Hillarys Blinds Reviews - www.hillarys.co.uk

★★★☆☆
3.4 / 5
62% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible service”

Written on: 25/04/2018 by Rocco312 (1 review written)

Payed and ordered blinds in January 2018,blinds for a bedroom and patio door were booked to be fitted on the 14th of February,we received a phone call saying they would not be fitted because of illness this we understood and offered our sympathy.we did not hear anything so I phoned Hillary's,another consultant come out 3 weeks later to fit the blinds the ones for the bedroom were okay but the ones for the patio door were completely the wrong size but the consultant fitted them any way they were… Read Full Review

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★★☆☆☆

“Terrible cusomer service”

Written on: 19/04/2018 by SouthEastLondonSE1 (1 review written)

I ordered some black out and venetian blinds through hillays. The sale's process was easy enough, clearly a lot of room for negotiation though. The issue started after I paid. Only half the order arrived, then every time I called to chase the second part which had been 'misplaced' I was told a different story. 3 weeks later I still haven't received my items, and no one even had the curtesy to say sorry. Even my Hillarys installer has given up trying to track them down and just told us to call… Read Full Review

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★☆☆☆☆

“DISGUSTED AFTER DAMAGE”

Written on: 07/04/2018 by VERY9DISGUSTED (1 review written)

WILL NOT PAY TOWARDS THE REPAIR OF A BRAND NEW OAK VENEERED DOOR WHICH THEY DAMAGED WHILST IN MY PROPERTY. FURIOUS AND TOTALLY DISAPPOINTED I WILL NEVER USE THEM AGAIN OR RECOMMEND THEM. THEY HAVE 5 RED STARS FROM ME … Read Full Review

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★☆☆☆☆

“No show ”

Written on: 02/04/2018

Booked an appointment, had email confirmation and text confirmations. Morning of appointment had a call saying the representative is 'ill' and won't be attending. Surely a company of this size has more than one person and could have offered an alternative. This is my second less than successful experience of hillarys and I won't be following them up again. There are lots of blind companies so I am going with one of the others instead. … Read Full Review

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★☆☆☆☆

“Avoid bad company. ”

Written on: 23/03/2018

Ordered to Roman black out blinds in grey for my upstairs front bedrooms had the blinds fitted only to find out that the back of the blinds ie lining is a different colour. Phoned up and complained about it and was told it's the only colour backing they do. So have now got grey blind inside bedroom but it's beige from outside. They've lied and said that the salesman told us they only do one colour lining WHICH HE CATEGORICALLY DIDN'T. My wife has told them he didn't and if he had done she… Read Full Review

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★☆☆☆☆

“very disappointed with the company!! ”

Written on: 09/03/2018 by gzPuckett88 (1 review written)

After always using Hilary's and been satisfied with the service I arranged for them to come out and measure up for some roman blinds for the bedroom, I paid £300 to secure my order and was told they would be ready to fit in 5 weeks! However 4 weeks after I received a call from Hilary's telling me the material was out of stock..no apology or explanation as to why it took them soo long to let me know especially as it states on the order form that they start making the blinds soon after the order… Read Full Review

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★★☆☆☆

“Not a good quality”

Written on: 20/02/2018 by 409Thomson (1 review written)

I would not recommend this company for the quality of there goods. Service chap was very friendly, but the goods a not worth the money… Read Full Review

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★★☆☆☆

“Avoid buying from Hillarys”

Written on: 04/02/2018 by 217Keegan (1 review written)

Ordered a like for like blind, just a different colour, when it was fitted the brackets overlapped the recess hence blind a good inch away from wall, I said to the fitter it doesn't sit flush with wall he just said Hilary's have updated their brackets and are bigger now, I said why when you came to measure up you didn't tell me, he just didn't seem bothered and said just email customer services if I wasn't happy and then left. I emailed immediately to the address he gave me it came straight… Read Full Review

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★☆☆☆☆

“Dishonest. Couldn't be bothered to show up and lied...”

Written on: 01/02/2018 by lisaramsay (1 review written)

DO NOT USE...Booked an appointment for 12pm - 3pm. Waited in all day. No one showed up. Liar of a consultant stated to the company we weren't in. I beg to disagree. Reviewed CCTV and NO ONE TURNED UP. I would question their honesty and integrity if this is the sort of person that they use. UTTERLY DISGUSTED!!!!!!!… Read Full Review

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★☆☆☆☆

“Avoid Hillary’s and use a local smaller firm ”

Written on: 30/01/2018 by chloeadair (1 review written)

Really disappointing experience with Hillary’s. Guaranteed shutters fitted on 22nd Dec if I ordered that week (all the way back in September). Paid 50% on the spot and then was asked to pay the rest 2 weeks before the fit date. When I questioned this, I was told that paying in full before the fit was something new they were trialling and I was given the option to pay the remainder to the fitter on completion of the job. I should have taken this option but trusting (what I thought was) a… Read Full Review

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★☆☆☆☆

“Terrible company ”

Written on: 22/01/2018 by RiverSweeney285 (1 review written)

Everytime I look at my curtains I'm depressed ,had brass poles fitted to a bay window ,engineer came out 3 time's to try to stop the poles sagging also made a mess of the plaster drilling holes,looking back I can't believe I've let them get away with this,service and quality apauling and cant wait to rip them down ,hopefully won't be long now till I can afford a reputable company to make new ones, so my advice don't go to hilarys ,you might be lucky then you might not because if anythings… Read Full Review

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★☆☆☆☆

“Terrible service, Terrible products , Terrible company- ”

Written on: 15/01/2018 by qqParrish219 (1 review written)

-- I'D GIVE A MINUS RATING IF I COULD .We were mis-sold a blind that actually, as it turns out, doesn't actually exist - We chose, ordered paid for and were invoiced for WOODEN secrecy blinds when the so called expert came to our house to measure up and up-sell . What we received was a nasty plastic Secrecy blind that isn't worth the £180.00 we paid for Wooden one. The first blind didn't close properly and the pelmet at the top didn't fit -- it was a secrecy blinds that allowed the full… Read Full Review

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★★★★★

“An excellent service and high quality items thank you”

Written on: 07/01/2018 by SJJ29L (1 review written)

We needed curtains and blinds in quite a few rooms in our house in time for Christmas. We got in touch with Hillary's early in December and a couple of weeks later all of the curtains had been made and fitted. Such great service and he was very professional and helpful. Hillary's fitted around us for the appointments to measure up and to fit the curtains. I would definitely recommend this company and would use them again in the future. Thank you… Read Full Review

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★☆☆☆☆

“Stay away from Hillarys!”

Written on: 02/01/2018 by CPH1985 (1 review written)

We’ve had no end of issues with Hillarys having had the entire house fitted with blinds and paid a large a sum of money, yet many have not operated properly since we’ve had them to the point they now have to stay down over fear that they will worsen if we try to raise the blinds – you can’t pull them up and down without the blinds and/or the cord breaking and on top of that they’ve installed different colours side by side in our living room despite the order form saying that their the… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 12/12/2017 by Gustafsongq239 (1 review written)

We have just had curtains and roman voiles from Hillary and what a pleasure to deal with. The salesman was a one stop shop from the measurements, the quote and the install and was excellent I would recommend both the product and the company. The quality is excellent and the service prompt… Read Full Review

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★★★★★

“Internal wooden shutters”

Written on: 25/11/2017

We love our newly fitted, silk white, internal wooden shutters! They are a perfect, made to measure window dressing for our uneven stone walls and window frames. They are also a beautiful complement to our farmhouse, dated to 1750. Best of all, the promised retention of 52% heat really is noticeable and we are now enjoying a more draught free, cosy living space. Having completed the windows downstairs we are aiming to get the bedrooms and 2 bathrooms done next year. Waiting 13 weeks from… Read Full Review

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★★☆☆☆

“Bad quality and customer service”

Written on: 17/11/2017 by Dporter01 (1 review written)

Brought vertical blinds in May 2016 for both dinning and living room. Only closed them each about 20 times and the one in the dining room has broken as won't close. You can clearly see the mechanism has come loose. Called Hilary's and they are quaoting £20 call out fee to check the problem. I find this totally unacceptable as the product is clearly faulty and after paying a lot of money for guaranteed quality they now want more money from me to look at the item and this does not include any… Read Full Review

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★☆☆☆☆

“Extortionate ”

Written on: 02/11/2017 by zbBlake411 (1 review written)

Just had a price for roof blinds for our conservatory. With supposed 50% off and an additional discount because we did not need the free window blinds, the quote was still £1800 more than the equivalent from another company. £1,300 more expensive than a much better quality blind… Read Full Review

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★★★★☆

“Shutters are beautiful ”

Written on: 25/10/2017 by TravisPope128 (1 review written)

Shutters are beautiful but a little disappointed as the top were meant to be separate to the bottom so they could open at different times !!!… Read Full Review

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★★★☆☆

“bad service ”

Written on: 24/10/2017

Wanted vertical blinds for my conservatory and a roller blind for kitchen a salesman came and measured up and we waited two weeks for them to be fitted on the day of fitting was told they would be done between 3 and 6 in afternoon he arrived at 7 and the first thing he said was I will probably have to come back tomorrow to finish fitting as I've got to leave at 8 a bit annoyed by that then day after only needed to fit 2 more windows got to last one and blind was far to long had to re order… Read Full Review

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