Abacus Finance Debt Management Reviews - www.abacusfinance.co.uk

★★★★☆
3.8 / 5
73% of users recommend this
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Abacus Finance Debt Management www.abacusfinance.co.uk

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Latest Reviews

★★☆☆☆

“They lure you with fair trading conditions”

Written on: 23/12/2021 by KasonMurdock (1 review written)

They lure you with fair trading conditions and make it seem that the odds are in your favor. The plan of this scheme is to make you regret your actions. The agents changed their contact details over time to new email addresses. I was caught up in this until I came in contact with getback.rest and I was assisted through getting back my money… Read Full Review

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★★★★☆

“Self Petition-Bankruptcy”

Written on: 04/08/2014 by ufLeonard296 (1 review written)

Went as smoothly as can be expected under the circumstances, creditors were a pain but Abacus took care of them, Money saved to pay the court fees transferred back to the nominated account within 24hours of requesting it. Court staff very helpful and showed compassion as going Bankrupt not a really good feeling as I found out, from start to finish on just turning up at court it was over within 2 hours. The judge was "NON" judgemental and it was a very informal occasion. Glad its all over now… Read Full Review

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★☆☆☆☆

“Felt like Cattle”

Written on: 05/06/2014 by KatieFournier97 (1 review written)

I was passed on to Abacus by Two Legal Services so that they could manage our DMP. I was with the for little more than a month, during such time I was never allocated a customer services advisor who I could discuss our debt with. They have since passed us on AGAIN to PDHL and I have had enough of being passed from pillar to post and cancelled my contract with all 3 companies outright and am now dealing with a debt management charity who takes no fees at all! If I had known before I signed the… Read Full Review

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★★★★★

“After a very long period of desperation in trying to...”

Written on: 20/05/2014 by KarinaO'Neal418 (1 review written)

After a very long period of desperation in trying to sort out my finances and an attempt at an IVA with another company - who just didn't care to advise me, I rang Clear Debt - the advisor was a pleasure to speak with and I felt more assured than I had done for months that gong Bankrupt was probably the answer for me. Being an honourable person I did not feel entirely happy about it. However, I did not have the funds to do anything else. But having discussed my situation thoroughly with… Read Full Review

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★☆☆☆☆

“rip off big time”

Written on: 04/12/2013 by Marchesa42 (1 review written)

Absolutely true that don't bothered with Abacus/Brooks/Harrington. They only for you money. I been with Abacus over the 2 years. Monthly payment of £100 . Few weeks ago received phone call from Brooks/Harrington that Abacus passed over my account too them. Offering go too IVA Finally received balance of dept. Got a shock. My dept exactly same as 2 1/2 year Because Abacus not in position to stop any charges and interest rates. They will tell you completely different in beginning. Nice pure… Read Full Review

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★☆☆☆☆

“Abacus/Harrington Brooks -Only in it for your money”

Written on: 19/09/2013 by FuriousSandy (1 review written)

We have had a DMP with Abacus for around 4 years and mostly happy with the service, paying an agreed sum of £50 in fees per month. Yesterday we received 2 letters, one from Abacus one from Harrington Brooks. Without consultation Abacus have handed our account to HB along with all our personal details. HB letter leads you to believe that monthly payments are the same but careful reading and calculation revealed that our monthly fee has doubled to £100pm. The forecast on the client portal for… Read Full Review

Furioussandy's Response to FuriousSandy's Review

Written on: 20/09/2013

So Abacus have now redeemed themselves and taken our account back on original terms. Happy again.

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Lesweenz's reply to Furioussandy's Comment

Written on: 15/10/2013

Hi

I am in a very similar situation, and have contacted Abacus, how did you negotiate them taking your account back?

Many thanks in advance

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Furioussandy's reply to Lesweenz's Comment

Written on: 17/10/2013

Hi

Well really I just told them that I was really angry and that by transferring it would extend my repayment period by a number of years which seemed rather inappropriate and unfair.

I didn't have much trouble getting back to be honest.
Good Luck!

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Marchesa42's Response to FuriousSandy's Review

Written on: 04/12/2013

Very true. Don't go with Abacus believe me. Will take last penny of you. And all the dept still owned. Be everyone warned about Abacus/Brooks/Harrington only for money
The dept still owned by clients

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Furioussandy's reply to Marchesa42's Comment

Written on: 04/12/2013

No...I have not found this to be true. I was very happy with Abacus until I was transferred to H.Brooks. Abacus dealt with my complaint and took my accounts back. I now have no complaints whatsoever I am happy with my DMP and the fees.

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★★★★★

“Abacus you are the BEST?”

Written on: 11/09/2013 by flipping (1 review written)

Could never have done it without the help of Abacus, the team are brilliant, thay help you every step of the way. Abacus do all the paper work for you, all you have to do is check the paper work, thay make the appointment at the court for you, at a time that suits you.All you have to do is turn up? it don't take long ,The people at the court are very nice, and then you are declared bankrupted , within 24 hour the official receiver will phone you to make an appointment at a time that suits you… Read Full Review

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★★★★★

“Bankruptcy made easy”

Written on: 21/07/2013 by SAFarquhar (1 review written)

Abacus staff did all the legwork with the paperwork needed. They called frequently and gave expert and in detail instructions on what I had to do. They compiled a the court papers and saved my payments until they were needed for court expenses. I felt all the stress disappear as they took charge of my financial difficulties. Their staff explained to me the whole court process so I wouldn't be worried about anything unexpected popping up. They provided a professional, approachable and non… Read Full Review

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★☆☆☆☆

“when will the phone calls stop......”

Written on: 11/04/2013

Phone me at least 3 times a day, everyday.. Told them various times I don't need their help. Phone me on different numbers so can't even block them. Avoid this company… Read Full Review

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★☆☆☆☆

“Custome Service ”

Written on: 21/02/2013

I recieved 3 phone calls in one day from this company, the third i finally answered, He said is that **** ***** so i replied yes, He said i'm calling from abacus and the reason for my call is to discuss writing off 70% of your debt. I replied i don't have any debt thanks, so he replied so why have you applied for a loan recently to consolidate i debts, i then replied i'm not interested thank you, he said so you would rather get a loan to pay your debts rather than have them written off. I… Read Full Review

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★★★★★

“Thanks!”

Written on: 10/02/2013

I was really worried about speaking to anyone about my problems before joining Abacus. They treated me like I really mattered not just anybody. I would thoroughly recommend them to anyone please don't be embarrassed. My advisor helped me through the hard times - she was caring and patient… Read Full Review

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★★★★★

“Great help”

Written on: 01/02/2013

Thank you to all the team at Abacus who have stepped in and taken over the debts i have been struggling with for 8 years. I needed a helping hand and they were there for me. A special thanks to Steve Magire, very professional and guided me through the entire process with ease. I will be recommending there service to my friends… Read Full Review

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★★★★★

“DEBT FREE AT LAST! TANKS TO MIKE & HEIDI AT ABACUS”

Written on: 29/01/2013

Thank you to all the team at Abacus. I have dealt with various people over the last few years but whoever I spoke to had all my details to hand and were very helpful whenever I phoned. They started by sorting out my finances, and wrote to my creditors for me and arranged payments that I could afford. I was getting hassled by the creditors with letters and phone calls(mobile and land line). sometimes every four hours but Abacus sorted that for me by sending letters to them and the calls… Read Full Review

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★★★★★

“Looking forward to getting debt free”

Written on: 14/12/2012

I would like to say a big thank you to the people at Abacus Debt clear , I have finally taken control of my finances through their help , the people handling my case have been very helpful ,understanding and very patient . I would recommend them to anyone that needs help with their finances . Special mention to Charles at Abacus . Thank you… Read Full Review

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★★★★★

“Brilliant service great help”

Written on: 02/11/2012 by Starryeyedsurprise (1 review written)

After speaking to Charles at Abacus I felt like that big grey cloud over my head had dissapeared. My ex ran up all my debts and for a long time i have been struggling. I get constant hassle from my creditors. Charles said that abacus will take everything in their Hands and deal with everything for me. The service and advise provided by charles was 5 star and i would recommend the company to others… Read Full Review

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★★★★★

“Professional, Patient, Personal”

Written on: 25/10/2012 by NRJT (1 review written)

I had many questions and anxieties about my financial circumstances. Abacus talked through all of these with me. They had time to listen, and time to explain solutions in a way that I understood. Their communication with the customer is excellent, as it is between their different departments. You feel like you're all in the same room and everybody knows what's going on. Charles, an excellent listener, started the process and it was completed by Gavin, whose knowledge and patience was very… Read Full Review

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★★★★☆

“Friendly, helpful, honest”

Written on: 22/07/2012

I was contacted last month from Steven at abacus, he was really friendly and helpful and offered to consolidate all my debts with one affordable monthly payment.I wasn't sure at first but Steven quickly reassured me how genuine the call was, I now feel a weight has lifted thanks to Steven who said he will deal with my situation. I'm pleased he made that call and made my day. I've now recommended my sister has he was so great! Thanks steven… Read Full Review

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★★★★★

“Abacus finance fantastic help with debt issues!”

Written on: 18/07/2012 by KateEP (1 review written)

I contacted abacus finance when I started to struggle with my mounting debt and a ccj was on the horizon. I spoke to Kerry mchugh an advisor at abacus who was very helpful and down to earth with her advice. Once I decided an iva was the best solution for me, Kerry led me through the process and made a very stressful time of my life much more manageable, and a lot less scary! I can not thank Kerry enough for the difference she and abacus have made to me and my family's life. I really would… Read Full Review

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★★★★★

“Abacus are a fantastic, friendly, helpful and...”

Written on: 25/06/2012

Abacus are a fantastic, friendly, helpful and extremely reliable Debt Management company. They make you feel totally at ease and offer an unbeatable service! They deal with all the paperwork and act on your behalf. I am so happy that I found such a reliable company to trust with such important matters. I would definitely recommend this company to a friend. The staff are very friendly and helpful. … Read Full Review

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★★★★☆

“Good supportive advice, clear choices and help to...”

Written on: 06/04/2012

I suggest you look into the options for free help at the same time as looking at the services offered by Debt Management Companies: http://www.direct.gov.uk/en/MoneyTaxAndBenefits/ManagingDebt/PlanYourWayOutOfDebt/DG_187500 I preferred to use a debt management company to manage my creditors but remember they usually charge a fee- 25% of the total monthly payment in my case. This is money that does not go to your creditors so be careful that you don't end up with a company who simply charges… Read Full Review

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