Howdens Kitchens Reviews - www.howdens.com

★★★★☆
3.8 / 5
69% of users recommend this
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Howdens Kitchens www.howdens.com
Howdens Kitchens www.howdens.com

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Latest Reviews

★★★★★

“Excellent service. ”

Written on: 07/10/2019 by Milmo22 (1 review written)

We used the Torquay store for our proposed kitchen. Upon entering the store we were met by a man who talked us through the various ranges on offer. He was very personable, knowledgeable and not too pushy. He passed our details on to the planner/designer who called that evening to arrange a suitable time to meet in order to further discuss our needs. The planner arrived promptly on the arranged date and was very friendly and approachable. We discussed our vision and he was instantly… Read Full Review

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★☆☆☆☆

“Cant believe it”

Written on: 02/10/2019 by 64Carroll (1 review written)

My kitchen was flooded...insurance company elected a contractor who used Howdens to replace my kitchen units/appliances. This was completed 6 months ago. Howdens rep visited and measured the kitchen and not long afterwards provided a plan for the kitchen exactly as it was and a plan for a kitchen that we would really like. We opted for the what we would really like option and spent a few thousand pounds in the process. Initially the units looked great. Now we have had time to use the kitchen we… Read Full Review

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★★★★★

“Howdens Hawkhurst - fantastic, helpful and stress-free”

Written on: 21/09/2019 by bensimpson14 (1 review written)

We visited Howdens in Hawkhurst twice to finalise our kitchen plan. Elly did an amazing job, really understood our requirements and didn't rush as at all despite a lot of deliberation over layout and appliance sizes. Elly gave great advice based on real examples and was a pleasure to deal with at all times. Despite not having a huge showroom it was easy to see the colours/finishes when deciding. The digital designs provided were really helpful and the collaborative process was easy despite us… Read Full Review

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★★★★★

“A pleasure from start to finish!”

Written on: 03/09/2019 by MrsMarjoram (1 review written)

Our old kitchen was awful, and we desperately needed help. We popped into Howden's in Norwich just as they were closing on a Saturday at the beginning of August. It is now the beginning of September, and we are the proud owners of The Most Beautiful kitchen. The clever lady who designed it knew exactly what I wanted, and more importantly, what I needed. The plans arrived by email within 24 hrs of her visit, followed very quickly by well detailed plans and the very reasonable quote. She then put… Read Full Review

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★★★★★

“Bury St Edmunds Branch”

Written on: 12/08/2019 by jhennessey70 (1 review written)

BURY ST EDMUNDS Just want to say a big thank you to the staff at the Bury St Edmunds branch, particularly the two people I dealt with, who gave us a great service from start to finish, very professional and attention to detail. Look forward to using them again. Thanks … Read Full Review

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★★★★★

“Great service ”

Written on: 12/08/2019 by Scottjd217 (1 review written)

Great service, really quick delivery and friendly helpful staff… Read Full Review

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★★★★★

“I needed a replacement Howdens Tap valve cartridge”

Written on: 21/07/2019 by Thesaint1967 (1 review written)

Hi I spoke to a guy at Liverpool depot and he sorted out a new part and emailed me to confirm the part had been ordered and will call me when it arrives. Good customer service Thanks … Read Full Review

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★★★★★

“Great kitchen, fantastic service.”

Written on: 13/06/2019 by Aliviau74 (1 review written)

I've used Howden's to supply kitchens for both my rental properties and my own home. Customer service has been amazing from start to finish, especially with design changes and tweaks along the way. The quality of their products is great. I'd highly recommend the company… Read Full Review

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★★★★★

“Amazing ”

Written on: 13/06/2019 by BiancaDavies97 (1 review written)

Great service. Love the kitchen. Planning was nice and easy. I'd highly recommend Howdens to friends and family. Great service. Love the kitchen. Planning was nice and easy. I'd highly recommend Howdens to friends and family… Read Full Review

Howdensjoinery's Comment

Written on: 13/06/2019

Good afternoon, thanks for your positive feedback. We're really glad that you're so pleased with your new kitchen.

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★★★★★

“Fantastic service”

Written on: 04/06/2019 by 262Perez (1 review written)

Recently ordered a kitchen from Howdens Dundee and unfortunately didn't choose the best installers. Asked Howdens Dundee for their advice via email. They gave advice and cared enough to follow up with a phone call. Great service right from the very first contact through to setting up my account, delivery and the after-sales service. Thank you Howdens Dundee!… Read Full Review

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★☆☆☆☆

“Lots of mucking about”

Written on: 24/05/2019 by rogerashman (1 review written)

Not a good experience with Howdens Erith. When the order was delivered to the house it was only half there with no forewarning or explanation at the time as to where the other parts were. It has then taken 2 weeks to get the remaining parts even though we were promised them a couple of days later. Even when we collected the remaining pieces there was still a draw front missing so couldn't finish the kitchen. Again no warning or notice from Howdens. So, lots of mucking about and still have not… Read Full Review

Howdensjoinery's Response to rogerashman's Review

Written on: 13/06/2019

Thank you for your feedback. We believe this matter has now been resolved - if you have any further questions please email us so we can help further.

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★★★★☆

“Great kitchen, but shop around first.”

Written on: 08/05/2019 by CedricRitchie (1 review written)

A man from our local Howden’s arranged a large screen computer preview of our intended kitchen and a very competitive price compared to other quality kitchens. We were very pleased with the quality and the end result looked fantastic. The only damper was the failure of the fitter to remove the trade waste as expected. It is however important to shop around with other suppliers and Howden fitters and to haggle to ensure a good price… Read Full Review

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★★★★★

“I'll only use Howdens from now on”

Written on: 04/04/2019 by Jeff1053 (1 review written)

We're property investors in Torbay and we've had two kitchen surveys done recently with Howdens and I couldn't be more please with the service we've received and the detail in which the plans were received. Everything we could have wanted and more. I'll only be using Howdens for all of our property purchases from now on. Friendly and efficient… Read Full Review

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★★★★★

“Howdens Thetford Branch”

Written on: 26/03/2019 by chrisatkins (1 review written)

All staff were helpful and friendly and made me feel welcome. Well informed and guided me through the process with ease. Thank you… Read Full Review

Howdensjoinery's Response to chrisatkins's Review

Written on: 01/04/2019

Good afternoon, thanks for leaving this review! That is really good to hear. I have now passed your kind comments over to our Thetford depot. Enjoy your day!

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★★★★★

“Great company to work with ”

Written on: 09/03/2019 by Jacksonbros (1 review written)

Great company to work with, items are always on time. Staff are helpful and product is far better than any other for the price range… Read Full Review

Howdensjoinery's Response to Jacksonbros's Review

Written on: 13/03/2019

Thanks for leaving this review. That is great to hear! Have a lovely week.

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★☆☆☆☆

“Disgraceful service at Orpington branch. ”

Written on: 04/03/2019 by Meta304 (1 review written)

Howdens designed our kitchen, which was fitted by my builder summer 2018. We decided to return an unopened bespoke corner larder unit costing ~£900, in exchange for two cheaper standard tall tower units cast/frames only; as we had kept back the 4x unit doors and had spare hinges etc. to fit the doors on the replacement units. However, Orpington branch have since invoiced me for an outstanding balance on the account; which they are unable to explain what this charge is relating to. I have… Read Full Review

Howdensjoinery's Response to Meta304's Review

Written on: 04/03/2019

Hello again, thank you for getting in touch. We are just awaiting your email regarding further contact details so we can help. We look forward to hearing from you. Best wishes.

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★★★★☆

“Very satisfied”

Written on: 28/02/2019 by JohnJeff (1 review written)

We knew what we wanted and we got what we wanted. We love our new kitchen and everything works as it should. We did steer clear of Lamona products as much as we could and settled for quality white goods we knew and trusted. We found you have to keep a close check on deliveries, but also found it easy to return goods ifcand when ideas changed. Kitchen has been in place eighteen months and is admiredby all our visitors… Read Full Review

Howdensjoinery's Response to JohnJeff's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Excellent”

Written on: 18/02/2019 by DavidLLewis (1 review written)

First class service from start to finish from the manager at the Witham branch. Nothing was too much trouble for him and the design team - the kitchen was delivered on schedule and the order was 100% complete. The kitchen itself exceeded our expectations - thanks to the manager and all of your team at Witham… Read Full Review

Howdensjoinery's Response to DavidLLewis's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Southend designer.”

Written on: 31/01/2019 by Clarkie59 (1 review written)

Very helpful and very knowledgeable about the products. Nothing was to much trouble. Always on the end of a phone call if needed… Read Full Review

Howdensjoinery's Response to Clarkie59's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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★★★★★

“Well Planned, well Designed, well Installed”

Written on: 29/01/2019 by petebamber (1 review written)

Kitchen from Howdens Paignton, Designed by the lady we dealt with.... Subject: Re: Great Parks road - Super job Hi, All has gone as planned, and the units are in place and look amazing. This was a text book job, well designed,planned and Installed. I have been telling people where we got the units from. Thank you for your help with the design. … Read Full Review

Howdensjoinery's Response to petebamber's Review

Written on: 13/03/2019

Good morning. Thank you for leaving this review, that is really good to hear. Take care and enjoy your new kitchen.

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