Hillarys Blinds Reviews - www.hillarys.co.uk

★★★☆☆
3.5 / 5
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Latest Reviews

★☆☆☆☆

“Terrible service, Terrible products , Terrible company- ”

Written on: 15/01/2018 by qqParrish219 (1 review written)

-- I'D GIVE A MINUS RATING IF I COULD .We were mis-sold a blind that actually, as it turns out, doesn't actually exist - We chose, ordered paid for and were invoiced for WOODEN secrecy blinds when the so called expert came to our house to measure up and up-sell . What we received was a nasty plastic Secrecy blind that isn't worth the £180.00 we paid for Wooden one. The first blind didn't close properly and the pelmet at the top didn't fit -- it was a secrecy blinds that allowed the full… Read Full Review

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★★★★★

“An excellent service and high quality items thank you”

Written on: 07/01/2018 by SJJ29L (1 review written)

We needed curtains and blinds in quite a few rooms in our house in time for Christmas. We got in touch with Hillary's early in December and a couple of weeks later all of the curtains had been made and fitted. Such great service and he was very professional and helpful. Hillary's fitted around us for the appointments to measure up and to fit the curtains. I would definitely recommend this company and would use them again in the future. Thank you… Read Full Review

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★☆☆☆☆

“Stay away from Hillarys!”

Written on: 02/01/2018 by CPH1985 (1 review written)

We’ve had no end of issues with Hillarys having had the entire house fitted with blinds and paid a large a sum of money, yet many have not operated properly since we’ve had them to the point they now have to stay down over fear that they will worsen if we try to raise the blinds – you can’t pull them up and down without the blinds and/or the cord breaking and on top of that they’ve installed different colours side by side in our living room despite the order form saying that their the… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 12/12/2017 by Gustafsongq239 (1 review written)

We have just had curtains and roman voiles from Hillary and what a pleasure to deal with. The salesman was a one stop shop from the measurements, the quote and the install and was excellent I would recommend both the product and the company. The quality is excellent and the service prompt… Read Full Review

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★★★★★

“Internal wooden shutters”

Written on: 25/11/2017

We love our newly fitted, silk white, internal wooden shutters! They are a perfect, made to measure window dressing for our uneven stone walls and window frames. They are also a beautiful complement to our farmhouse, dated to 1750. Best of all, the promised retention of 52% heat really is noticeable and we are now enjoying a more draught free, cosy living space. Having completed the windows downstairs we are aiming to get the bedrooms and 2 bathrooms done next year. Waiting 13 weeks from… Read Full Review

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★★☆☆☆

“Bad quality and customer service”

Written on: 17/11/2017 by Dporter01 (1 review written)

Brought vertical blinds in May 2016 for both dinning and living room. Only closed them each about 20 times and the one in the dining room has broken as won't close. You can clearly see the mechanism has come loose. Called Hilary's and they are quaoting £20 call out fee to check the problem. I find this totally unacceptable as the product is clearly faulty and after paying a lot of money for guaranteed quality they now want more money from me to look at the item and this does not include any… Read Full Review

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★☆☆☆☆

“Extortionate ”

Written on: 02/11/2017 by zbBlake411 (1 review written)

Just had a price for roof blinds for our conservatory. With supposed 50% off and an additional discount because we did not need the free window blinds, the quote was still £1800 more than the equivalent from another company. £1,300 more expensive than a much better quality blind… Read Full Review

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★★★★☆

“Shutters are beautiful ”

Written on: 25/10/2017 by TravisPope128 (1 review written)

Shutters are beautiful but a little disappointed as the top were meant to be separate to the bottom so they could open at different times !!!… Read Full Review

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★★★☆☆

“bad service ”

Written on: 24/10/2017

Wanted vertical blinds for my conservatory and a roller blind for kitchen a salesman came and measured up and we waited two weeks for them to be fitted on the day of fitting was told they would be done between 3 and 6 in afternoon he arrived at 7 and the first thing he said was I will probably have to come back tomorrow to finish fitting as I've got to leave at 8 a bit annoyed by that then day after only needed to fit 2 more windows got to last one and blind was far to long had to re order… Read Full Review

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★★★★★

“bedroom carpet. ”

Written on: 18/10/2017 by KateBryant26 (1 review written)

did mine all on line, was quick and easy. gives you 3 dates and times to pick for your appointment, which is good when you go work, so can fit it round your day. they texted me day before my appointment, also let me no on the day, how long they would be, lady was lovely and helpful. I,m very pleased with my bedroom carpet. was also fitted with in a week of picking it, great service… Read Full Review

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★★★★★

“Exceeded our expectations”

Written on: 09/10/2017 by Laochin (1 review written)

WE had just had the old conservatory roof replaced with smart clear glass and wanted blinds which were also smart and easily adjusted. It was easy to get an appointment.I liked the idea of the 3 hour slot for appointments to save waiting in all day. The advisor was really good. Polite,knowledgeable ,friendly and gave us good advice especially about the types of material which would suit us best. The surveyor / fitter was equally good as he worked quietly and quickly with no mess or fuss. Again… Read Full Review

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★★★★★

“very worth while”

Written on: 05/10/2017 by Medina410 (1 review written)

got both blinds and curtains very happy fitted with a smile moved the furniture and the replaced it very clean and tidy blinds and curtains look great well worth purchasing from hiliarys would recommend them to everyone the service was great.i think I got good value for money… Read Full Review

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★☆☆☆☆

“Disgusting!”

Written on: 04/10/2017 by Muzzy59 (1 review written)

Do not use Hillarys. When Ross Murdoch, the fitter visited our property he was told we wanted pleated blinds but not with long strings. On fitting yesterday not only are the strings longer than on my old blinds he has screwed brackets into my upvc frames winding the strings on them. If we had been informed that was how he was going to fit them, he would not have got a sale. Customer service is atrocious as no team leader or manager would come to the phone, so all they are doing is prolonging… Read Full Review

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★☆☆☆☆

“Worst customer service ever”

Written on: 14/09/2017 by Dogbat109 (1 review written)

Had some conservatory roof blinds fitted last August ...looked fine however had the conservatory doors open earlier this year and one of the blinds began to flap in the wind due to the cord being threaded about 6" from edge of blind ( most of other blinds had this cord abou 1" from edge ). Felt this could cause problems since the blinds are made from a flimsy material . Reported problem to hillary's and fitter came out .. took pictures and said he would send to his superior .After a month I had… Read Full Review

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★☆☆☆☆

“Look elsewhere”

Written on: 09/09/2017 by SerenaCorcoran300 (1 review written)

Blind broke in fitters hand. They promised to rectify. They did not. Worst customer service ever. In fact they just don't offer any after service. Products over priced and not good quality… Read Full Review

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★☆☆☆☆

“Poor service and customer service”

Written on: 05/09/2017 by argonaut56d (4 reviews written)

Poor service all round and terrible customer service. We ordered a new set of made to measure curtains for our lounge bay window. Fitter turned up on expected day & time. Took him a couple of hours to fit a new track and hang the curtains. I did mention to him that the track did not look level and drooped in places, to which he replied my ceiling was out! I had installed the previous track on a newly plastered perfectly flat ceiling. So I knew it wasn't. His hanging wasn't much better. It… Read Full Review

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★★★★★

“Shutters ”

Written on: 31/08/2017 by SerenityMaher (1 review written)

I had shutters fitted in lounge and two bedrooms. The quality and value of the shutters and the service I received was amazing. Friendly professional advisor and fitter, very punctual and thorough in their line of work. I am now considering having carpets. I would seriously recommend Hilary's… Read Full Review

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★☆☆☆☆

“Advisor failed to attend and failed to call me by phone.”

Written on: 28/08/2017

I had an appointment for an advisor to call at my home on the 25th August 2017 between 12.00pm to 3.00pm, but however, the advisor failed to attend and failed to have the courtesy to telephone me to let me know that they wasn't going to attend. I telephoned Hillary's 3 times that day in anxiety for my advisor to call, in which, Hillary's team made numerous failed attempts to contact the advisor. I then made a formal complaint by email, in which, the following day, I received an apology and I… Read Full Review

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★★★★★

“Curtains and Blinds”

Written on: 27/08/2017 by Toby4 (2 reviews written)

Very pleased with our curtains and blinds.Couldn't have the curtain poles we were going to have as it didn't work in our rooms but the person I dealt with said we could have tracks and they are so smooth really glad we chose them instead. Curtains with the pleats are lovely. The two guys I dealt with were really good and did the whole job, 3 windows for curtains and blinds in really good time. Would recommend them.I would recommend they invest in a handheld hoover as there was a bit of brick… Read Full Review

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★★★★★

“Conservatory automatic roof blinds”

Written on: 22/08/2017 by iiMurdock213 (1 review written)

We are extremely pleased with our blinds. Advisor Newport did an excellent job of fitting and explaining the operation of the blinds. He was a very likeable person. We would not hesitate to recommend the person I dealt with and Hillarys Blinds to family and friends… Read Full Review

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