Howdens Kitchens Reviews - www.howdens.com

★★★★☆
3.7 / 5
68% of users recommend this
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Latest Reviews

★★★★★

“Friendly and helpful Bude depot”

Written on: 13/07/2018 by Annexe (1 review written)

Was a little wary about Howdens from colleagues elsewhere in the country, but the staff in the Bude depot were friendly, welcoming and not at all pushy. We went through several alternative designs of kitchen and questions were always dealt with promptly, with fresh CAD drawings and quotes happily prepared. Staff in depot were happy to deal with technical queries and to accept back unused items. We also frequently borrowed samples to see in situ as a help to decision making, and staff had a… Read Full Review

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★★★★★

“howdens kitchen Aberystwyth ”

Written on: 29/06/2018 by wingedones (1 review written)

I am so pleased the way the wall unit's fit. The way the tiled back boards blends in with the work tops.Quality units and worktops. Very pleased with the flooring too that works well with the design of the kitchen. I have to say thank you to the staff that were so helpful, when it came to design, and the suggestions they offered us on the design they all worked and give us more useful room in the kitchen. I suppose the lights might be a problem because they are a sealed unit. … Read Full Review

By Howdensjoinery

Written on: 02/07/2018

Good afternoon, thanks for leaving this review - that is really great to hear! I have now passed your comments over to our Aberystwyth depot and I'm sure it'll brighten their day. Take care and enjoy your day!

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★★★★★

“PORTHMADOG BRANCH”

Written on: 27/06/2018 by GOLDTRAFFORD (1 review written)

I have always found the branch and its staff to be more than helpful- in fact on a recent order which I was able to do entirely by phone not only did the staff arrange delivery of goods from stock - but went out of their way to get some none stock items to me as I live rural and not so easy to just pop out- If you are thinking about using this branch then please do not have any hesitation in doing so… Read Full Review

By Howdensjoinery

Written on: 28/06/2018

Good morning, thanks very much for leaving this positive review. That is really great to hear! I have now passed your kind words over to our Porthmadog depot and I'm sure they'll be really pleased. Take care and enjoy your week!

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★★★★★

“Terrific attention to detail”

Written on: 14/06/2018 by krDevine1981 (1 review written)

I cannot imagine the horror of having to go to a warehouse style supplier, try and guess the units and then try and guess where they would go. Howdens does it all. I want to name the member of staff at Torquay but I can't - suffice to say he was terrific. Polite, accommodating, nothing and I mean nothing was too much trouble. (Even, for example, suggesting a 7 pm appointment to suit my working day ....... I didn't take him up on it). I don't have a big house. I don't have big budget… Read Full Review

By Howdensjoinery

Written on: 15/06/2018

Good morning, thanks very much for leaving this excellent review! That is really good news. I have now passed your positive words over to our Torquay depot and I'm sure it'll brighten their day. Take care and enjoy your new kitchen!

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Keithl14's Comment

Written on: 27/06/2018

Potters Bar Howdens team are top rate. Fantastic advice and help with the design, patient whilst we changed our minds several times with the arrangement. Great graphics to explain the design to people who can’t read a traditional drawing. Great detail drawings that made installation easy.
Good quality units and doors. Most importantly it all looks great and feels like a quality product. All at a great price!

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★★★★★

“Howden Fleetwood”

Written on: 14/06/2018 by ChristineCro (1 review written)

Had a kitchen designed by one man and fitted by another.We are very pleased with the quality of the products and Howdens very helpful.The kitchen looks really good .The building and kitchen work was done by the fitter and finished to a high quality. We have no hesitation in recommending both Howdens and our fitter… Read Full Review

By Howdensjoinery

Written on: 14/06/2018

Good afternoon, thanks very much for leaving this positive review! That is really good news. I have now passed your kind comments over to our Fleetwood depot. Take care and enjoy your day!

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★★★★★

“The person I dealt with of Torquay was super helpful...”

Written on: 01/06/2018 by NathalyBradford (1 review written)

The person I dealt with of Torquay was super helpful and sent masses of information through very quickly… Read Full Review

By Howdensjoinery

Written on: 04/06/2018

Good morning & thank you for taking the time out of your day to leave this review. That is really good to hear! I have now passed your comments over to our Torquay depot. Enjoy your week!

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★★★★★

“Excellent service”

Written on: 01/06/2018 by Morenoxx285 (1 review written)

Excellent service from start to finish the service from Howden was excellent Specially the help and advice from the person I dealt with. … Read Full Review

By Howdensjoinery

Written on: 04/06/2018

Good morning, thank you for leaving this positive review. That is really great to hear! Take care and have a lovely week.

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★★★★☆

“helpful staff and good quality products”

Written on: 18/05/2018 by carolbainbridge (1 review written)

Very comprehensive service. The person I dealt with was very helpful and patient. Will be able to say more when kitchen has arrived… Read Full Review

By Howdensjoinery

Written on: 21/05/2018

Good morning and thanks very much for leaving this positive review. That is really good to hear! Take care and enjoy your week.

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★★★★★

“New Kitchen”

Written on: 13/05/2018 by Hards59 (1 review written)

Kitchen ordered at Whiffler Road Branch in Norwich. Excellent service from start to finish. A few small changes on plans by carpenter and items were changed and swapped without a problem. Items were always in stock. Good quality kitchen and plenty of choice. Not a flat pack in sight Would definitely recommend… Read Full Review

By Howdensjoinery

Written on: 14/05/2018

Good morning, thanks very much for leaving this positive review. I'm really pleased to hear this! Take care and enjoy your new kitchen.

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★★★★★

“Howdens Chelmer Branch”

Written on: 30/04/2018 by OlivePeck (1 review written)

Great Service, I couldnt fault their efforts in dealing with mine and my customers orders, would highly reccommend them to anyone wanting a new kitchen. Reliable, affordable, and all the staff are very friendly and polite, all they aim to do is to please me, which they do very well. I liked how quickly they got my kitchen to me and even the delivery driver helped me take it into a 1st floor flat, which i was very impressed with as they state they are only a kerb side service… Read Full Review

By Howdensjoinery

Written on: 01/05/2018

Good afternoon, thanks for leaving this review. That is excellent news! I have now passed your comments over to our Chelmer depot and I'm sure they'll be pleased. Take care and have a lovely week.

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★☆☆☆☆

“Joke ”

Written on: 30/04/2018 by Mrs_Saddened (1 review written)

Well we're do I start long story short waited over 2 weeks for a price £7100.00 been lied to, I let it go advised them was slightly more than another quote, they said they would review the price and contact me the next day (2,weeks ago) I have emailed them twice haha no reply they have sagged off Wrens when I said getting a quote off them (I find that very unprofessional) Obviously don't want my custom… Read Full Review

By Howdensjoinery

Written on: 01/05/2018

Good afternoon. I am sorry to hear that you’ve been disappointed by your experience at Howdens. Could you please email us with the location of the depot you’ve been in touch with so that we can investigate your complaint directly? You can do this via our Review Centre home page which says "Contact via email" underneath the "Howdens Kitchens Reviews" link. Many thanks.

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★★★★☆

“Howdens at Sudbury”

Written on: 30/04/2018 by Leab500 (1 review written)

Great service and help in planning my new kitchen, nothing was too much trouble for the staff at this branch, they were very helpful and had great product knowledge. The only thing that let them down was a missing door. As i had paid for delivery, i did expect them to deliver a new door to my address, but as they did not have a van in my area, my plumber had to pick it up for me so he could finish the kithen… Read Full Review

By Howdensjoinery

Written on: 01/05/2018

Good afternoon, thanks for leaving this review. That is really good to hear! I have now passed your comments over to our Sudbury depot and I'm sure they'll be pleased. Take care and have a lovely week.

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★☆☆☆☆

“Howdens now open Sunday ”

Written on: 24/04/2018 by Wood62 (1 review written)

just drove past the Batley depot and looked like it was open for trade is this new thing throughout the company I haven’t had any messages saying that they were now trading on a Sunday , bet staff will be happy… Read Full Review

By Howdensjoinery

Written on: 24/04/2018

Good morning, I have just spoken to the Batley manager who let me know that the depot was preparing for a stock take on Sunday which is why it appeared open. Could you please send me a message via the "Email us" page on this site with your contact details so the depot manager can give you a call? Many thanks.

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Popladdy's Comment

Written on: 24/04/2018

ILL INFORMED REVIEW

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★☆☆☆☆

“No customer service and poor quality product”

Written on: 19/04/2018 by lchurros (1 review written)

I bought a kitchen 1 year ago from Howdens Cambridge on Coldhams lane and used an experienced fitter to build it. One corner filler was missing and the fitter said that he needed it. My wife went to the store but Howdens insisted that nothing was missing. The fitter carried the work without the corner filler and now the doors do not open properly. Howdens refused to take responsibility and show no care for customer satisfaction saying that we should insisted more even if we are not the kitchen… Read Full Review

By Howdensjoinery

Written on: 20/04/2018

Good morning. Thank you for your feedback. Please rest assured that we have shared your comments with the depot in question and will be in touch shortly to help further.

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★★★★★

“Howdens excellent staff”

Written on: 19/04/2018 by Scott324 (1 review written)

Staff member had very good knowledge of kitchens and explained all options to us. Gave us the confidence to continue the project using Howdens. We will be going ahead. … Read Full Review

By Howdensjoinery

Written on: 19/04/2018

Thank you for leaving this review, that is really great news! Take care and have a lovely day.

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★★★★★

“Howdens Kitchens Whiffler Road Norwich”

Written on: 17/04/2018 by wildsfarmhouse (1 review written)

No hesitation in recommending Howdens Kitchens at Whiffler Road Norwich. we are doing up an old property and needed to fit a new kitchen/utility room. The person I dealt with from Howdens visited the property where she gave us a lot of inspiration. From start to finish, nothing was too much trouble, even when only 3 days before the kitchen was due to be delivered, we decided to put a new boiler in a different part of the utility room. This meant the layout would have to change. The person I… Read Full Review

By Howdensjoinery

Written on: 18/04/2018

Good mornign, thank you for getting in touch and leaving this review. That is really good news! I have now passed your kind words over to our Norwich depot and I'm sure it'll brighten their day. Take care and enjoy your kitchen.

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★★★★★

“Howdens Have Bowled Me Over!”

Written on: 17/04/2018 by KentDani (3 reviews written)

I was advised by my builder to consider Howdens as I had initially chosen to go elsewhere. I reluctantly went for a design appointment and was sold on Howdens that morning (the kitchen was installed last week!) thanks to the team at Sevenoaks. I cannot recommend the Sevenoaks branch highly enough. From my initial consultation with two staff members, who talked me through all my options and gave me great design suggestions with their focus, creativity and energy, to the end result, I have had… Read Full Review

By Howdensjoinery

Written on: 18/04/2018

Good morning & thank you for getting in touch and leaving this review. That is really good news! I have now passed your kind words over to our Sevenoaks depot and I'm sure it'll brighten their day. Take care and enjoy your kitchen.

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★★★★☆

“Good service so far would recommend anyone to come and...”

Written on: 12/04/2018 by Sudaco (1 review written)

Good service so far would recommend anyone to come and see your staff for good advice… Read Full Review

By Howdensjoinery

Written on: 13/04/2018

Good morning, thank you for leaving this review. That is really good news! Take care and have a lovely weekend.

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★★★★★

“Fantastic Service !”

Written on: 09/04/2018 by FlightyLady (1 review written)

I have used Howdens design service twice before and this time actually looked forward to the experience; the team are brilliant and great at sorting the best use of space, alternatives to save money and all with a smile. As I have had Howdens kitchens before I know that the quality is superb and the service on delivery is excellent. Because they hold stock there is never an issue waiting on items Would recommend Howdens to anyone & everyone who wants a good quality kitchen. … Read Full Review

By Howdensjoinery

Written on: 09/04/2018

Good afternoon, thank you forgetting in touch. That is really good to hear! Take care and enjoy your week!

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★★★★★

“Howdens Lancaster Branch”

Written on: 28/03/2018

The staff at Howdens Lancaster Branch are absolutely brilliant. Went in on Saturday with my little boy to price a kitchen. Whilst I was discussing the kitchen with the two men I dealt with  the ladies and the young gentleman in the back kept my little boy occupied and let him draw pictures on paper etc. They are very approachable, patient and very customer focused. Will go above and beyond to help you. The Lancaster Branch are an absolute assest to Howdens the company. Thank you to the staff… Read Full Review

By Howdensjoinery

Written on: 05/04/2018

Good morning & thank you for getting in touch. That is really good to hear! I have now passed your review over to our Lancaster depot. Enjoy the rest of your day.

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