Hillarys Blinds Reviews - www.hillarys.co.uk

★★★☆☆
3.5 / 5
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Latest Reviews

★★☆☆☆

“Bad quality and customer service”

Written on: 17/11/2017 by Dporter01 (1 review written)

Brought vertical blinds in May 2016 for both dinning and living room. Only closed them each about 20 times and the one in the dining room has broken as won't close. You can clearly see the mechanism has come loose. Called Hilary's and they are quaoting £20 call out fee to check the problem. I find this totally unacceptable as the product is clearly faulty and after paying a lot of money for guaranteed quality they now want more money from me to look at the item and this does not include any… Read Full Review

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★☆☆☆☆

“Extortionate ”

Written on: 02/11/2017 by zbBlake411 (1 review written)

Just had a price for roof blinds for our conservatory. With supposed 50% off and an additional discount because we did not need the free window blinds, the quote was still £1800 more than the equivalent from another company. £1,300 more expensive than a much better quality blind… Read Full Review

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★★★★☆

“Shutters are beautiful ”

Written on: 25/10/2017 by TravisPope128 (1 review written)

Shutters are beautiful but a little disappointed as the top were meant to be separate to the bottom so they could open at different times !!!… Read Full Review

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★★★☆☆

“bad service ”

Written on: 24/10/2017

Wanted vertical blinds for my conservatory and a roller blind for kitchen a salesman came and measured up and we waited two weeks for them to be fitted on the day of fitting was told they would be done between 3 and 6 in afternoon he arrived at 7 and the first thing he said was I will probably have to come back tomorrow to finish fitting as I've got to leave at 8 a bit annoyed by that then day after only needed to fit 2 more windows got to last one and blind was far to long had to re order… Read Full Review

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★★★★★

“bedroom carpet. ”

Written on: 18/10/2017 by KateBryant26 (1 review written)

did mine all on line, was quick and easy. gives you 3 dates and times to pick for your appointment, which is good when you go work, so can fit it round your day. they texted me day before my appointment, also let me no on the day, how long they would be, lady was lovely and helpful. I,m very pleased with my bedroom carpet. was also fitted with in a week of picking it, great service… Read Full Review

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★★★★★

“Exceeded our expectations”

Written on: 09/10/2017 by Laochin (1 review written)

WE had just had the old conservatory roof replaced with smart clear glass and wanted blinds which were also smart and easily adjusted. It was easy to get an appointment.I liked the idea of the 3 hour slot for appointments to save waiting in all day. The advisor was really good. Polite,knowledgeable ,friendly and gave us good advice especially about the types of material which would suit us best. The surveyor / fitter was equally good as he worked quietly and quickly with no mess or fuss. Again… Read Full Review

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★★★★★

“very worth while”

Written on: 05/10/2017 by Medina410 (1 review written)

got both blinds and curtains very happy fitted with a smile moved the furniture and the replaced it very clean and tidy blinds and curtains look great well worth purchasing from hiliarys would recommend them to everyone the service was great.i think I got good value for money… Read Full Review

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★☆☆☆☆

“Disgusting!”

Written on: 04/10/2017 by Muzzy59 (1 review written)

Do not use Hillarys. When Ross Murdoch, the fitter visited our property he was told we wanted pleated blinds but not with long strings. On fitting yesterday not only are the strings longer than on my old blinds he has screwed brackets into my upvc frames winding the strings on them. If we had been informed that was how he was going to fit them, he would not have got a sale. Customer service is atrocious as no team leader or manager would come to the phone, so all they are doing is prolonging… Read Full Review

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★☆☆☆☆

“Worst customer service ever”

Written on: 14/09/2017 by Dogbat109 (1 review written)

Had some conservatory roof blinds fitted last August ...looked fine however had the conservatory doors open earlier this year and one of the blinds began to flap in the wind due to the cord being threaded about 6" from edge of blind ( most of other blinds had this cord abou 1" from edge ). Felt this could cause problems since the blinds are made from a flimsy material . Reported problem to hillary's and fitter came out .. took pictures and said he would send to his superior .After a month I had… Read Full Review

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★☆☆☆☆

“Look elsewhere”

Written on: 09/09/2017 by SerenaCorcoran300 (1 review written)

Blind broke in fitters hand. They promised to rectify. They did not. Worst customer service ever. In fact they just don't offer any after service. Products over priced and not good quality… Read Full Review

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★☆☆☆☆

“Poor service and customer service”

Written on: 05/09/2017 by argonaut56d (4 reviews written)

Poor service all round and terrible customer service. We ordered a new set of made to measure curtains for our lounge bay window. Fitter turned up on expected day & time. Took him a couple of hours to fit a new track and hang the curtains. I did mention to him that the track did not look level and drooped in places, to which he replied my ceiling was out! I had installed the previous track on a newly plastered perfectly flat ceiling. So I knew it wasn't. His hanging wasn't much better. It… Read Full Review

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★★★★★

“Shutters ”

Written on: 31/08/2017 by SerenityMaher (1 review written)

I had shutters fitted in lounge and two bedrooms. The quality and value of the shutters and the service I received was amazing. Friendly professional advisor and fitter, very punctual and thorough in their line of work. I am now considering having carpets. I would seriously recommend Hilary's… Read Full Review

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★☆☆☆☆

“Advisor failed to attend and failed to call me by phone.”

Written on: 28/08/2017

I had an appointment for an advisor to call at my home on the 25th August 2017 between 12.00pm to 3.00pm, but however, the advisor failed to attend and failed to have the courtesy to telephone me to let me know that they wasn't going to attend. I telephoned Hillary's 3 times that day in anxiety for my advisor to call, in which, Hillary's team made numerous failed attempts to contact the advisor. I then made a formal complaint by email, in which, the following day, I received an apology and I… Read Full Review

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★★★★★

“Curtains and Blinds”

Written on: 27/08/2017 by Toby4 (2 reviews written)

Very pleased with our curtains and blinds.Couldn't have the curtain poles we were going to have as it didn't work in our rooms but the person I dealt with said we could have tracks and they are so smooth really glad we chose them instead. Curtains with the pleats are lovely. The two guys I dealt with were really good and did the whole job, 3 windows for curtains and blinds in really good time. Would recommend them.I would recommend they invest in a handheld hoover as there was a bit of brick… Read Full Review

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★★★★★

“Conservatory automatic roof blinds”

Written on: 22/08/2017 by iiMurdock213 (1 review written)

We are extremely pleased with our blinds. Advisor Newport did an excellent job of fitting and explaining the operation of the blinds. He was a very likeable person. We would not hesitate to recommend the person I dealt with and Hillarys Blinds to family and friends… Read Full Review

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★★★★★

“Excellent Service. Will buy blinds and carpets from...”

Written on: 19/08/2017 by red2 (1 review written)

The entire process from ordering to fitting was quick and efficient. Had blind and carpet fitted in my bedroom. Room and window measured paid for and fitted within 2 weeks. I was kept informed when the carpet would be fitted. The fitters were helpful, friendly and did an excellent job. So pleased I will be ordering a carpet and blind for the next room soon. The price was very competitive too. Very pleased with every aspect of my dealings with Hillarys… Read Full Review

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★★★★★

“roof lantern window blinds”

Written on: 12/08/2017 by qmHughes445 (1 review written)

We recently had a kitchen and lounge extension and had roof lantern windows fitted. They are fab but let loads of light and heat in. The rooms were far too hot and we could not watch tv in either room because of the bright light coming through the lanterns. Eventually we found out that Hillarys do blinds to fit the lanterns. They are fantastic, shutting out 95% of light and enabling us to watch tv and not have to wear sunhats and sunshades when weather is hot!!!!!! They are well worth… Read Full Review

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★★★★☆

“Excellent sales advisor and quality”

Written on: 02/08/2017 by Lynoxley (1 review written)

I recently bought curtains and matching Roman blind for my lounge. The person I dealt with in Southampton is my kind of salesman, .knows his product but not pushy. I am a woman who lives on my own and it is very important to me that I feel comfortable with anyone that I invite in to my home. I did instantly with this man. That was as important to me as the quality of the curtains. Which was excellent. Absolutely excellent. I am so pleased with my purchase that I plan to ring the person I dealt… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICES, CANCEL THE APPOINTMENTS LAST MINUTE”

Written on: 02/08/2017 by Customer201415 (1 review written)

I moved to a new house recently and I decided to call this company to book an appointment for someone to go to my house, big mistake! they gave me the appointment for 3 weeks later and I thought it will worth the wait. I decided to wait, during those 3 weeks I received text menssages and emails reminding me the appointment. After running to the house to make it on time for the appointment, I wait for 20 minutes for the person to arrive and someone decide to call me to say that the appointment… Read Full Review

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★☆☆☆☆

“Very unpleasant man”

Written on: 02/08/2017 by Hammond355 (1 review written)

We shouldn't have dealt with this company as the man who came to the house wasn't pleasant to start with but we needed a new blind quickly as the old one had broken. When he came to fit it he wanted to come at 8.30 a.m and as we are elderly we said this was a bit early but he wouldn't give us another time so we went along with it. He actually arrived at least 15 minutes early. Absolutely no apology. He is very abrupt and very uncommunicative and I think he must be in the wrong job… Read Full Review

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