Garden4Less Reviews - www.garden4less.co.uk

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★★★★☆
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Poor Customer Service”

Written on: 13/12/2020 by ECray (1 review written)

We bought LG Monaco Oak Compact Dining Modular Corner Table Sofa with Adjustable Table. Was emailed to be informed the product will be delivered end of April, but it was actually delivered end of May and we were left chasing the delivery. The product arrived, the furniture is good quality but the glass was badly scratched and not the quality we expected. We have tried for months to get a replacement glass but now customer service do not respond to our queries. The low rating is due to this… Read Full Review

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★☆☆☆☆

“garden furniture delivery”

Written on: 18/07/2020 by Gardener01 (1 review written)

After 4 days waiting for furniture delivery we are still waiting..we have been told by the staff it is a courier problem. The staff do not know the courier which we find odd..we have some names of the staff who have responded and will be forwarding to the company management. We will recommend Garden4Less be avoided..highly unreliable service… Read Full Review

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★☆☆☆☆

“Very Poor Customer Service”

Written on: 09/06/2020 by Holden436 (1 review written)

Would give this company no stars if I could. Absolutely dreadful customer service and this was before lockdown!! My parents, who are in their 80's, ordered garden furniture online, which, when it was delivered was not suitable. Gardens4less refused point blank to give them a refund, unless they returned the package themselves, wrapped and loaded onto a pallett, or we drove 5 hour round trip to return in person! I explained that my Dad is 85 years old, and was told that that made no… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 26/01/2020 by Wellypurchase (1 review written)

Poor delivery service I ordered an expensive pair of wellington boots from Garden4less on Friday 10th. Jan. In the ordering process, I received an e-mail informing me that the estimated delivery for these items would be 2-3 Working Days. Wednesday15th. January the boots arrived by royal mail (outside the anticipated delivery timescale). Unfortunately when they arrived, although it indicated that they were UK size 8 on the outside of the box, the boots themselves were size 9. I contacted the… Read Full Review

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★★★★★

“excellent service”

Written on: 05/04/2019 by ellengee (1 review written)

product (CLEOBURY GARDEN BENCH) arrived on time, assembly bolts missing. i spoke to will and they arrived by post next morning. during assembly i lost one of the nuts, spoke again to will , replacement arrived next morning product is well made n looks good after 2 coats of teak oil. thanks to will - top man!… Read Full Review

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Gardener01's Response to ellengee's Review

Written on: 17/07/2020

where there is a will.....unfortunately we are still waiting for our garden furniture..keep promising..blaming courier etc etc..spent 2 days now waiting...joke!!!!

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★★★★★

“Terracotta Rhubarb Forcer 58cm £38.99”

Written on: 22/02/2019 by hanintra08 (1 review written)

Just what I needed. Great transaction, super fast delivery, good item and Well packed!! A pleasure to deal with… Read Full Review

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★★★★★

“Relieving budda”

Written on: 17/05/2018 by Isabela326 (1 review written)

Great service .kept in touch all the way with delivery. Ornament packed well in straw arrive prefect .would recommend this company to everyone really pleased with this purchase… Read Full Review

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★★★★★

“WOW! Absolutely fabulous service from this company ”

Written on: 02/09/2017 by DZ1965 (1 review written)

We were looking for a cantilevered parasol and had seen an Alexander Rose one in a local garden centre. They are very well made and substantial, you get what you pay for. The reason we did not purchase from the local garden centre was that they were only able to supply the product in green (we wanted cream). After much searching on line we placed our order with Garden4less who were offering the product cheaper than others also with free delivery. Placed the order Friday 1st September… Read Full Review

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★★★★★

“Use this company!”

Written on: 03/08/2016 by AbigailHarrington (1 review written)

I needed a pair of good wellingtons and had tried on a perfect pair in a local store, but the price of £45 was too steep. My friend told me about Garden4Less-I looked on the website, found the same boots for £19.99, ordered them and they came within a day! The process was organised, reliable and easy. I spoke to a really helpful member of staff when placing my order and the information regarding the delivery could not have been better. I could track my order, was given an hour delivery slot… Read Full Review

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★★★★★

“Best customer service”

Written on: 18/07/2016 by O'Connellvx293 (1 review written)

Hi recently purchased a statue from garden4less. Unfortunately it got damaged in transport. I contacted them and within 40mins, she had a replacement sent. Not only the great service provided , she followed up by emails I would highly recommend Garden4less and will definitely deal with them again… Read Full Review

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★☆☆☆☆

“Stay away, rude ”

Written on: 11/07/2016 by Davidsonpu189 (1 review written)

I used garden4less as they were the cheapest I could find while looking for a chiminea, I found one and bought it along with a cover. The chiminea arrived within a 5 days but didn't want to put it outside till the cover came.............. 2 months later and numerous emails, still haven't received it!!! Had to email to cancel the order, I guess it boils down to what you pay for, cheap products poor service. To add to insult when I did receive an email confirming they would refund me not once did… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 29/05/2016 by McCurdyrx230 (1 review written)

Received a damaged product and then sent the wrong one as a replacement. Poor customer service… Read Full Review

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★★☆☆☆

“Garden Bench Problem”

Written on: 06/06/2015 by skGoodman333 (1 review written)

I had used this company on a previous purchase and was delighted by there prompt delivery and good quality item. This time the ordering and delivery were excellent but the goods arrived damaged. On contacting them it took over a week for them to despatch the replacement part. The bench is now complete but I'm am left disappointed in their customer service when there was an issue.! Would I use again - probably yes… Read Full Review

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★☆☆☆☆

“Terrible Product”

Written on: 24/07/2014 by 86Goode (1 review written)

BBQ Chimenea cracked after being used only a few times and after following the company's care instructions. The company refused to give a refund… Read Full Review

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★★★★★

“Online purchase and delivery of standard water barrel”

Written on: 28/06/2014 by Maciey128 (1 review written)

I ordered this item on Wednesday before mid-day and it was delivered the next day before mid-day. In between I received a number of texts advising me on the delivery status including what time it would be delivered and sure enough it was. This was an excellent service with no delivery charge. And the water barrel is as ordered. All in all a good buy and would recommend this company… Read Full Review

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★★★★★

“Tulips from Amsterdam(Garden4less actually)”

Written on: 08/11/2013

Bought two varieties of dwarf Tulip bulbs on the 6th nov'. Arrived today, 8th nov, well packed in strong carton. All contents clearly marked and correct as per invoice. Carrier text me with date of delivery,again with time of delivery (1527-1627hrs)and drivers name. Arrived at...... wait for it......1527hrs. Five minutes later another text hoping I was satisfied with their service?, my answer to that is:- "YES VERY MUCH SO". I did ask the driver if he was working with a stop watch? So to… Read Full Review

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★★★★★

“spot on service ”

Written on: 01/06/2013

Bought an electric propagator which unfortunately developed a fault within a few days, but one phone call to G4L. had it replaced immediately no questions asked , If you have gardening needs would recommend you visit their site if you are looking for value and service not one or the other… Read Full Review

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★★★★☆

“Good quick service”

Written on: 21/01/2013 by Carrey (1 review written)

I did have a bit of a hiccup when I purchased a gladden bench (it was damaged) but after a quick email it was rectified .i would certainly recommend gardens4less value for money and good service… Read Full Review

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★★★★★

“Great service and exceptionally helpful”

Written on: 05/09/2012 by ebrave (1 review written)

I had a last minute panic about buying a tent for a music festival after the courier of another company I had ordered the same tent from never turned up. I called up Garden4Less and the lady I spoke to was extremely helpful, took my order for a next day delivery over the phone. Surflink, who curiered the tent sent me regular updates the day I had ordered it and the following day to say what time it would arrive and giving the drivers name. I was very impressed with Garden4Less’ prompt and… Read Full Review

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★★★★★

“Silver surfer”

Written on: 19/07/2012

First time buyer on my new I pad ! To get a time delivery was a first to tell my friends ! Friendly driver dead on time ! Product price good and easy to order ! Word of mouth go's quicker than adverts ! Thank you for making my order a pleasure To do ! Will be ordering again. !… Read Full Review

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