written by brAnderson323 on 23/06/2015
As a non-dom, I've been using Nationwide International for more than ten years. I always thought the service was good and quite personal, but in the past couple of years something seems to have changed. Did they reorganise? It now seems so impersonal and they have made a few mistakes over the past couple of years that always required me to chase them to get things put right. I am also getting better interest rates onshore now, even taking tax into account. The most frustrating recent incidents: 1) getting locked out of my online account and having to re-register for the service, which involved waiting for new login details to come by post; 2) waiting two weeks for a payment transfer to be set up whilst the money sat idle.
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