Forever 21 Reviews

Click here if this is your business
★★★★☆
3.6 / 5
71% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
Forever 21 - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“The shop was clean and the sales clerks were helpful...”

Written on: 16/10/2020 by hyleymil (2 reviews written)

The shop was clean and the sales clerks were helpful and polite. The clothing was elegant and well structured with colors that I love. I had a smooth purchase and a short waiting period. After being washed and has not faded, the clothing has held up well, the clothing still looks fresh after the first wash… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Awesome”

Written on: 13/10/2020 by ScottWatkins (6 reviews written)

Forever 21 can be a mixed bag when it comes to clothing quality, but when you find one of their hidden gems, it can be pure magic. They're a rare find, but a handful. Love shopping at Forever 21… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Favourite Clothing Brand”

Written on: 24/08/2020 by TeresaDcruz (6 reviews written)

Forever 21 is my favourite clothing brand. I love their clothes quality as well as they have multiple variety of sizes at affordable prices. Good customer support.Even after the first wash,the quality and colors of clothes are still attractive,and they are long lasting. I love the clothes fashion. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“It would be great to have a little more organisation!...”

Written on: 18/08/2020 by elHurley1948 (1 review written)

It would be great to have a little more organisation! It was, besides, a good experience. Helpful staff, and quick service. The prices are reasonably priced and parking was decent. Wish they had a few more options for girls of plus size… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Crappy online return policy”

Written on: 26/03/2013

I purchased a jacket for $39.50 from F21 online. It arrived really fast, but I decided I didn't like it. The return policy is that you can either: (a) go to the store and find something else you like and exchange your item for something else; (b) get a store credit for the amount; (c) *MAIL* it back to the warehouse for a refund. I decided to see if I could drop it off in Mississauga as that's where it goes if you mail it, but they will not accept drop-offs. Basically, the company is banking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Bad quality clothes/bad return policy”

Written on: 05/07/2012

Although Forever 21 is very fashion forward and are very affordable, I quit shopping there, for one reason: their clothes have horrible quality. Of course, I'm a smart girl and I realize that the quality of the product determines the cost. That's why their clothes are so affordable. I've spent a lot of money at Forever 21 and most of the clothes I have bought have all ended up in the trash. Now keep in mind, I do not wear my clothes too tight or anything that would cause them damage. They are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“I like how forever 21 is up to date with the latest...”

Written on: 21/05/2010 by kitty mk (55 reviews written)

I like how forever 21 is up to date with the latest fashions. their stuff is priced ok. i just wish not every t shirt was completely see through!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview