Bovis Homes Reviews - www.bovishomes.co.uk

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Latest Reviews

★☆☆☆☆

“Houseofbrokenpromises.net is what Bovis delivered to us”

Written on: 28/03/2021 by Houseofbrokenpromises.net (1 review written)

Houseofbrokenpromises.net is the perfect words to describe what we have experienced. Moving into our forever home back in Dec 2018 should have been one of the most happiest moments of our lives. It was what we had dreamed of. This was what we had worked so hard all our lives for. It is what every new home owner wants to feel - a sense of achievement and relief. This was far from the truth. Standing in the doorway of our new home, my husband said what exactly I was thinking ... "Oh ****, what… Read Full Review

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★☆☆☆☆

“We bought our Dream Home turned into a nightmare”

Written on: 15/02/2021 by JulesWhite (1 review written)

We bought our Dream Home from Bovis but it has turned out to be a nightmare! We bought our "premium" property in June 2019 and it has had so many fundamental build defects! From incorrectly wired hot water tank that bypassed the thermostat causing the water temperature to be higher than the point of scalding, to having weak mortar whereby all the mortar to half the height of the house has had to be removed, the flooring upstairs has bodged noggins, not been glue or affixed and the boards fall… Read Full Review

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★☆☆☆☆

“Welcome to the builder from Hell!”

Written on: 14/09/2020 by Crowley383 (1 review written)

4 years 9 months of sheer hell, with the builder in total denial of the massive in-built defects. If the two year builders warranty was written on soft perforated paper, then it would have been of more use! Bovis made their excuses after 15months and walked away, quoting "irretrievable breakdown" .... just a cop out as they have not the technology or brains to put right all their faux pas! Still fighting to get the house which we paid hard earned cash for. If we knew back in 2015 what we know… Read Full Review

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★☆☆☆☆

“Bovis Homes ”

Written on: 12/09/2020 by Kimberley2210 (1 review written)

Absolutely horrific first experience of purchasing a new build property. Site director, clearly had no respect for me as the home buyer as totally dismissed my list of snags, made appointments for contractors to come and I took time off work and no one showed up. He took calls in my house and was shouting and swearing. Lots of snags and 9 months on still have most unresolved. Correction of one issue resulted in others e.g. relaying turf lead to driveway being wrecked by tractor and skip so now… Read Full Review

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★☆☆☆☆

“Bought a property with them 12 months ago and had...”

Written on: 21/10/2019 by CPennington (1 review written)

Bought a property with them 12 months ago and had nothing but grief. The sales agent was inaccurate to myself and partner, the customer service team are useless and the complaints process appears to be designed to confuse and deter any complaints from being raised. I have a "complaint" open with them that is currently 2 weeks over their promised "7 working day fix". They are a disgusting company that have missold me a house. DO NOT TOUCH!!!… Read Full Review

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★☆☆☆☆

“Do not buy a Bovis Home. What you in the show room...”

Written on: 06/11/2018 by AmiyaGray311 (1 review written)

Do not buy a Bovis Home. What you in the show room you will get the opposite of it. Customer services after completion is a hell to deal with… Read Full Review

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Fatu's Comment

Written on: 05/06/2020

Hi Amiya,
Could you share more of your experience with them as I am about to purchase one
Thanks

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★☆☆☆☆

“DO NOT BUY a BOVIS HOME”

Written on: 26/09/2018 by CarsonMartin253 (1 review written)

PLEASE avoid buying the homes built by BOVIS for your peace of mind. Defects in plumbing, caused by poor workmanship or poor material, which do not immediately fail are your problem down the line. plumbing joints are supposed to last but with BOVIS they only need to last until the 2 year warrantyy runs out. Dont even think about the NCHB as a solution as they only get involved if there is a structural problem like subsidence or a wall falls off. NCHB doesnt cover plumbing which has been put… Read Full Review

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★★★★★

“Exceptional Build Quality”

Written on: 17/12/2017 by Tigertiger123123 (1 review written)

We just completed on a 5 bedroom home in Biddenham, bedfordshire (DEC 2017), and we are delighted! The house is exceptional, the quality of finishes are excellent, we have 0 COMPLAINTS! The member of staff that dealt with our family is one of the most honest person you could ever come across. Thank you to him! The customer service was very much a two way thing , our experience with bovis was second to none and we would be prepared to share this experience with anyone buying a bovis home. Thanks… Read Full Review

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Brownbloke's Response to Tigertiger123123's Review

Written on: 24/08/2018

Can I just ask if everything is still OK as I still am hearing numerous horror stories of Bovis and am thinking of buying a new home from them. Thanks

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Athcliath09's Response to Tigertiger123123's Review

Written on: 18/10/2018

Hi, are you in the St Andrews or St Mary's development? I'm looking at St Marys and the Canterburys that will be released later in the year, the showhome was gorgeous as expected but I'm very hesitant based on the horrible reviews. Have you found many snags?

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★☆☆☆☆

“Our first home buy - horrible decision”

Written on: 03/10/2017 by Rainap1972 (1 review written)

Our first home buy....horrible. Quality is compromised in each and every corner of the building. No soundproofing, tiny tiny rooms, no space on hallways, landings etc. Built a 4 bedroom on the space of a 3 bed house. Literally not well thought out house design. Snag list didn’t complete even after 20 months. Never ending issues, squeaky flooring, no finishing at all on the ceiling. Poor customer service...never ending lists...I can’t describe more. Never recommend Bovis… Read Full Review

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★☆☆☆☆

“The worst decision i ever made in my life was to buy Bovis”

Written on: 08/09/2017 by IRH1 (1 review written)

Lived in a Bovis Canterbury 4 bed detached house now for 18 months! so far I have had the following issues all the upstairs floors creak and the floorboards move so much you feel you are on a bouncy castle that's how much they bounce this is unresolved. patio layed sloping towards the house unresolved Creaking and moving ensuite shower tray and slopping floors in the ensuite unresolved. wall in the upstairs master bedroom bay window so far out that the skirting board runs diagonal to the rest… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Do not buy a Bovis Home.”

Written on: 04/09/2017 by Tweety897 (1 review written)

The spec if the house is qood. The standard if construction is terrible. We have over 300 snags vsrying from paint defects to an incorrectly constructed retaining wall. The garage wall is not straight (vertically) and the end of the house wall is not straight horizontally, it bows out to meet the windows. All three bathrooms have been rebuilt since the floors we're right/unsupported shower tray, blocked cistern and broken WC. The soil stack failed after three days flooding the livinh room… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“ugly tasteless design”

Written on: 09/08/2017 by McCracken459 (1 review written)

uses cheap tacky workforce, so what do you expect. horrible cheap flimsy balconies. unprofessional inappropriate staff 'dirty old men '… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Don't buy bovis homes”

Written on: 24/07/2017 by DaniaEdwards (1 review written)

Bovis homes have very poor workmanship.Buying a Bovis is nothing but buying more problems and mental stress in your life. Starting from the MD to the site mangers each and every person.There homes are very bad quality and won't last long with lot of surprises during your stay in a new build houses.They don't have any deadlines to the snags which may lasts months and years...The government should cancel the building licence to such a company. Please never ever don't dare to buy homes from Bovis… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Always another problem”

Written on: 15/07/2017 by Figueroa1951 (1 review written)

One year on In our new Bovis Home in Eastbourne. Nothing but issues, Chasing snagging, un finished site work to save money, broken appliances although only one year old, poor workman ship resulting in on going work that requires yet again another visit to correct. Initial problem started in January but still not resolved... absolutely shocking quality, Service and aftercare... never never go with Bovis… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“114 snaging points around the house and the sales team...”

Written on: 08/06/2017 by Avery428 (1 review written)

114 snaging points around the house and the sales team say contact customer care. and they do not bother returning any calls. i wish my wife and i had looked somewhere. do not buy bovis homes in kings reach.we have been hear 6 months and the problems still on going… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“DREADFUL AFTER SALES”

Written on: 01/02/2017

I bought a new home from Bovis in Eastbourne - the house is nice but has so many faults and Bovis are so slow to fix. A simple lock on a shed door remains undone 6 months on. Other faults include doors not shutting properly, loose skirting board, blistering on ceiling, poor grouting. Have been trying to get a tile for the bathroom for the last 2 months - Bovis do not know the meaning of after sales service. I would avoid them. There is minimal contact from the company once they have your cash… Read Full Review

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★☆☆☆☆

“"bovishomesvictimsgroup" / facebook”

Written on: 15/12/2016 by Jameson284 (1 review written)

If you are thinking of buying a Bovis Home, please check out the Bovis Homes Victims Group on facebook and youtube first. … Read Full Review

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★☆☆☆☆

“Western Region Customer Service - non existing support!”

Written on: 07/11/2016 by hwGlass1969 (1 review written)

I must say I am shocked by how the Western Customer Service treats their customers! It's absolutely the worst customer service I have ever experienced in my life: - they never reply to your emails, - never call you back, - its constant and exhausting chasing them for any updates, - they never get anything done for you, sick of dealing with them, - I felt like I entered a dodgy deal and now everyone tries to avoid me! - extremely frustrating dealing with people who show no commitment… Read Full Review

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★☆☆☆☆

“Never never never expect anything from Bovis”

Written on: 12/10/2016 by Paullindagrove (1 review written)

We reserved our new home in January 2016 at Letcombe Fields Wantage.We were told it would be ready May /June.We received a call in May telling us it would be delayed until end of November.After chasing Bovis Wantage in September we were told end of January 2017.We have been without a permanent home since May.This has caused us much distress. After hearing so many horror stories about the quality of the build and poor customer care which we experienced we had no option but to pull out. … Read Full Review

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★★★★☆

“I love my house”

Written on: 04/10/2016 by MrsR5 (1 review written)

We purchased an Oxford style home and to be honest, we love it! We have had snags and still have snags and whilst it's annoying that 3 months on they are ongoing, it's not the end of the world! We have found all staff (apart from one - area sales) helpful and they want to provide a good service and they want us to be happy. Too many people write bad reviews but I'm sure I'm not the only one who is chuffed to bits with their house. By the way, I do have high standards before I get slated for… Read Full Review

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Mike.south777's Response to MrsR5's Review

Written on: 05/10/2016

Call me a cynic but would you know a construction fault when you saw it? It may look pretty but will it fall down in a couple of years time? We have houses with tiles falling off the roof, blocked drains, damp and several contraventions of NHBC specs! Linden Homes have the same problems because they use the same poor contractors!

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Mrsr5's reply to Mike.south777's Comment

Written on: 05/10/2016

My house doesn't appear to be falling down yet! I see what you are saying, but overall, I'm a happy BOVIS customer!

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Mike.south777's reply to Mrsr5's Comment

Written on: 11/10/2016

I have been in my house 10 months and still have 20 snags to sort out including several contraventions of NHBC standards! On our site I have less snags than many of my neighbours! I hope you are just as happy in 3 years time when your builder's guarantee period is over? Personally I am not taking that chance!

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Pardonme's Response to MrsR5's Review

Written on: 14/06/2019

I am very happy that you don't have many problems with your home and I am sorry that you feel there are too many bad reviews but you don't live in the other people’s house so you can’t make a judgement. I have had hell in my home, I have now been living in my home for a few years now and the problems are still continuing. I found out that a pipe that was hidden in the walls was leaking, all because Bovis Homes couldn’t be bothered to put a joint on the pipe and the rubbish that they dumped inside the walls became dislodged, knocked the pipe that was not tightened because it did not have a joint attached so it made the pipe leak. I had to pay a lot of money to have this serious problem sorted as Bovis Homes did not want anything to do with my complaint, although it was clearly their fault. So I hope you stay happy in your home and don't have a problem.

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