Howdens Kitchens Reviews - www.howdens.com

★★★★☆
3.7 / 5
68.5% of users recommend this
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Howdens Kitchens www.howdens.com
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Latest Reviews

★★★★★

“Great kitchen, fantastic service.”

Written on: 13/06/2019 by Aliviau74 (1 review written)

I've used Howden's to supply kitchens for both my rental properties and my own home. Customer service has been amazing from start to finish, especially with design changes and tweaks along the way. The quality of their products is great. I'd highly recommend the company… Read Full Review

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★★★★★

“Amazing ”

Written on: 13/06/2019 by BiancaDavies97 (1 review written)

Great service. Love the kitchen. Planning was nice and easy. I'd highly recommend Howdens to friends and family. Great service. Love the kitchen. Planning was nice and easy. I'd highly recommend Howdens to friends and family… Read Full Review

Howdensjoinery's Comment

Written on: 13/06/2019

Good afternoon, thanks for your positive feedback. We're really glad that you're so pleased with your new kitchen.

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★★★★★

“Fantastic service”

Written on: 04/06/2019 by 262Perez (1 review written)

Recently ordered a kitchen from Howdens Dundee and unfortunately didn't choose the best installers. Asked Howdens Dundee for their advice via email. They gave advice and cared enough to follow up with a phone call. Great service right from the very first contact through to setting up my account, delivery and the after-sales service. Thank you Howdens Dundee!… Read Full Review

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★☆☆☆☆

“Lots of mucking about”

Written on: 24/05/2019 by rogerashman (1 review written)

Not a good experience with Howdens Erith. When the order was delivered to the house it was only half there with no forewarning or explanation at the time as to where the other parts were. It has then taken 2 weeks to get the remaining parts even though we were promised them a couple of days later. Even when we collected the remaining pieces there was still a draw front missing so couldn't finish the kitchen. Again no warning or notice from Howdens. So, lots of mucking about and still have not… Read Full Review

Howdensjoinery's Response to rogerashman's Review

Written on: 13/06/2019

Thank you for your feedback. We believe this matter has now been resolved - if you have any further questions please email us so we can help further.

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★★★★☆

“Great kitchen, but shop around first.”

Written on: 08/05/2019 by CedricRitchie (1 review written)

A man from our local Howden’s arranged a large screen computer preview of our intended kitchen and a very competitive price compared to other quality kitchens. We were very pleased with the quality and the end result looked fantastic. The only damper was the failure of the fitter to remove the trade waste as expected. It is however important to shop around with other suppliers and Howden fitters and to haggle to ensure a good price… Read Full Review

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★★★★★

“I'll only use Howdens from now on”

Written on: 04/04/2019 by Jeff1053 (1 review written)

We're property investors in Torbay and we've had two kitchen surveys done recently with Howdens and I couldn't be more please with the service we've received and the detail in which the plans were received. Everything we could have wanted and more. I'll only be using Howdens for all of our property purchases from now on. Friendly and efficient… Read Full Review

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★★★★★

“Howdens Thetford Branch”

Written on: 26/03/2019 by chrisatkins (1 review written)

All staff were helpful and friendly and made me feel welcome. Well informed and guided me through the process with ease. Thank you… Read Full Review

Howdensjoinery's Response to chrisatkins's Review

Written on: 01/04/2019

Good afternoon, thanks for leaving this review! That is really good to hear. I have now passed your kind comments over to our Thetford depot. Enjoy your day!

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★★★★★

“Great company to work with ”

Written on: 09/03/2019 by Jacksonbros (1 review written)

Great company to work with, items are always on time. Staff are helpful and product is far better than any other for the price range… Read Full Review

Howdensjoinery's Response to Jacksonbros's Review

Written on: 13/03/2019

Thanks for leaving this review. That is great to hear! Have a lovely week.

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★☆☆☆☆

“Disgraceful service at Orpington branch. ”

Written on: 04/03/2019 by Meta304 (1 review written)

Howdens designed our kitchen, which was fitted by my builder summer 2018. We decided to return an unopened bespoke corner larder unit costing ~£900, in exchange for two cheaper standard tall tower units cast/frames only; as we had kept back the 4x unit doors and had spare hinges etc. to fit the doors on the replacement units. However, Orpington branch have since invoiced me for an outstanding balance on the account; which they are unable to explain what this charge is relating to. I have… Read Full Review

Howdensjoinery's Response to Meta304's Review

Written on: 04/03/2019

Hello again, thank you for getting in touch. We are just awaiting your email regarding further contact details so we can help. We look forward to hearing from you. Best wishes.

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★★★★☆

“Very satisfied”

Written on: 28/02/2019 by JohnJeff (1 review written)

We knew what we wanted and we got what we wanted. We love our new kitchen and everything works as it should. We did steer clear of Lamona products as much as we could and settled for quality white goods we knew and trusted. We found you have to keep a close check on deliveries, but also found it easy to return goods ifcand when ideas changed. Kitchen has been in place eighteen months and is admiredby all our visitors… Read Full Review

Howdensjoinery's Response to JohnJeff's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Excellent”

Written on: 18/02/2019 by DavidLLewis (1 review written)

First class service from start to finish from the manager at the Witham branch. Nothing was too much trouble for him and the design team - the kitchen was delivered on schedule and the order was 100% complete. The kitchen itself exceeded our expectations - thanks to the manager and all of your team at Witham… Read Full Review

Howdensjoinery's Response to DavidLLewis's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Southend designer.”

Written on: 31/01/2019 by Clarkie59 (1 review written)

Very helpful and very knowledgeable about the products. Nothing was to much trouble. Always on the end of a phone call if needed… Read Full Review

Howdensjoinery's Response to Clarkie59's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Well Planned, well Designed, well Installed”

Written on: 29/01/2019 by petebamber (1 review written)

Kitchen from Howdens Paignton, Designed by the lady we dealt with.... Subject: Re: Great Parks road - Super job Hi, All has gone as planned, and the units are in place and look amazing. This was a text book job, well designed,planned and Installed. I have been telling people where we got the units from. Thank you for your help with the design. … Read Full Review

Howdensjoinery's Response to petebamber's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Great service, friendly, honest. ”

Written on: 24/01/2019

Great service, very professional. Honest and detailed description of products available. I would recommend anyone to use Howdens… Read Full Review

Howdensjoinery's Comment

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Southend-on-Sea depot rep”

Written on: 22/01/2019 by 268Rice (1 review written)

The rep is an excellent first point of contact, always helpful and will always follow up on any orders to make sure everything is okay. He is always cheerful… Read Full Review

Howdensjoinery's Comment

Written on: 24/01/2019

Thanks for leaving this review. That is great news! I have now passed your kind words over to our Southend-on-Sea depot and I'm sure they'll be pleased. Take care and have a lovely week. Kevina

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★★★★★

“Southend howdens ”

Written on: 22/01/2019 by Douglasharris1 (1 review written)

The person I dealt with is very pleasant and helpful when we need to order more kitchens thank you… Read Full Review

Howdensjoinery's Response to Douglasharris1's Review

Written on: 24/01/2019

Thanks for leaving this review. That is great news! I have now passed your kind words over to our Southend depot and I'm sure they'll be pleased. Take care and have a lovely week. Kevina

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★★★★★

“Southend depot rep”

Written on: 11/01/2019

The person I dealt with has been a great help. Very professional and always gets back to you. I would definitely recommend his services… Read Full Review

Howdensjoinery's Comment

Written on: 15/01/2019

Good morning, thank you very much for getting in touch & leaving this positive review - that is great news! I have now passed your comments over to our Southend depot. Enjoy your day!

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★★★★★

“Rep @ Southend Depot”

Written on: 11/01/2019 by Wheelerxm325 (1 review written)

The person I dealt with is a consummate professional, he deals with all my enquiries effectively and efficiently, I've often contacted him outside of working hours and he has followed up on each of my requests. He is an asset to the company and brightens even the dullest day with his witty sense of humour. He will always go the extra mile to follow up on a lead and drop off literature to customers and colleagues. You can be sure that any request you put to him will be followed up and have… Read Full Review

Howdensjoinery's Comment

Written on: 15/01/2019

Thank you for leaving this review. That is great news! Enjoy your week. Harriet.

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Howdensjoinery's Comment

Written on: 15/01/2019

Thank you for leaving this review. That is great news! Enjoy your week.

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★★★★★

“Southend depot Rep”

Written on: 11/01/2019 by Goodwinyy464 (1 review written)

The person I dealt with has helped me on every project from kitchens to doors. I would highly recommend him he is a excellent Rep he is bubbly and very reliable and has always given me a excellent service. Thank you to him… Read Full Review

Howdensjoinery's Comment

Written on: 15/01/2019

Good morning, thank you very much for leaving this review! I have now passed your kind words over to our Southend depot. Enjoy your day! Harriet.

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Howdensjoinery's Comment

Written on: 15/01/2019

Good morning, thank you very much for leaving this review! I have now passed your kind words over to our Southend depot. Enjoy your day!

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★★★★★

“Southend rep Andy”

Written on: 11/01/2019 by BrentSalmon1970 (1 review written)

I’ve had a Trade Account with Howdens for many years and that’s when I first met the person I dealt with. He came on to my refurb job and introduced himself and the company.Since then he has visited my jobs,providing me with excellent service,when required.  He is a very polite and helpful chap and I appreciate his trusted working relationship… Read Full Review

Howdensjoinery's Response to BrentSalmon1970's Review

Written on: 15/01/2019

Good morning, thank you for your review, that is really good to hear! I have passed it on to the Southend depot. Enjoy your week!

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