I would be paying MSRP from Harley Davidson. When I got home I went to the official Harley Davidson Web… Read Full Review

Report this review
Was this review helpful? 2 0
★★★★★

“Ace dealership”

Written on: 04/05/2016 by Swillowman (3 reviews written)

Bought a Bergman 650 just over a month ago the process was so simple and the staff were caring and considerate, felt I got a good price for my p/x and everything was processed without a hitch and was as they said it would be.Hold on things were going to well,some weeks later I noticed some damage to my new bike and I thought, here we go, but NO after contacting them I was told to bring bike in for the first service and they would sort the damage,I had a chat with (principle) who checked out… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“R1m”

Written on: 19/02/2016 by cqUnderwood95 (1 review written)

Ordered R1m 6months ago,recently confirmed I've got one,salesman rang to say delivered shop next week is january2016 ,agreed certain condone on phone ie:-full payment £18750 less £500 deposit,delivery and charges and not to register till March/April ..Twice I've sent emails to confirm but no response. Now thinking of cancelling and goin elswer, they must be able to afford near £20,000 customer ,,NOT IMPRESSED so far… Read Full Review

Report this review
Was this review helpful? 3 0
★★★★★

“new bike”

Written on: 21/04/2015 by CarsenMadden43 (1 review written)

I had been 28 years away from motorcycles so desided to buy a new bike , i went to millenium motorcycles to look i was greeted very well from the staff both bike sales and part sales .and clothing staff..so with all there help i bought a suzuki gsr 750, i also bought some clothing. I was very impressed no problems..thank you millenium motorcycles… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“don't go there ”

Written on: 10/04/2015 by 418Bauer (1 review written)

Put 2500 pound on bike bike still in show room keep telling me a bunch of lies never ring u back call u a liar asked for money back said I could not have it email insurance over a week ago now saying have not got but sales guy said he had it last week stay away from this shop… Read Full Review

Report this review
Was this review helpful? 3 0
★★★★★

“Purchase of v max”

Written on: 17/01/2015 by Vonegg (1 review written)

I part exchanged my cbr 600 for a v max got a good px deal had the v max out for a couple of hours for test ride no problems came back paper work sorted collected bike a few days later spot on… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“So easy and so straight forward!!!”

Written on: 28/12/2014 by Purcellxg25 (1 review written)

Well, not much to say. Called them, received all the information needed over the phone from a very helpful gentleman and got there the next day. After sorting everything out quickly and without a hitch (payment, arranging the delivery details, checking through a few extra options for my new bike) I went home and waited. The day of the delivery, everything was as smooth as it should be and the bike was in a splendid condition (being fully valeted previous the transport). What a day. I cannot… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“its like being mugged by a carol singer”

Written on: 22/10/2014 by 17Puckett (1 review written)

this company are great to deal with, nothing is too much trouble for them and they are very attentive............until they have got your money or signature on the finance docs. ive had a few dealings with them, this is mainly due to the fact that they are cheaper than most dealers and certainly not for their customer service skills. they miss promised order dates, they forget half of the extras you have ordered for your bike (they've just done this with my new Yamaha fjr), they never call when… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Atrocious customer service”

Written on: 03/10/2014 by Jowita (1 review written)

Atrocious customer service. Spoke to 3 of their staff members on behalf of my dad who wished to buy a motorbike (which was on offer at the time). I needed to deal with the staff at this company on his behalf due to his works' commitments. Long story short I was promised phone calls which I never received and my dad waited for ages for the whole process to be finalised not to mention he was not informed of the motorbike's features such as a lack of an ABS system. I also have to add that 2 of the… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Confusion followed by satisfaction!”

Written on: 23/08/2014 by ReganDowney (1 review written)

After a mistake was made in calculating my original deal it was withdrawn. Although disappointed I understood that the error was a genuine mistake and as such I have to look elsewhere. However, the sales team intervened (at one point I had three lads all scratching their heads trying to find a solution). Ultimately the decision was made to honour the original agreement despite it erring in my favour considerably. In doing so not only was I impressed by the service I received, significantly I… Read Full Review

Milleniummotorcycles's Comment

Written on: 31/08/2014

Hi there ReganDowney,

Thank you for leaving such a stunning review about your experience here at Millenium Motorcycles; we’re thrilled that we were able to make sure that you walked away happy and we’re thrilled that you’ve had such a positive experience buying your new bike. If there’s absolutely anything that we can do for you, please don’t hesitate to call as we’re sure you’re aware, we’d do anything in our power to help if we can. We hope you get many hours of enjoyment out of your new bike and when the time comes that you want to trade it in, don’t forget to give us a call and we’ll give you the best possible deal. Once more, thank you so much for your kind review.

Millenium Motorcles.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“one of the worst dealers iv been to”

Written on: 06/08/2014 by 213deuce (1 review written)

sold my bike to them never again all nice and smiley while your there but never paid when they said took about 20 phone calls he started ignoring my calls so stoped showing caller id he would say anything to get rid of me lying anything nearly went to trading stadards and that woz the managing director wot a joke of a dealer. go anywhere except any of there 9 dealerships… Read Full Review

Carljayne's Response to 213deuce's Review

Written on: 10/08/2014

I totally know what you mean I sent 2 off my misses nephews and her son they bought cheap bikes I.e sym and keyway and all they say is thats what you get for buying cheap bike it shouldn't matter what you buy you should still get the same attention has someone who buys a yam size or a Kwak they're a waste off time

Reply to this comment

Milleniummotorcycles's reply to Carljayne's Comment

Written on: 16/08/2014

Hello 213deuce,

We’d like to thank you, first and foremost, for choosing us to trade-in your old bike and secondly, we’d like to apologise for the time it took for the money to get into your bank account. I can say that your calls would have never been ignored, deliberately or otherwise, and nor would anyone attempt to ‘get rid’ of you through lying or any other means; we do, however, apologise if this is how you were made to feel. We are a well established dealership with hundreds upon hundreds of happy repeat customers, but that’s not to say that sometimes we don’t drop the ball; the Managing Director of the whole company - who is not the General Manager here at Millenium – is a very busy man and though we’re sure it’s of no reassurance to you, he sometimes can find himself bogged down with paperwork and as he likes to sign off every bike that every store purchases, sometimes it takes a little longer than we would like. So once more, we are terribly sorry for how long it took, and we hope you won’t let this one unpleasant experience tarnish your view of us as a company. If you have any other concerns, please do contact us.

CarlJayne, we’d just like to reiterate that regardless if you send 50p with us or £10,000 we treat all of our customers with the same respect and care that they deserve. We’re sorry if you did not find that to be the case.

Millenium Motorcycles

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 2 Comments
overview